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Turpin Kia
Carleton Place, ON
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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When shopping for our new vehicle, we contacted and/or visited every KIA dealership in and around Ottawa and Turpin KIA was hands-down the absolute best from a service perspective. And while it also didn' visited every KIA dealership in and around Ottawa and Turpin KIA was hands-down the absolute best from a service perspective. And while it also didn't hurt that they had the most reasonable price out there, they earned our business based on experience alone. While other dealers tell you that "you're family" when you buy from them, actions speak louder than words and you actually FEEL like family with Turpin. No pushy sales tactics, no obfuscation, no hassling, no sneaky up-selling and I can say with absolute honesty that they look out for your best interests when purchasing a vehicle. Car shopping can be a anxiety-inducing experience, but it was seriously refreshing to deal with Andrea and the rest of the Turpin KIA staff. We hope not to be on the market for another vehicle TOO soon, but we know where we'll be going when we are! More
So worth coming outside of the city (Ottawa) for a warm, friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! friendly, non-pushy sale. They made the whole process easy and really fun. Thanks so much to Mike, Andre and Andrea. Highly recommend coming here! More
Had a bad experience with my car being stolen. The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few opt The dealership jumped into action to minimize the inconvenience. Provided a loaner car very quickly, sourced a very similar car and gave me a few options to chose from, it was awesome. More
Vary polite and not Push it at all They listened to what the customer wants An excellent experience the customer wants An excellent experience More
My apologies for writing this review a little late. We have had our Kia Carnival for about a month now and are very happy. Andrea Cunningham I’m still squealing every now and then 😹. The customer serv We have had our Kia Carnival for about a month now and are very happy. Andrea Cunningham I’m still squealing every now and then 😹. The customer service at this dealership is amazing. From the first contact with Andrea to finalizing the purchase, everything was smooth. A lot of horror stories out there with buying a new car post pandemic. We are glad Turpin Kia gave us the best experience. We appreciate the military discount!!! Andre Smith, thank you to you too. Ivy and Dustin ☺️ More
Both Andrea Cunningham and Andre Smith were a pleasure to deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small deal with throughout the purchase process. They were able to promptly respond to and questions or concerns that we raised. The dealership has a small town feel to it where all the employees are friendly and are keen to try and assist in getting you into the right vehicle that meets your needs. Overall, a pleasant buying experience. More
Always top service and helpfulness - my 3rd Kia because of them. New lease work, wonderful. of them. New lease work, wonderful. More
I am very please with the service Andrea Cunningham provided in the purchase of my new car. provided in the purchase of my new car. More
We are very pleased with the service provided by Turpin Kia. Andrea took great care of us throughout the buying process! Would definitely recommend to others to purchase their cars from Turpin Kia! Kia. Andrea took great care of us throughout the buying process! Would definitely recommend to others to purchase their cars from Turpin Kia! More
Awesome right from first telephone call to last. Andrea Cunningham and Andre were amazing. That's why I prefer smaller dealerships they all care about the customer first and foremost . Looking forwa Andrea Cunningham and Andre were amazing. That's why I prefer smaller dealerships they all care about the customer first and foremost . Looking forward to many years with Kia and TURIN KIA More