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ToyotaTown
London, ON
7,430 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,430 reviews
April 09, 2020
2009 Toyota Service First time at this dealer.During these unique times, their Service and attitude were excellent.Having to deal with the public can at the best of times First time at this dealer.During these unique times, their Service and attitude were excellent.Having to deal with the public can at the best of times be difficult.Todd my service advisor explained the scope of work.There were no surprises when I picked up the car.Cheers More
by Miker39
Employees Worked With
April 08, 2020
They were honest on what was needed and did go over the top on upselling. Fetish was excellent up updating me while the work was being done. Price was reasonable. top on upselling. Fetish was excellent up updating me while the work was being done. Price was reasonable. More
by Taco13
Employees Worked With
Firis Sharif
April 08, 2020
Awesome Service Thank you Jason for helping me with the recent service to my Sequoia. Snow tires changed, oil service and air conditioner repaired. All went well. Tha Thank you Jason for helping me with the recent service to my Sequoia. Snow tires changed, oil service and air conditioner repaired. All went well. Thank you to Amanda for setting up my appointment. Kelly More
by Kelly
April 07, 2020
Service did a great job. Jason DeFelice is very good at his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. his job. Got me in promptly, and safely during these trouble times. Glad they were up and running. More
by Slimbo1946
April 06, 2020
Dedication of employee, hard working and fast response. To be honest, I was disappointed at first. I had a problem with half shaft on my RAV4. It was shaking. Insurance said that it was happening due to sh To be honest, I was disappointed at first. I had a problem with half shaft on my RAV4. It was shaking. Insurance said that it was happening due to shaft being rusted. But honestly, I didn't have the vehicle long enough for it to start rusting like that. But I said okay. Until I've got a call from Helena Vrabec that insurance said that they will cover the cost. I am satisfied with dedication of your workers to please your costumers. Thank you for all the help. More
by eterovic.dragomir
Employees Worked With
Helena Vrabec
April 06, 2020
My dealer (Geordie) was very helpful and knowledgeable, with an obvious passion, or at minimum a love, for his job and helping sell a good car at the right price. with an obvious passion, or at minimum a love, for his job and helping sell a good car at the right price. More
by Paul B
April 03, 2020
Great service under the quarantine time. Keeping there employees and us the customers safe. Still meeting our needs under these difficult times. Thank you and keep up the great work. employees and us the customers safe. Still meeting our needs under these difficult times. Thank you and keep up the great work. More
by Heather
Employees Worked With
Amanda Krug
April 02, 2020
Excellent Service The sales and service provided by ToyotaTown is excellent. I have had 3 Toyota and 1 Lexus vehicles from this firm and have never had a problem. Fra The sales and service provided by ToyotaTown is excellent. I have had 3 Toyota and 1 Lexus vehicles from this firm and have never had a problem. Frank Cercelli and Sylvia Donovan are great people to deal with and I would highly recommend them More
by John
April 01, 2020
Customer Service Helena was excellent to deal with. Her professionalism, knowledge and customer service was outstanding. Helena was very pleasant, easy to deal with an Helena was excellent to deal with. Her professionalism, knowledge and customer service was outstanding. Helena was very pleasant, easy to deal with and very customer oriented. More
by Satisfied Customer
Employees Worked With
Helena Vrabec
