ToyotaTown

Service Appointment We called early in the morning to see how soon we could have our Corolla checked for a "funny sound." We were seen immediately. Peter Engelmanas exp We called early in the morning to see how soon we could have our Corolla checked for a "funny sound." We were seen immediately. Peter Engelmanas explained the problem in layman's terms answering many questions with great patience. When I had another question later in the day I took advantage of the opportunity to text him with it and had a response immediately. Peter helped me navigate a difficult situation. More

Excellent Service! We've bought three vehicles from TT and have been satisfied with not only the vehicles, but the level of service provided by the sales, service and pa We've bought three vehicles from TT and have been satisfied with not only the vehicles, but the level of service provided by the sales, service and parts departments. The staff will take their time to ensure your questions are all answered to your satisfaction and always try their best to get you the best deal possible. They are also consistently knowledgeable, pleasant and not pushy. Buying a car here is as easy as it gets! E Lee. More

Great Vehicle Maintenance Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at Firis Shari and his boss Jason Defelice are fantastic at customer service. I'll say it again! Firis Shari and his boss Jason Defelice are fantastic at customer service. More

Service appointment great service, great service rep who explained things completely before and during the appointment - done in a timely way - when paying my bill, bill great service, great service rep who explained things completely before and during the appointment - done in a timely way - when paying my bill, bill explained thoroughly and courteously - good value for service rendered More

Gwen Jones Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will Biggest snowstorm to hit London this year and Gwen Jones snowsuit and snowbrush in hand dug my new car out? What great service and with a smile. Will definitely recommend Gwen and Toyota town in the future to friends and family. Thank you Gwen More

Rob Dayko Rob has been my Service adviser for 10 years. I would NOT ever go anywhere else. Just last month I wanted to book an appointment for an oil change and Rob has been my Service adviser for 10 years. I would NOT ever go anywhere else. Just last month I wanted to book an appointment for an oil change and Rob was away, so I booked it upon his return. He is totally honest, putting my needs first and goes above and beyond ! My Highlander is almost 16 years old, and hopefully Rob will be servicing it for another 10 years! At least. Thanks Rob More

A Great Experience Sylvia Donovan has helped me for many years with my transportation needs in a friendly and professional way! I'd highly recommend her to anyone. ????? Sylvia Donovan has helped me for many years with my transportation needs in a friendly and professional way! I'd highly recommend her to anyone. ???????? More

Excellent Service - Ken Yates in Sales, Todd in Service My husband and I have been dealing with Ken Yates for over 20 years for all our new Toyota vehicles (Corollas and a Prius V) and he has always given My husband and I have been dealing with Ken Yates for over 20 years for all our new Toyota vehicles (Corollas and a Prius V) and he has always given us exceptional support! Combining that with the long term performance of our vehicles as well as the excellent support from Todd and the rest of the service department team, we keep coming back with confidence! My recent visit was for servicing of our 2003 Toyota Corolla that just keeps going. We are not rushing to replace it because it has been so reliable; however, after a visit with Ken, I am armed with lots of very valuable information to help me with the decision for the next new Toyota when we are ready! More

Buying a used Prius C with FrankCircelli Frank was very friendly and very knowledgeable. He was never pushy and did not make me feel that he was making a decision for me. The car is great! Frank was very friendly and very knowledgeable. He was never pushy and did not make me feel that he was making a decision for me. The car is great! I did put snow tires on right away that has given me more confidence during our recent snow storm. I can hardly wait to put my golf clubs in the hatchback this summer, Grazie Franco Ci vediamo (thanks Frank, we'll see you again!) More

Great Sales Person My wife and I stopped in Toyota -Town while we were shopping in London. We were interested in the Rav4 but we were also interested in the Subaru Outba My wife and I stopped in Toyota -Town while we were shopping in London. We were interested in the Rav4 but we were also interested in the Subaru Outback. The sales person that dealt with us was Terry Northrup. We test drove the Rav4 and Terry asked us if we wanted to go with or without him for the test drive. We asked him to come along. He answered all our questions and explained everything in a very professional manner. Before we left the dealership Terry provided us with some numbers that we requested. A few days later we made a deal which included our trade in. When we picked up our new vehicle Terry was there to make sure everything went smoothly and he sat in our new Rav4 along with us and explained how everything worked and answered the many questions that my wife had. It was a pleasure dealing with Terry and we looked forward to dealing with him in the future. We also had the pleasure of dealing with Janine Feenstra. She provided us with much information once we made our purchase. Our dealings with Janine were over the phone but when we picked up our RAV4 Janine approached us and introduced herself to us. More