Turpin Kia

Great experience. Worked with Mike and Andre. I went to Turpin because of their reputation for client service. I really appreciated the effort that the team put in to ensure I received the vehicle that was Turpin because of their reputation for client service. I really appreciated the effort that the team put in to ensure I received the vehicle that was perfect for my needs. Looking forward to road trips in the Telluride. Five stars. I will heartily recommend this dealership. More

We just bought a 2021 Sorento and it was an enjoyable experience! We traded in a 16 year old vehicle so the technology was all new. Andrea was wonderful explaining the new features and extremely helpfu experience! We traded in a 16 year old vehicle so the technology was all new. Andrea was wonderful explaining the new features and extremely helpful with details. Andre was great to work with as well. We have dealt with Mike a number of times for service over the years and he is a delight. Extremely happy with our new family member, now called Beauty, and the team at Turpin Kea. More

Everything went smoothly from start to finish. I am so happy with our choice in the new 2021 Sorento. It will fit our growing family perfectly! happy with our choice in the new 2021 Sorento. It will fit our growing family perfectly! More

I’ve never felt more at home then I did dealing with the Turpin Team during the purchase of my Telluride. Andrea and Andre found the perfect car for me with everything I’ve ever wanted in a car and more! Th Turpin Team during the purchase of my Telluride. Andrea and Andre found the perfect car for me with everything I’ve ever wanted in a car and more! They answered ALL my questions, didn’t rush me and explained everything thoroughly. Buying a car is always stressful to me. Buying a car during Covid is even more stressful. This team made me feel safe and took all precautions to provide me with a fantastic experience. More

Andrea offered me $2000 more for my trade-in than any other dealer. There was no pressure at all and she got me into the perfect car for my family. Andre managed to secure financing that I didn't think other dealer. There was no pressure at all and she got me into the perfect car for my family. Andre managed to secure financing that I didn't think was possible after my DMP. I couldn't be happier with my purchase or the experience. More

Professional knowledgeable and friendly personnel. Sales person eager to sell a vehicle but no room for price negotiation despite not having any trade in. A bit more instruction on all the features would h person eager to sell a vehicle but no room for price negotiation despite not having any trade in. A bit more instruction on all the features would have been helpful. I realize this is perhaps inhibited to some degree due to covid. Sensors for snow tires had to be ordered. We were not notified when they came in. We just happened to call to check when we were in the area. No service evaluation yet. . More

Andrea and Andre were exceptional to work with throughout the purchase process. They were as friendly as they were knowledgeable! They were both a pleasure to deal with and we would highly recommend both, the purchase process. They were as friendly as they were knowledgeable! They were both a pleasure to deal with and we would highly recommend both, them and Turpin Kia! More

I just purchased a 2018 Tiguan from Turpin Kia and I am the happiest person ever. I dealt with Andrea and Andre, they do there absolute best to make sure you leave with a smile on your face. I couldn't tha the happiest person ever. I dealt with Andrea and Andre, they do there absolute best to make sure you leave with a smile on your face. I couldn't thank them enough. Definitely the friendliest staff ever!! I highly recommend going to this dealership. More

Outstanding customer experience from Andre. Our family was urgently shopping for a vehicle after our prior vehicle was lost in an accident. The 2021 Telluride was at the top of our list as a replacement was urgently shopping for a vehicle after our prior vehicle was lost in an accident. The 2021 Telluride was at the top of our list as a replacement family SUV, but due to it's current popularity all dealers in Ottawa unsympathetically informed us it would be a minimum 2-3 month wait until one arrived. As we were about to give up on finding the right Kia and looking at another brand, but a chance phone call to Andre at Turpin turned our dilemma into a problem he was determined to help our family solve. Andre immediately empathized with our urgent need a family vehicle, acknowledged the vehicle we wanted was in high demand, and no promises made he could find one but he would do his best to help (where all other dealers refused to help beyond wanting a deposit and 2-3 month wait). Andre then did the impossible and found 3 different options that could be delivered with 1 week for the car we were searching for! If you're buying a KIA in the Ottawa area, there is no other dealer as focused on customer experience and earning your business. Andre is a professional, evidently with better knowledge of KIA Canada's inventory than the larger dealers, and he truly puts the customers needs first. More

I just recently purchased a used 2019 Rio from Turpin and couldn't be happier with the whole experience. Great communication, great service! Highly recommend. couldn't be happier with the whole experience. Great communication, great service! Highly recommend. More