Triple Seven Chrysler
Regina, SK
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406 Reviews of Triple Seven Chrysler
Very professional, convenient and quick service. I liked how he went over everything before and after service. Was a very painless experience and I will be back. how he went over everything before and after service. Was a very painless experience and I will be back. More
Pleasant service department to work with. Dani in the service department was good to deal with. She kept me up to date with the diagnosis of the problem with the truck, what was being repaired Dani in the service department was good to deal with. She kept me up to date with the diagnosis of the problem with the truck, what was being repaired and what needed attention. Very helpful More
Customer Care Always receive EXCELLENT customer service in the service department, with a special acknowledgement to Reed, service writer. Thank you for always mak Always receive EXCELLENT customer service in the service department, with a special acknowledgement to Reed, service writer. Thank you for always making my visit memorable. However, when doing an oil change, tire pressure checks should be done. More
Out of town buyer dealt with salesperson Luiza over text, email and phone she was excellent. Dealership was willing to negotiate a good price for me and help me find exactly what I was looking for. Staff wer email and phone she was excellent. Dealership was willing to negotiate a good price for me and help me find exactly what I was looking for. Staff were friendly but not overly pushy specifically Luiza and Mellisa in finance. I’d highly recommend Triple Seven Chrysler. More
Good work! Very prompt service, and very comfortable waiting area. Checked the additional work with me before proceeding. Billing and payment done efficiently. G Very prompt service, and very comfortable waiting area. Checked the additional work with me before proceeding. Billing and payment done efficiently. Good dealer to work with, More
AWESOME!! The staff at Triple Seven Chrysler were very professional and got my vehicle serviced fast. I was road for my trip on time will definitely be going b The staff at Triple Seven Chrysler were very professional and got my vehicle serviced fast. I was road for my trip on time will definitely be going back again. More
Kevin has been a pleasure to deal with through the whole process. Very friendly and helpful. I thoroughly enjoyed my experience and would definitely deal with him again in the future process. Very friendly and helpful. I thoroughly enjoyed my experience and would definitely deal with him again in the future More
Great Everything was great thanks I will be coming back to your location - i appreciate that Reid Wolfe is still there he is always working above and beyond Everything was great thanks I will be coming back to your location - i appreciate that Reid Wolfe is still there he is always working above and beyond thanks More
Track bar upgrade When arriving for service July 14th, a former employee had not recorded our 1:00 P.M. appointment. Reid made it work for us and got it looked after im When arriving for service July 14th, a former employee had not recorded our 1:00 P.M. appointment. Reid made it work for us and got it looked after immediately. When I showed him a service bulletin about replacing the front track bar and correcting the alignment, he looked into it and had the job done even though they had never heard of it previously. I can't express enough how excited I am with the way our 2018 Wrangler drives now - it's like driving a completely different vehicle - absolutely awesome!! After driving Jeeps for the past 20 years, it is now the vehicle I expected it to be. More
Update: The general manager called me the day after this review went up offering to fix my windshield. He asked me to take down my review. I told him that I wouldn’t but that I would add an amendment sayin review went up offering to fix my windshield. He asked me to take down my review. I told him that I wouldn’t but that I would add an amendment saying that he had called to apologize on behalf of the dealership and replace the windshield. At this time I am unsure what I think of Triple Seven Chrysler. Up until July 13 I would have recommended Triple Seven Chrysler to anyone looking for a Dodge or Jeep dealer in Regina. Yesterday that changed. As of now I would not recommend them to anyone, particularly anyone young and/or female. Here’s why: On Monday, July 13, 2020, I had an appointment to have my vehicle looked at for some issues with the transmission. It is MY vehicle, I therefore left them MY phone number and MY email address. Rather than calling ME to update me about my vehicle, they called my father. They initially told my father that there was nothing wrong with the vehicle and that it was ready to be picked up. After several phone calls to my father (I knew nothing of any of this) they told him that there was a software update for the TCM that would cost 70$ and that the vehicle could be picked up in the evening. My father relayed this information to me and I decided to call the dealership with some additional questions. Upon calling the dealership, I got to speak with a man whose name I do not recall. When I asked what had been wrong with my vehicle, he told me that he had already told my father and that I should ask him. The man then ended the conversation. Anyway, while it was very irritating that the dealership refused to deal with me in regards to my car, I didn’t dwell too much on it. When I went to pick up my vehicle on Monday afternoon, I was met by three very frustrating surprises. Firstly, the bill was not the previously agreed upon (by my father not me, but I digress) 70$. Instead, it was $94.06. Secondly, the “fix” that I paid nearly one hundred dollars for them to perform did absolutely nothing. Thirdly, there was a 1.5 inch diameter chip in my windshield, directly in a driver’s line of sight. When I walked back inside to complain about the large stone chip, I was told that there was “nothing that they could do” because the service manager had gone home for the day. I was told that he would phone me on Tuesday morning, but I took his business card anyway. When the service manager, Reid Wolfe, had not yet contacted me by mid-morning on Tuesday I took it upon myself to call him. He informed me that the dealership was not liable for that type of damage and that he had meant to tell me about the chip when I picked up the car. I find this statement somewhat difficult to believe. Firstly, I was set to pick up the vehicle after he was scheduled to go home anyway. Funny how he had planned to talk to me when he wasn’t even going to be there. Secondly, everything else that the technician did with my vehicle was detailed in the invoice. There was no mention of the chip. Seems to me that they were hoping that I wouldn’t notice it. Next, Reid Wolfe told me that he would check how much it would cost me to replace the windshield and get back to me. Not that I think it’s reasonable that I pay to fix damage that they did, but in case you’re wondering, no he did not call me back. He called my dad. So very long story short, Triple Seven Chrysler charged me $94.06 to damage my windshield and although I am an adult who owns their own car, refused to talk to anyone other than my parent. I wonder if maybe I should call Chrysler Canada rather than talking to them. More