ToyotaTown

Helena Vrabec is an exceptional customer service consultant Helena Vrabec consistently provides exceptional customer service. She is knowledgeable and takes time to explain when action is required and what is g Helena Vrabec consistently provides exceptional customer service. She is knowledgeable and takes time to explain when action is required and what is going on. She offers great advice and is always a pleasure to work with. I drive a little further to come to this location for service because of her commitment to high quality customer service. She is a gem. More

Great car buying experience! Brian was very helpful and accommodating during our time at the dealership picking out a used vehicle. I would be happy to deal with him in the future Brian was very helpful and accommodating during our time at the dealership picking out a used vehicle. I would be happy to deal with him in the future and recommend to others. More

Fantastic Service We in on a Saturday to discuss the issues with my 2016 Corolla. Spoke with Jason and he booked me in for first thing Monday morning. We dropped the ca We in on a Saturday to discuss the issues with my 2016 Corolla. Spoke with Jason and he booked me in for first thing Monday morning. We dropped the car off after hours Sunday and the following day. Monday morning I received a call and was told what was wrong and once I agreed to go forward they had it done the dame day. Also Jason went over and above and noticed we had a servicing that was due on our warranty and got that done for us. I honestly can't say enough about this dealership and their service department. I will always go to them for my work. More

Helpful service Brought my vehicle in for service before we were planning to go on a road trip. Peter greeted us quickly when we arrived and thoroughly went over what Brought my vehicle in for service before we were planning to go on a road trip. Peter greeted us quickly when we arrived and thoroughly went over what our vehicle was due for at the current mileage. Very happy with our Toyota. Thank you! More

Excellent service Brian explained every thing excellently Great customer service should always be recognized Brian Williams did an excellent job as he went beyond to provide a great and excellent experience. Great customer service should always be recognized Brian Williams did an excellent job as he went beyond to provide a great and excellent experience. The test drive was excellent as you showed my wife and every thing about the car hopefully I remember all the buttons Thanks again for your excellent service D @ L More

H&C in a new RAV4 Brian Williams was awesome! He was professional and personable. He was attentive to our needs, and provided great customer service. He got us into a R Brian Williams was awesome! He was professional and personable. He was attentive to our needs, and provided great customer service. He got us into a RAV4 seamlessly. Thanks Brian! More

Super helpful and super service I gave this rating because Gwen, Vlad and Rita Were all super personable, knowledgable and very Helpful. I had a great experience.its nice knowing I gave this rating because Gwen, Vlad and Rita Were all super personable, knowledgable and very Helpful. I had a great experience.its nice knowing That you have a trusted company to deal with.Thank you Toyota for your service. More

Excellent Customer Experience! Great customer service should always be recognized! Justin Maki went above and beyond to provide a great experince. All the information I required was Great customer service should always be recognized! Justin Maki went above and beyond to provide a great experince. All the information I required was answered clearly. The test drive provided me with a better picture of what I want and need thanks to Justin Maki explanations and knowlege of the different features available! 100% Recommended! More

Service Visit Service Consultant Helena provided us with knowledgable and helpful advice on what was needed to be done. She made me aware of the best options for ou Service Consultant Helena provided us with knowledgable and helpful advice on what was needed to be done. She made me aware of the best options for our Rav 4 . I appreciated her explaining how my service appointments work, explaining what a 1,2,3 Service appointment entailed. She also checked to make sure I was up to date on our preventative maintenance stuff, that I want to be proactive on ! Thanks again sincerely Steve and Shelley More

Disappointed I was disappointed with this service experience... I did not expect to leave with a $300+ service charge on a vehicle that is just 18 months old with I was disappointed with this service experience... I did not expect to leave with a $300+ service charge on a vehicle that is just 18 months old with 33K km, especially after purchasing both "EXCLUSIVE ADVANTAGE CLUB PREFERRED BENEFITS" and the "PLATINUM EXTRA CARE PROTECTION" The focus appeared to be on performing billable/non-warranty services, stating that if I declined the service it would void future warranty claim. (i.e a cash-grab) This is something I would have expected from a lube shop, not TOYOTATOWN. More