ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Very helpful staff I was pleased that Amanda discovered a defect in the body. I think someone wrongly estimated the kilometers for the next service. Page 3 has printed " I was pleased that Amanda discovered a defect in the body. I think someone wrongly estimated the kilometers for the next service. Page 3 has printed "79178." Should not the correct figure be 87,118 km? More
The customer service is beyond anywhere else I've had service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for year service done. Helena was so personable and efficient, and even informed me they could replace the battery in my key fob (which I've not had for years!). Absolutely love that there are flavoured sparkling water available for the complimentary beverage, I'm usually limited to plain water because of avoiding sugar and caffeine. This small thing makes a big impression. More
#1 Customer I came in to see Sean O'Grady and he had moved from sales so he introduced me to Geordie! He is very nice and Funny .... There was no pressure! He I came in to see Sean O'Grady and he had moved from sales so he introduced me to Geordie! He is very nice and Funny .... There was no pressure! He Makes you feel like you are number one top priority customer! I did not buy a Toyota but a Nissan! He did not know much about the Nissan but he took the time to look through the owners manual to find answers to my questions. Which I thought was impressive. Very nice of him to show me how to work a few things and he also set up my phone for me! We did have a slight hiccup with tires that he dealt with very fast and efficiently! I would recommend him to everyone! I love my new vehicle it's fun ... it's sporty .... and I am loving the drive! THANK YOU GEORDIE !!!! More
Had the opportunity to bring my Tacoma in for a major servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the tim servicing. Firis Shirif, was very courteous, polite and most importantly, Professional. He kept me updated on the status of my truck and took the time to talk to me. Awesome!! Chelsea Wakefield has been assisting me with my Taco for a while. No matter how busy she is, she’ll take the time to make sure that everything is ok with my truck. Like Firis Sharif and Joe Moniz, Chelsea Wakefield is friendly and professional and above all, there for me! Joe Moniz has assisted me greatly! No matter how busy he is, he’ll come out and talk to me and answer questions about my truck. He does the work on my Taco and is very knowledgeable and professional! Thanks, Guys for all that you do!! More
Takes the worry out While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than While their lounge chairs are soft, clean and comfortable, they are too low for seniors/handicapped to get out of and should be replaced. Other than that, I am impressed by how smoothly and efficiently the who operation appears to run. From entry to exit, it appears do work as required. Since I have never had to return immediately after a visit, I have to assume that the dark innards must work equally well. More
I want to pass on kudos about my salesperson Shawn Longworth. Shawn always has time to say hello, when I’m in for service. He understands how much it means to a customer to receive follow up about how Longworth. Shawn always has time to say hello, when I’m in for service. He understands how much it means to a customer to receive follow up about how things are going with the vehicle. More
Recent service Toyota Venza 2010 Had recently towed my car to Toyota town for emergency service. Advisor Todd Servant, great professional, was pleasure to deal with. Very friendly, k Had recently towed my car to Toyota town for emergency service. Advisor Todd Servant, great professional, was pleasure to deal with. Very friendly, knowledgeable and very patient Todd took care of my car and provided timely information about service process. Excellent service Todd! Happy customer, Sini R More
Amazing Experience I recently purchased my first car from Geordie. Throughout the entire experience he answered all my questions and went above and beyond! I love my new I recently purchased my first car from Geordie. Throughout the entire experience he answered all my questions and went above and beyond! I love my new car and am so happy I chose to work with everyone at Toyota. I strongly recommend purchasing your vehicle from Geordie! More
Fantastic from start to finish We had a great experience with Brian at Toyotatown. From our initial inquiry through to pick up, Brian worked with us to get us in the vehicle we wan We had a great experience with Brian at Toyotatown. From our initial inquiry through to pick up, Brian worked with us to get us in the vehicle we wanted. He was straightforward and friendly, took the time to answer our questions and he was very knowledgeable and thorough. We would definitely recommend Brian and the entire Toyotatown team. More
Always a great service experience Rob has been my service go-to service person since I purchased by first Toyota in 2005. Still providing excellent service and customer care - lately w Rob has been my service go-to service person since I purchased by first Toyota in 2005. Still providing excellent service and customer care - lately with my 2019 Rav4. More





































