ToyotaTown

Best Dealership by far After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive ca After owing a lot of different vehicles over my lifetime, my family only buys Toyota’s and we only deal with Toyotatown. Last week my daily drive car was a 2007 Toyota Yaris. I loved this car and still do. I was driving by the dealership and saw a used Yaris. It is the same colour as my existing Yaris but I went from a 2007 to a 2016. I pulled in to buy the car. I was greeted by a smiling Suzanne. Suzanne is friendly, a positive thinker (which is a good quality to have) and spoke my language, meaning I didn’t have to explain anything, we were on the same page. No dilly dayling. We understood each other. I want the car, so do what you have to do to make it happen. We did a lot of laughing and in no way did she make it stressful. I picked the car up on Friday September 13th. A few days after my meeting with Suzanne. At this moment my family of 4 owns 3 cars and a truck all purchased at Toyotatown. I have never met an unhappy employee. If someone is having a bad day, you would never know it. From the moment that you walk into this dealership you are treated with respect and it’s like you have been friends forever. Every single thing is explained to you by the sales person, mechanic, service technician or whoever you are dealing with. You never leave confused. As I have gotten older (I am 55), customer service is very important to me. I never have to worry about a nasty employee. They don’t hire employees who aren’t nice. LOL! So from the receptionist to the sales person to the service technician to the mechanic you will be treated awesome. Their customer service is top notch. So after my big long speech, try Toyotatown. Go and confirm for yourself all the things that I have said. You will not be disappointed and you will be a member of the Toyota family More

Excellent Service. Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was Service was fast, friendly and professional. I was kept up to date on all work being done to my vehicle and the work was completed in the time I was told it would take. Helena and Chelsea were both very friendly and knowledgeable, answering all questions I had about the service to my vehicle. More

Service review The staff at ToyotaTown London (on Wharncliffe) were helpful and efficient. The work performed on my vehicle was done properly and in a timely fashio The staff at ToyotaTown London (on Wharncliffe) were helpful and efficient. The work performed on my vehicle was done properly and in a timely fashion. More

Welcoming and Super Kind! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! Geordie was a pleasure to work with!!! He made us feel comfortable and answered all of our questions! Thank you! My family loves our new ride! More

Service Team Another job well done. This is the best service one could have. Todd’s experienced and knowledge is hard to find. His ability to help You with any c Another job well done. This is the best service one could have. Todd’s experienced and knowledge is hard to find. His ability to help You with any car problems, unparalleled. Thanks Paul S. More

Knowledgeable and friendly Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would co Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would come back to her again and again More

A good time Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family Nice friendly staff, quick service. Always have this experience at Toyota Town. Would highly recommend this dealership to any of my friends or family anytime. More

Jason D rocks I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, an I would like to say that Jason is a shining star in this dealership. He is one of two of my goto guys in this dealership. He is efficient, focused, and customer serviced. Not only that he backs up all his recommendations for additional service with facts. He doesn’t recommend unnecessary work just because the service schedule says too. Its NOT a one size fits all mentality, we all drive differently, so service is customized to ones needs. Its a trait I truly appreciate as it shows integrity, honestly, and quite frankly saves me money. If it wasnt for him I probably wouldnt own a vehicle and just would take the bus! Well I exaggerate that last point, however I believe you get what I’m saying . Thank you Jason, I appreciate all that you do! More

"Superior service" Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was Firis Sharif was very professional, with excellent customer service and great communication skills. The whole process was smooth and on time. He was very clear, polite and punctual. He goes an extra mile to provide customers with a superior service. I encourage your management to continue to find staff with these qualities to set an example of the superiority of Toyota Town’s services and Toyota In general. More

Super Friendly Service Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that Helena Vrabec was very welcoming and thorough throughout my time at Toyotatown. She gladly double checked on questions that I asked and made sure that what was completed was necessary and timely. More