TriCity Mitsubishi

BUYER'S BEWARE! ! Esp when it's to do with a used vehicle dealing with this company. Went there recently with wifey to check out an older Porsche roadster they've g ! Esp when it's to do with a used vehicle dealing with this company. Went there recently with wifey to check out an older Porsche roadster they've got listed with price and carfax. We showed up and met up with a couple of sales guy, whose name we were given to ask for when we go. They showed us the vehicle on the lot all cleaned and tires even dressed. Interior was vaccummed as well. We were pretty impressed at that moment. They then handed us the key, hung a demo plate on the car and told us to go ahead and take it out for a test drive on our own. We sat in it and spent some time getting it all set up and such. Those gentlemen had already left to take care of something else. We looked at each other and my wife remarked that they didn't even qualified us first, as well as without checking our DL and not make a photocopy of it as so far all dealerships we've visited does so. We thought that was pretty negligent on their part, both for liability and insurance purposes! Oh well, since they trusted, we might as well take it out for a test drive. I inspected before pulling away and during the drive I noted a couple of issues like the front tires having uneven wear, brakes and rotors seemed worn and the AC totally inoperative. The drive was fine as we're careful as well, being seniors and respectful of other's property, even though it was a 2-seater sportscar! After the drive, I related to the sales guy the above concerns that I had. There're by now at least 3 of them in the 'welcoming' party. They all echoed the same reply - that this car had not been SAFETY CHECKED at the shop after being traded in! And that I'm welcome to put a refundable deposit on it while they sent it in the next days to get it "Safety'ed" and a full report will be presented to me thereafter. At that point, my wife and I found this delaership to be rather shonky. First being negligent in not qualifying someone before letting a vehicle out on a test drive. Imagine which or how many red blooded young brood may have taken this out before we did and how they might had abused the car during a test drive, without regard by the dealer to qualify. Secondly, to allow any used and freshly traded in vehicle to be put on the lot for sale with a price listed and further allowing for customer's test drives BEFORE PUTTING THOSE VEH THRU THEIR SERVICE DEPT'S 'SAFETY INSPECTION"? That to us is highly negligent, and maybe bothering on legality issues. 2 days later, I was notified by one of the sales guy that someone else came right after our visit that day, test drove and put a deposit on the unit. The car then went thru Safety and it needed work, which he didn't want to elaborate. And that they'll be selling it to the other chap not only for the listed price, BUT he'll be paying for all of the additional parts and labor incurred to bring it up to snuff. Did I mention then, to be BUYER'S BEWARE with this dealership?? More

Do not lease a car from them! ! We were charged wrong and waiting for the bounced fee payment for over a week now!! They will forget to return your messages as soon as you are not ! We were charged wrong and waiting for the bounced fee payment for over a week now!! They will forget to return your messages as soon as you are not their paid customer!!! More

Beware of this dealership scam they up charge you for Mitsubishi Outlander HPEV Cars, they add a couple of thousand dollars on top of the MSRP car price, in order to sell you a Car out of the waiting lis Mitsubishi Outlander HPEV Cars, they add a couple of thousand dollars on top of the MSRP car price, in order to sell you a Car out of the waiting list, but in realize Mitsubishi keep sending them new cars but they are taking advantage of gas price and $7000 Government rebate, so watch out More

Extremely unprofessional and fraudulent. They did not meet our needs but instead forced an unsuitable vehicle on us that is a risk to our lives and refused to switch it out after a day: They did not meet our needs but instead forced an unsuitable vehicle on us that is a risk to our lives and refused to switch it out after a day: More

I purchased my RVR through this dealership. Ali, their sales staff, was so helpful and professional. I'm so satisfied with my choice and their services. Ali, their sales staff, was so helpful and professional. I'm so satisfied with my choice and their services. More

Professional helpful and informative service, personally happy with Sam's assistance and guidance to choose a new vehicle.Thank you happy with Sam's assistance and guidance to choose a new vehicle.Thank you More

I'm so satisfied with the service from Ms Irish Billano, she's so great she's so great More

I went in to pick up my new 2023 Outlander PHEV SEL trim from this dealership. They advertise that they don't charge dealer markup fees. However, they are charging some other fees to make up the difference! from this dealership. They advertise that they don't charge dealer markup fees. However, they are charging some other fees to make up the difference! $599 Finance Placement Fee plus $795 DOC fee $1895 for accessories which I never asked for $495 Preparation Fee They have offered to take off the accessories fees if I can wait another month to get a different car. Got my deposit back and will never go back to this dealership. More

I looked into getting veh elee where with no luck until i called karim....Thankyou!!!! As now because of his great work i have a great deal and vehicle amazing service karim ayoub finance manager will be dea called karim....Thankyou!!!! As now because of his great work i have a great deal and vehicle amazing service karim ayoub finance manager will be dealing with him from now on diff recomendation! More

Jamie Ahrens has assembled an excellent team of professionals. I preferred the excellent service at Port Coquitlam even though I live in Richmond. This is not my first car purchase, Contact them an professionals. I preferred the excellent service at Port Coquitlam even though I live in Richmond. This is not my first car purchase, Contact them and see for yourself Semion from Richmomd More