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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
October 17, 2020
I have been dealing exclusively with Toyotatown for my Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of get Matrix since I purchased it in 2009. I have always been treated well by the service department. In particular, this time Mustafa made a point of getting my car finished and ready quickly so I could get to work. Nathalie, the service cashier who processed my payment, has always been sweet and treated me so kindly. She makes me feel important. More
by Shcappa
Employees Worked With
Nathalie El Asmar, Mustafa Khudhur
October 16, 2020
This is our second time purchasing a vehicle from Shawn and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. and he continues to provide excellent costumer service while being knowledgeable about any and all of our questions. More
by nicksuek
Employees Worked With
October 16, 2020
Have dealt with Toyota for a few years now. Always friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! friendly and accommodating. Shaw Longworth my salesman was amazing. So friendly and knowledgable. Thank you Shawn!! More
by Irish eyes
Employees Worked With
October 16, 2020
My appointment on Oct 15 for service and snow tire installation was done on time and in time. I was happy with the way everything was done. installation was done on time and in time. I was happy with the way everything was done. More
by TSD
Employees Worked With
October 15, 2020
Jason is a terrific problem solver and I appreciated his efforts when things happened that were out of his control. Great customer service. Thank you very much! efforts when things happened that were out of his control. Great customer service. Thank you very much! More
by lisa
Employees Worked With
October 15, 2020
My service advisor Amanda Krug provided Excellent, friendly and knowledgeable service. All the staff at Toyota through the years have provide excellent customer service since I have been dealing ther friendly and knowledgeable service. All the staff at Toyota through the years have provide excellent customer service since I have been dealing there. More
by melinda
Employees Worked With
Amanda Krug
October 15, 2020
Next time I will not provide any review if you keep making me to write twenty five words to submit my review. It should be an option. making me to write twenty five words to submit my review. It should be an option. More
by Denis
Employees Worked With
October 14, 2020
Excellent service, expert advice and a fair price for genuine Toyota Parts. I am always delighted to work with Al Farmer, Jason Miller, and the team. genuine Toyota Parts. I am always delighted to work with Al Farmer, Jason Miller, and the team. More
by Mr. Sandringham
October 14, 2020
It was a pleasure to meet Shawn at Toyota Town. He is a very friendly, happy individual who offers excellent customer service. He is very knowledgable about all Toyota products. I would highly recommend very friendly, happy individual who offers excellent customer service. He is very knowledgable about all Toyota products. I would highly recommend him as I would also recommend Andre De Coning as a Financial Services Manager. I am impressed with Toyota Town in general. Shawn if you find me a little truck for my hubby, I'll be back to see you! More
by helencole
October 14, 2020
Hi there,Amanda has been so nice with me for service at Hi there, Amanda has been so nice with me for service at Toyota Town. I highly recommend Amanda. She is friendly and attentive for my service that da Hi there, Amanda has been so nice with me for service at Toyota Town. I highly recommend Amanda. She is friendly and attentive for my service that day. More
by Quang Tran
Employees Worked With
Amanda Krug
