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ToyotaTown
London, ON
7,453 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,453 reviews
November 18, 2025
Valentine is so amazing! Made my experience with Toyota even more amazing than it already was. He is so kind and caring and truly wants the very best for you. His smile and h Made my experience with Toyota even more amazing than it already was. He is so kind and caring and truly wants the very best for you. His smile and high energy is very contagious and makes getting a new vehicle less stressful. Great Job! More
by rebeccavan22
Employees Worked With
November 18, 2025
Awesome thanks great service amazing job yaay can't wait looking forward it was fun looking forward it was fun More
by alphaknight911
Employees Worked With
November 17, 2025
I was amazed at the quick, professional friendly service I received this past weekend - getting my snowtires on and my first maintenance service. I received this past weekend - getting my snowtires on and my first maintenance service. More
by carolineburchill896
Employees Worked With
November 17, 2025
Very nice man, full tank of gas and I like the show room, it was very nice it was very nice More
by loganwallace205
Employees Worked With
November 15, 2025
Super friendly, honest staff. Made the whole car-buying process easy. Great experience and definitely recommend this dealership to others Made the whole car-buying process easy. Great experience and definitely recommend this dealership to others More
by Shravinshenoy28
Employees Worked With
Haig Rodrigues, Manas Bandha
November 10, 2025
Very friendly and informed staff. They made me feel like family. I have bought from ToyotaTown before, and will again. They made me feel like family. I have bought from ToyotaTown before, and will again. More
by tbourque1
November 09, 2025
This Dealership is Very easy to deal with, very straight forward. Very welcoming and they never pressure you. forward. Very welcoming and they never pressure you. More
by bernabe.johnmichael
November 08, 2025
Valentine was amazing to work with. Super friendly, honest and funny. He made the whole car-buying process quick and easy. Great experience and definitely recommend this dealership to o Super friendly, honest and funny. He made the whole car-buying process quick and easy. Great experience and definitely recommend this dealership to others More
by enclona.maryann
November 06, 2025
Very nice friendly and informative guy! Wonderful experience with toyota town. Be Happy to drive our new car! Wonderful experience with toyota town. Be Happy to drive our new car! More
by howardqu
Employees Worked With
November 06, 2025
One of the biggest mistakes I made was visiting this Toyota service centre for a recall. The entire experience was extremely disappointing and unprofessional. I dropped off my car in the morning, and un Toyota service centre for a recall. The entire experience was extremely disappointing and unprofessional. I dropped off my car in the morning, and unlike other Toyota service centres, they refused to provide any shuttle or Uber service and insisted that I arrange my own transportation. There was ZERO service updates throughout the day. I had to call multiple times, and no one answered. When someone finally picked up, I was told the service team had already left for the day and left my car keys with reception. When I asked why no one informed me, there was no explanation. They then expected me to reach the dealership in 10 minutes from North to South London, as they are going to close, which was impossible. The receptionist said I should just come the next day instead. When I asked for the manager, he said he could leave the keys and invoice inside my car—but also mentioned they were not liable if anything happens as they all are leaving. Very irresponsible and unacceptable. On the same day, I asked the parts department for a quote. The staff gave me a price but openly said she wasn’t sure if the part even fit my vehicle. If the parts staff doesn’t know, who does? Overall, this was the worst service experience I’ve ever had with a Toyota dealership. Poor communication, lack of professionalism, and zero customer care. I strongly do not recommend this service centre. More
by jibocjoy
