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ToyotaTown
London, ON
7,437 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,438 reviews
January 04, 2019
standard oil change + CVT software update Service on time and in the agreed to time frame for both service items. CVT software update was done in a short time and no extra work was required Service on time and in the agreed to time frame for both service items. CVT software update was done in a short time and no extra work was required More
by Henkl
Employees Worked With
Firis Sharif
January 04, 2019
Great. The service manager I dealt with was particularly good. Everything was efficient, careful and finished early,in response to my need for quick service The service manager I dealt with was particularly good. Everything was efficient, careful and finished early,in response to my need for quick service that day. More
by Charles123
Employees Worked With
Amanda Krug
January 04, 2019
Great Service. I have been dealing with this location for the past 6 years. They have kept my 2011 Highlander in perfect running condition. The routine maintenance I have been dealing with this location for the past 6 years. They have kept my 2011 Highlander in perfect running condition. The routine maintenance is performed with a minimum of formality. The recommendations made for repairs are reasonable and unusually expected based on the mileage of the vehicle. I bought the car new and it has been a very good investment. More
by joe customer
Employees Worked With
Amanda Krug
January 03, 2019
Speedy services from Brian who greatly respected my time I like the fact that Brian was always able to meet me right away at the scheduled time instead of making me wait like 15 mins or half an hour like in I like the fact that Brian was always able to meet me right away at the scheduled time instead of making me wait like 15 mins or half an hour like in many other dealerahips. More
by Tammygary331
January 03, 2019
GREAT SERVICE Great service, looking forward to purchasing my next car from them. The sales team met all my needs purchasing my first new car. Thank you Great service, looking forward to purchasing my next car from them. The sales team met all my needs purchasing my first new car. Thank you More
by ammatt21
January 02, 2019
Great experience had to buy a car quickly and Tim couldn’t have made it easier. He was patient with my questions and when I began to doubt my decision due to internet had to buy a car quickly and Tim couldn’t have made it easier. He was patient with my questions and when I began to doubt my decision due to internet noise he gave me a full demonstration and quickly set my mind at ease in a pressure free manner. I would very much recommend Tim More
by Nate
Employees Worked With
Toyota Tim
January 02, 2019
Efficient, knowledgeable and personable customer service My first experience with ToyotaTown was positive. I was greeted with excellent customer service from the moment I entered the door. Even without an ap My first experience with ToyotaTown was positive. I was greeted with excellent customer service from the moment I entered the door. Even without an appointment I was accommodated quickly. I was met by Shawn who was upeat and knowledgeable. He made the process of buying a pre-owned vehicle seamless. I would definitely recommend ToyotaTown and will likely be a return customer. More
by Ellen
January 01, 2019
Happy Buyer Enjoyed selecting my newer Toyota Prius at ToyotaTown. Gwen Jones was very helpful showing me the car and walking me through the process. I made some Enjoyed selecting my newer Toyota Prius at ToyotaTown. Gwen Jones was very helpful showing me the car and walking me through the process. I made some changes and she helped get everything straightened out. Very friendly and knowledgeable. Thanks for helping me find Misty, Gwen. More
by Jw123
December 31, 2018
Geordie was awesome Very friendly relatable and nice. Geordie was very understanding and made great suggestions . He explained everything and made sure we knew about what Very friendly relatable and nice. Geordie was very understanding and made great suggestions . He explained everything and made sure we knew about what we were buying. The whole process was very quick and smooth. Worked with great staff members the whole time especially Geordie and Janine. More
by Carolyn
December 31, 2018
Fantastic Although, I did not purchase my vehicle through Justin Maki my experience dealing with him was amazing. He is a very knowledgeable, friendly, patient Although, I did not purchase my vehicle through Justin Maki my experience dealing with him was amazing. He is a very knowledgeable, friendly, patient , trustworthy sales representative. I would recommend him to anybody wanting to purchase a vehicle through Toyota to most definitely go to him, he's your go to guy! I wish I had purchased my vehicle through Justin Maki for all these reasons More
by D
Employees Worked With
Justin Maki
