ToyotaTown

Friendly, knowledgeable staff - Great experience I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smooth I went to ToyotaTown to purchase my first vehicle (Toyota Rav4). My dealer was Baz Afara and he was very friendly and made sure everything went smoothly. The overall experience was awesome and super easy. I would defiinitely reccomend this dealership to others. More

Pleasureable experience It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straig It was a pleasure to buy at Toyota Town. We met Gwen on the test drive and from there, everything went smoothly. Negotiations were easy and straightforward, the trade in deal was as discussed, the vehicle arrive shortly after the order was placed, it came in fully prepared without any hassle and in the final review, Gwen explained all pertinent details on how to organize its internal workings from the navigation to the garage door opener. (The snow scraper was an added benefit considering this years accumulation.) The vehicle is a joy to drive. It sure beats the old Ford that had many hard driven kilometers on it. This is my first new vehicle in 25 years and the overall experience was great. I would recommend a visit if a new vehicle is on the horizon. (The only criticism is the flow of calls and emails that occurred during and after we picked up the vehicle.) More

Excellent purchasing experience Its been 10 years since my wife and I purchased a vehicle, and Frank guided us through the process with patience, understanding, and a sound knowledge Its been 10 years since my wife and I purchased a vehicle, and Frank guided us through the process with patience, understanding, and a sound knowledge of Toyota's products. He is a very friendly and engaging guy who we would highly recommend to anyone purchasing a new or used vehicle. More

ToyotaTown contiunes to amaze us after 20 years We have bought several Toyotas over the past 20 years, Sylvia Donovan has bee our sales rep, for most of these purchases. When we first visited the de We have bought several Toyotas over the past 20 years, Sylvia Donovan has bee our sales rep, for most of these purchases. When we first visited the dealership we were amazed at the high level of customer service that we received. Toyota, ToyoaTown and Sylvia Donvan have continued to deliver the highest level of service imaginable. Each time we visit ToyotaTown we feel that the customer service is better than on our previous visits, is it possible to improve on this, I do not think it is possible, I am sure ToyotaTown and Sylvia will find a way to make this possible. I look forward to my next visit to the dealership. More

Looks like they know what they are doing! I had a vibration issue in my car going for some time. Upon first visit to ToyotaTown they suggested to balance tires. After doing it the problem rema I had a vibration issue in my car going for some time. Upon first visit to ToyotaTown they suggested to balance tires. After doing it the problem remained. I called ToyotaTown with complain and they connected me to Mike Minarsky after that my service at Toyota town improved. He was able to identify the true problem with the help of other mechanics (we did a road test). They explained me in simple words what was the actual problem for my vibration. Mike also checked if my car had recalls done (USA market) and managed to arrange everything for me. it is always nice when they go an extra mile for you. More

purchase with ken yates I've bought several Toyota's over the past 15 years and dealt with Ken Yates at Toyotatown. Great rep and good purchase experience. I recommend him if I've bought several Toyota's over the past 15 years and dealt with Ken Yates at Toyotatown. Great rep and good purchase experience. I recommend him if you are in the area. More

Good service Came in without an appointment, and was able to get my tires switched out. Firis was very courteous and professional in accommodating me. I'll be comi Came in without an appointment, and was able to get my tires switched out. Firis was very courteous and professional in accommodating me. I'll be coming back for future servicing. More

Very good service Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and p Me and my wife service both of our vehicles at Toyota Town. The service has been excellent. Service advisor Jason DeFelice has been very helpful and professional. The facility is clean and welcoming. More

Good Service I had a small warranty issue and experienced very good customer service from Mike Minarsky. I find it a very busy place but the work is completed in t I had a small warranty issue and experienced very good customer service from Mike Minarsky. I find it a very busy place but the work is completed in the estimated time. More

outstanding service After almost a year, I thought it was time to review my 2015 Tundra. Bought from Toyotatown. They had what I needed in stock and all arrangements we After almost a year, I thought it was time to review my 2015 Tundra. Bought from Toyotatown. They had what I needed in stock and all arrangements were made through Ken Yates and the lease staff at Ttown. This is my 3rd Tundra so I knew what I was getting. The vehicle has yet to disappoint. Ken has always treated me respectfully and courteously. I would not expect to change dealerships or salespeople. Thanks Peter More