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ToyotaTown
London, ON
7,431 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,431 reviews
August 05, 2020
Efficient and empathetic I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in pla I am always happy with the service I receive at this dealership. In the covid 19 context, the dealership has been extremely thorough in putting in place safe ways of interacting. I particularly appreciate this as I am over 70. More
by lcomeauyoung
Employees Worked With
Amanda Krug
August 05, 2020
Shawn was a pleasure to deal with. Very informative, Shawn was a pleasure to deal with. Very informative, very friendly and down to earth. Great experience. I would gladly recommend him to my frien Shawn was a pleasure to deal with. Very informative, very friendly and down to earth. Great experience. I would gladly recommend him to my friend and family! More
by GDC
Employees Worked With
August 05, 2020
Another purchase from Sylvia @ T/T This is my 8th or 9th Toyota purchased with Sylvia @ T/T. I'm not really a shopper at the dealership level. I have done all my research prior and know This is my 8th or 9th Toyota purchased with Sylvia @ T/T. I'm not really a shopper at the dealership level. I have done all my research prior and know exactly what I want. Sylvia has always helped me find what I want without trying to up sell me stuff I don't. I guess that's how well she knows how I shop after 20 years and so many cars....LOL. Sylvia and the staff are professional as always and know their products. Would certainly recommend them to anyone looking. And in about 4 year and 200,000 klm's more I'll be back again.... More
by Jason Edmondson
August 05, 2020
Great Service As always Toyota Town did a great job servicing my Sequoia. Amanda was the lead but John and Irene were great as well. Thank you As always Toyota Town did a great job servicing my Sequoia. Amanda was the lead but John and Irene were great as well. Thank you More
by Kelly
August 04, 2020
Service experience was excellent. Problems with my car were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to dea were brought to my attention with no pressure to repair immediately. Advisor Rob was professional and shop supervisor Joe is always a pleasure to deal with. More
by Mtecmoniz
August 04, 2020
Firstly Rob went over all the changes due to Covid, then what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. what would be happening with my vehicle, he made me feel confident that my vehicle was in good hands. More
by Tee D
Employees Worked With
Robert Dako
August 04, 2020
A comfortable and relaxing experience. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. Being someone who has only owned second hand cars since he was able to drive, I found my first experience of buying from a dealership quite enjoyable. I am very happy with my Corolla, and found that Sylvia and Rita made the whole experience very comfortable for me. More
by Ed
August 04, 2020
I came in for a 5-6 hour recall on my Corolla. I mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car mentioned to Rob that I was from out of town and he said he would do his best to get me out of London ASAP. Rob phoned me and told me that was my car was done... In half the time! Very happy that I didn’t have to wait around all day. Rob also did a great explaining what Toyota Town was doing in regards to social distancing and sanitization during covid. Thanks Rob! More
by Emilyx
Employees Worked With
Robert Dako
August 04, 2020
Recall appointment Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in pla Rob explained the recall reason and work to be done. He was friendly and very helpful as he always has been. He reviewed the Covid19 procedures in place at the dealership. More
by June
Employees Worked With
Robert Dako
August 04, 2020
Rob Dako is always a great help when I go in for service and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. and an all around very nice man. I feel confident in his ability and he explains repairs in a way that I can understand. More
by tcragg
