ToyotaTown

Shawn got me the best deal and made my new Corolla purchase quick and easy! I hadn't driven a car in over ten years and he made me feel comfortable with driving again during my test drive. He showed purchase quick and easy! I hadn't driven a car in over ten years and he made me feel comfortable with driving again during my test drive. He showed me all the cool features of the 2020 Corolla and how easy it is to drive! More

I have enjoyed dealing with Toyotatown for over three decades and most of those years I have dealt with Sylvia Donovan. I have found her to be knowledgeable, friendly and easy to deal with. decades and most of those years I have dealt with Sylvia Donovan. I have found her to be knowledgeable, friendly and easy to deal with. More

Firis oversaw a series of three (3) appointments for major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone major service on my vehicle over the last month. I am impressed and pleased at the level of care and attention he has shown, having consistently gone above and beyond my expectations. For example, when I was asking for clarification about the first set of repairs completed during pickup of my vehicle, he actually invited me to come speak with the technician in the service bay while my vehicle was still up on the rack, and be shown exactly what was repaired and where. In 15+ years of service at Toyotatown, I don't recall being invited for a firsthand look under my vehicle in this manner. Another example is when I was unable to arrange for transportation home on a day-long repair, Firis proactively offered/arranged for me to borrow one of their vehicles for the day. I was not looking forward to having to wait at the dealership for 9+ hours (no shuttle service due to pandemic protocols) so being offered a loaner vehicle turned it into a much better experience than I was expecting. Overall, I would highly recommend Firis to anyone visiting Toyotatown and will try to request him specifically as my service advisor for future appointments! More

Picked up the new Rav4 from ToyotaTown and I love it! Ken and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answere and Gwen made things very quick and easy. Janine in the finance department was very sweet and made things so comfortable and simple. Everyone answered all of my questions and they knew a lot of about this vehicle. It was a simple process and I drove away feeling great about the leasing experience. Thank you to the fantastic team at ToyotaTown! More

I just leased a 2020 Rav4 LE from Toyota Town from Gwen Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financi Jones and my overall experience was amazing. Gwen made me feel comfortable and listened to when I told her my needs and my budget. Andre in financing was also amazing and so kind and really broke things down for me very well. I felt very well taken care of. Everyone in the dealership was very friendly and following all Covid standards very well. The employees at Toyota are a big reason I shop there (also they make the best vehicles)! Thanks again Gwen! More

I had my Toyota Corolla in for my first oil change and a recall. Very friendly and great customer service. Thank you to Jason DeFelice. recall. Very friendly and great customer service. Thank you to Jason DeFelice. More

I had a great customer service provided by Amanda Krug during my most recent appointment. Friendly, clear, and accommodating, and helped me prioritize what needed to be done immediately. Thank you Amanda! during my most recent appointment. Friendly, clear, and accommodating, and helped me prioritize what needed to be done immediately. Thank you Amanda! More

On Aug 11 I had my Toyota Corolla in for recall. I On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful e On Aug 11 I had my Toyota Corolla in for recall. I wish to thank Amanda Krug and the other staff people I dealt with. They were all very helpful explaining the procedure as far as the covid situation. I was taken in promptly at my appointment time and Amanda phoned me to let me know when my car was ready to pick up. I am definitely with the service I was given. More

My service advisor "Firis Sharif" was great to deal with from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly import from start to finish and I was very impressed by his customer service skills. I also work in the service industry and so I know how incredibly important it is and unfortunately how rare it is in today's world. Many people give their word but very few keep it. I have dealt with Firis since we bought a vehicle 1 year ago and I was so impressed that I recently asked for him for his card with the intention of calling management later in order to commend him. I was very happy to find this website which makes it so easy to give positive feedback. Thanks Firis and thank you Toyotatown! P.S. We love our 2019 RAV4! Dean & Diane S. More

Firis always substantially exceeds expectations. He is a knowledgeable, professional, and excellent communicator. When there is an issue, he listens, then he explains the issue and the solutions. He tries t knowledgeable, professional, and excellent communicator. When there is an issue, he listens, then he explains the issue and the solutions. He tries to serve as soon as possible. Once there was a tire problem, and there was no appointment. But, Firis asked me to bring the car. He fixed the issue to my satisfaction Toyota is the centre of Kaizen philosophy. Toyotatown dealer is an excellent adopter. Firis is an exemplary role model and admirable service associate. I strongly recommend him to my friends. More