ToyotaTown - Service Centre
London, ON
3,034 Reviews of ToyotaTown - Service Centre
Great Service I came in to have brand new snow tires put on my Corolla, as well as an oil change. The Service Advisor Corey was kind and helpful. I wanted to price I came in to have brand new snow tires put on my Corolla, as well as an oil change. The Service Advisor Corey was kind and helpful. I wanted to price match Costco's tire price and I was pleasantly surprised to have that done without any hassle. Corey also kept me up to date on what was happening with me car which I greatly appreciated. My car was also ready well before the estimated time which worked out perfect for me! More
GREAT SERVICE - TODD S. I came in without an appt (appt scheduled for later in the same week) to see if I could have my tires checked out due to recurring issues with them sp I came in without an appt (appt scheduled for later in the same week) to see if I could have my tires checked out due to recurring issues with them sporadically being soft/flat...not always the same tire and not happening consistently. Todd was amazing...he was welcoming and professional, as well as friendly and accommodating (as always)! He fit me in that day vs waiting for my later appt, due to the inconvenience/issues I was experiencing...He answered all my questions about the existing tires, as well as possible winter tires, and had my existing tires assessed - fixing an immediate problem that day. Todd checked on winter tire availability for my vehicle, explained the benefits and proposed a few different cost options (a couple different tires with or without a 2nd set of rims - recommending the rims to keep costs down over the long haul (despite the upfront cost) and to ensure a longer life of both sets of tires), and was able to price matched them as well to save me some additional money. He provided a follow up appointment to have them installed very shortly thereafter and even though he himself wasn't in the area where you check in when we arrived (we checked in with someone else), he made a point to come check-in with me before we left to explain everything that had been done and confirm all went well. Todd also arranged last minute storage of the existing tires. He was terrific to deal with...was very knowledgeable and helpful in answering my questions as well as professional/friendly...a really positive experience. I strongly recommend him/the dealership. (Glad he was able to set something up so quickly -it worked out perfectly, just ahead of the snow!) More
Great experience Very friendly and welcoming. Gave me a heads up about my wiper blade and changed it for me. I would totally come back and tell other people about com Very friendly and welcoming. Gave me a heads up about my wiper blade and changed it for me. I would totally come back and tell other people about coming here More
Polite, knowledgable, We had dealt with this dealership for many years when I previously owned a Toyota and were always pleased with the service..when I bought an Infinity We had dealt with this dealership for many years when I previously owned a Toyota and were always pleased with the service..when I bought an Infinity we thought we should deal with Nissan. This was a very negative experience, especially my last service appointment there. So we brought the Infinity to ToyotaTown and we're so impressed with the outstanding way we were treated. We had been quoted at Nissan a list of work we needed...including a serpentine belt replacement. Your service people found the serpentine belt was not damaged as per Nissan recommendation. First person I dealt with was Jen Koln, who was amazing on the phone & in person..helped with our new tires order and introduced me to Peter Englemanas who I knew from Nissan..so he was extremely helpful with quotes & setting up appointment. Next was Amanda Krug..so polite and met us the moment we arrived for service appointment. She went over Peters notes and set us at ease. She suggested they would advise on the belt discovering it wasn't damaged.. So all things considered we had a first rate experience and have passed it on to our friends. More
Great experience My service advisor was very pleasant since the beginning. A lot of problems came up with my car and he still was able to have my car ready when I came My service advisor was very pleasant since the beginning. A lot of problems came up with my car and he still was able to have my car ready when I came to pick it up after work. During the day he had to make a few calls to me to explain what was going on with my car and to ask me what I wanted to do and he allowed me to txt him which made everything much easier while at work. I was very content with the service and he was very helpful all day long. Thanks Corey :) More
Efficient, friendly service. Came in with a flat tire. Went out of their way to have the tire replaced at no charge. Very satisfied. Free coffee whileI waited. Came in with a flat tire. Went out of their way to have the tire replaced at no charge. Very satisfied. Free coffee whileI waited. More
Great Service I've been buying my cars and taking them to Toyotatown in London for service since 1987. The standard of work has been consistently high and everyon I've been buying my cars and taking them to Toyotatown in London for service since 1987. The standard of work has been consistently high and everyone I've dealt with has been really helpful and professional. I wouldn't consider going anywhere else. More
Excellent service Toyota town has excellent service. They fit me in last minute for winter tires and priced matched a competitor. This is currently my second vehicle I Toyota town has excellent service. They fit me in last minute for winter tires and priced matched a competitor. This is currently my second vehicle I have purchased through them :) More
RAV4 Nation ! (Denny Vo ) On November, my fiance and I purchased a Toyota RAV 4 XLE at Toyota Town from Nick Sinko. I would highly recommend to see him if you ever need to pu On November, my fiance and I purchased a Toyota RAV 4 XLE at Toyota Town from Nick Sinko. I would highly recommend to see him if you ever need to purchased a car from Toyota Town. He was very friendly, he kindly took his time to explain information full details of the car and was easy to deal with meaning he was like lay back didn’t push you or rush us from buying the vehicle. He went beyond to find time for us due to mine and my fiance busy work schedule. Overall Toyota Town have been amazing experience for me, this is my second vehicles I have purchase from Toyota town that’s one big reason for me always coming back to see you guys ! Thanks You Nick Sicko For Doing Awesome Job ! More
Great Service My service advisor was Amanda Krug. Was called in mo0rning to verify service taken place.Picked up car 7:30 that night. I was impressed. My service advisor was Amanda Krug. Was called in mo0rning to verify service taken place.Picked up car 7:30 that night. I was impressed. More