Trento Kia
Toronto, ON
By Type
98 Reviews of Trento Kia
It had to be Kia Trento that delivered my 2021 Kia Sportage EX S. Frank took me through all the models,gave me all the useful information from which i was able to make my informed decision. I liked th Sportage EX S. Frank took me through all the models,gave me all the useful information from which i was able to make my informed decision. I liked that he was never pushy unlike other sales people,and even after my order taking longer,he continuously gave me updates on my car whereabouts. I should say it was a very smooth, professional and exciting experience dealing with Frank. He's a man of his words. Will definitely recommend this dealership in particular Frank to friends and family More
I just got today my 2020 kia stinger gt from the dealership, And I'm very happy with the service that i got from Michael and from John. Michael was very knowledgeable and in any phase didn't try to dealership, And I'm very happy with the service that i got from Michael and from John. Michael was very knowledgeable and in any phase didn't try to push any extras services to the car sale, and John was very friendly. More
My daughter's first car purchase at Trento Kia was amazing! Amir provided a friendly and professional service...friendly, trustworthy and just very knowledgeable! Highly recommend!!! amazing! Amir provided a friendly and professional service...friendly, trustworthy and just very knowledgeable! Highly recommend!!! More
A BIT OF HISTORYI had an excellent amazing transaction A BIT OF HISTORY I had an excellent amazing transaction with this dealership. I first dealt with them in the summer of 2019, at which time I was unab A BIT OF HISTORY I had an excellent amazing transaction with this dealership. I first dealt with them in the summer of 2019, at which time I was unable to proceed with the purchase of a car even though I had paid the deposit, however with MICHAEL LI, we both mutually agreed that once I am able to purchase a car again I can use that deposit toward a future transaction. THE TRANSACTION So finally last week I reached out to MICHAEL LI, to see if they would be able to help me to honour that deposit and if they still remembered. I really had no plan to buy anything from here because I was not finding the inventory I preferred, however in a very short period of time MICHAEL helped me to narrow down and zoom into the right car, with incredible efficiency and painlessness. HONOURABLE PEOPLE MICHAEL was able to help with the deposit and facilitate the transaction and connect me with a very good sales agent named JOHN GRIECO. JOHN's interpersonal skills, interactions skills, and of course not to mention his negotiation skills are absolutely impeccable, very smooth, transparent, and right to the point, ensuring that the client's time is economized as best as possible. HUMANS NOT ROBOTS His human skills (vs a robotic salesman) are also to take note of. He's not just interested in the sales commission and business part of it, he's also a very polite person, which is extremely important in a transaction. Just before arriving at the dealership to pickup the car, literally one intersection away, I was with my father when he received a call that his eldest brother had passed away, so that was really awkward since we are about to pick up this car and are already a bit delayed, so while we were taking and making several phone MICHAEL & JOHN were very patiently waiting, not rushing us, we informed them of the death and hence additional delay, they both genuinely gave their condolences. TEST OF TIME This was a once in a lifetime chance to test out the dealership human qualities or any sales person for that matter. Being a sales person myself, often times, if not all the time, it's not just money that is part of great business/interpersonal skills, emotional intelligence is also a significant part of dealing with others and these gentlemen passed the test of time. FRIENDLY In addition to the deal, as we were leaving, (deal done don't need to see the customer anymore) JOHN was polite enough to chat with us for quiet sometime outside the dealership, since I'm chatty myself, I appreciated that. I highly value these points and notice their absence/presence very much, and this dealership has it all, great negotiation, great people, great atmosphere,... GREAT COFFEE I didn't have to taste the coffee myself, however my father told me they had GREAT COFFEE. More
John was really pleasant, responsive, and easy to talk to. He was the first to greet us when we arrived. As a first time buyer, high-pressure sales tactics was something I was worried about but he did not to. He was the first to greet us when we arrived. As a first time buyer, high-pressure sales tactics was something I was worried about but he did not rush us to make a decision and was available to answer any questions we had. He held the car for us until we were able to pick it up, and ensured we'd have everything we'd need for our new-to-us Kia. Thanks John! More
Just picking up a new vehicle from Trento Kia. The overall experience was great. Amir was thoughtful, professional and just an overall great guy who had prepared the right test car when we came last w overall experience was great. Amir was thoughtful, professional and just an overall great guy who had prepared the right test car when we came last week to explaining everything very carefully about the car with all the options to me and my family. Michael the manager was also very kind and good to deal with. I will not hesitate to recommend Trento and Amir if you are looking for a Kia vehicle. More
I was so happy with my experience in buying a new car at Trento Kia! Michael was able to provide us with a fantastic price and was readily available to answer any questions throughout the entire purchasing Trento Kia! Michael was able to provide us with a fantastic price and was readily available to answer any questions throughout the entire purchasing process! When we picked up our car, Amir made it so easy for us in demonstrating his proficiency in product knowledge! I would highly recommend visiting Trento Kia if you are in the market for a vehicle! More
The worst dealer I’ve seen . Beware of this sketchy dealer. We had a lease end and the car was returned in September and payments are still coming out as Trento Kia have not bothered to process the en dealer. We had a lease end and the car was returned in September and payments are still coming out as Trento Kia have not bothered to process the end of lease. In August, Michael Li, sales manager never returned calls because of a miseducated staff member Frank Bonner. When we finally got through via email no acknowledging from Michael that it was received nor direction given on how to return the car. The car and two keys was returned to Trento with less than 6,000 Kim’s on it in September. It did not get processed by Michael Li or his team nor Kia leasing despite having the car returned to them in like new, demo car.condition. Kia leasing continue to take 360 a month from us still as of late November have not ended the lease as of today and Michael Li continues to drag his feet. . Buyer be aware that Trento are happy to sell/ lease you a car but aftercare sucks. More
On arrival and visiting Trento Kia showroom I was immediately greeted by Frank Boni who is one of the sales managers and felt at ease. He was courteous, polite and had a friendly manner. I didn’t immediately greeted by Frank Boni who is one of the sales managers and felt at ease. He was courteous, polite and had a friendly manner. I didn’t feel pushed or obligated to make a purchase. He personally walked me through each option and was very patient. I can proudly say that due to this great experience I will be recommending Trento Kia to friends and family. I am now a proud owner of a 2021 Kia Seltos and couldn’t be happier. Thank you Trento KIA ! More
Best used car experience! I saw a used model online on a Sunday, one that I've owned before and was interested in. I called John Monday late morning - I had ordered a carfax re I saw a used model online on a Sunday, one that I've owned before and was interested in. I called John Monday late morning - I had ordered a carfax report that I hadn't seen by then, impressed right away John telling me first about a small accident it had. He also described the state of the car being detailed and when I said I couldn't get there until Thursday he told me upfront about others being interested, saying if I was keen I could leave a deposit. SOLD! The car was clean and I'm loving it...exactly what I wanted at a great price - a no nonsense buying experience. More