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ToyotaTown
London, ON
7,436 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,436 reviews
September 26, 2019
Toyotatown Exerience I've always had good experiences at ToyotaTown. I find the attention to detail quite helpful and Rob D as a really good service rep.The entire booking I've always had good experiences at ToyotaTown. I find the attention to detail quite helpful and Rob D as a really good service rep.The entire booking and servicing process is a good sign that this dealer is customer focused and I recommend them. More
by CalvinL
Employees Worked With
Frank Circelli, Robert Dako
September 26, 2019
Great service Stopped in with an emergency as my engine light had come on and was going away with the vehicle the next day. Peter was able to get me in quickly and Stopped in with an emergency as my engine light had come on and was going away with the vehicle the next day. Peter was able to get me in quickly and within two hours my issue was fixed and I was back on the road. Thank you Peter and Toyotatown! More
by Madeline3
Employees Worked With
Peter Engelmanas
September 25, 2019
Service 9/24/2019 Helena was excellent about explaining the service required and the costs involved. She also explained the discounts that were applicable including fre Helena was excellent about explaining the service required and the costs involved. She also explained the discounts that were applicable including free tire repair. Helena was a good example of customer service. More
by Ser498498
Employees Worked With
Helena Vrabec
September 24, 2019
friendly service I had a very good experience buying my toyota at toytatown london geordie and rita were very friendly an helpful i wil recomend this dealer to my fri I had a very good experience buying my toyota at toytatown london geordie and rita were very friendly an helpful i wil recomend this dealer to my friends tnks More
by jose alva
September 24, 2019
Last minute appointment Car died on the side of the road, had CAA tow it to ToyotaTown & they fit me in the same day. Always very open about pricing before doing any work req Car died on the side of the road, had CAA tow it to ToyotaTown & they fit me in the same day. Always very open about pricing before doing any work required. Makes bringing in my car very easy. More
by Trader3434
Employees Worked With
Amanda Krug
September 24, 2019
Second vehicle in 5 months I needed a second vehicle for my son to drive. Shawn understood our needs right away and found us the perfect vehicle. Thank you, Shawn!👍😄 I needed a second vehicle for my son to drive. Shawn understood our needs right away and found us the perfect vehicle. Thank you, Shawn!👍😄 More
by Janine P
September 24, 2019
Great customer service Was treated very well and any help i needed was given right away, highly recommend this dealership to anyone looking to purchase a new vehicle Was treated very well and any help i needed was given right away, highly recommend this dealership to anyone looking to purchase a new vehicle More
by Logan
Employees Worked With
Suzanne Bourdeau
September 24, 2019
Excellent service! Suzanne was super helpful and patient with me as a first time new car buyer. I had gone to other dealerships and experienced pushy sales people who on Suzanne was super helpful and patient with me as a first time new car buyer. I had gone to other dealerships and experienced pushy sales people who only seemed to care about a quick sale. Suzanne took her time with me, was prompt in answering any questions I had and I couldn't recommend her more! Thank you! More
by Christina
September 24, 2019
Great! We went into ToyotaTown to test drive a Rav4. Shawn was very friendly and made the whole process very easy! Right from when we walked in Shawn made us We went into ToyotaTown to test drive a Rav4. Shawn was very friendly and made the whole process very easy! Right from when we walked in Shawn made us comfortable and answered all the questions we had. Once we decided on our purchase Shawn worked with us to make sure everything was what we needed. It was a great experience overall and we highly recommend working with Shawn! More
by jrobicheau
Employees Worked With
September 23, 2019
If I didn't know what I wanted and needed, I wouldn't have i Our salesman (Bob or Robert) barely knew the products available, unfortunately. He did not know answers to almost all of my questions and continually Our salesman (Bob or Robert) barely knew the products available, unfortunately. He did not know answers to almost all of my questions and continually had to leave to find answers. The staff at the customer service desks were polite and friendly. When I picked up my vehicle, it was not provided with a few items I was promised, including a full tank of gas. I was given a "we owe you" slip with a couple of those items, including a bug deflector. No worries, we thought. We dropped it off and at the end of the day, when it was to be picked up, it was deemed "ready" , yet no more fuel in the tank, no bug deflector and the repairs still not addressed! We had to go to the service coordinator to actually get results. The internal communication is lacking, I think. I bought my other vehicle here in 2011 and was very happy with the service at that time. No sure what has changed. More
by Jenn D
Employees Worked With
Andre de Coning
