ToyotaTown

Well, during the Coronavirus pandemic, we wondered whether we would feel safe and secure in our dealings with the various staff members at Toyota.Town who would help us buy a new SUV. I am pleased to whether we would feel safe and secure in our dealings with the various staff members at Toyota.Town who would help us buy a new SUV. I am pleased to report that all was handled very professionally and our first experience at Toyota.Town was amazing! We may have missed some tours and introductions, due to COVID, but this was made up for by the friendliness and welcome atmosphere created by Brian Williams and Janice Feenstra. Brian went "above and beyond" standing in the howling wind and cold to introduce us to the instrument panel and other features on our new vehicle. He fielded all of our questions and assured us he would be available anytime for future queries. A phone call response to an E-mail I had just finished sending this afternoon was outstanding service. We would certainly recommend this dealership (and Brian Williams) to others in the market for a vehicle. More

Amanda Krug was amazing during my last visit. Everything went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend went seamlessly. The whole team at ToyotaTown deserves recognition in how they're working with the new normal. I am very pleased and would recommend them to anyone. Great job! More

Firis Sharif is the reason I come all the way from Toronto to get my Prius serviced. That should day a lot! Good Service from Firis! Toronto to get my Prius serviced. That should day a lot! Good Service from Firis! More

Sylvia Donovan of Toyota Town, was extremely accommodating and efficient with my leasing needs. I was simply amazed at how quick my transaction took. This is my second vehicle with Toyota Town h accommodating and efficient with my leasing needs. I was simply amazed at how quick my transaction took. This is my second vehicle with Toyota Town highly recommend this dealership! More

Brian was very knowledgeable and professional he gave me advise on some of the features the car had and also how the safety features work. It was a pleasure to deal with Brian because he knew what he was ta advise on some of the features the car had and also how the safety features work. It was a pleasure to deal with Brian because he knew what he was talking about, he knew the product very well and he also advised me about the service dates. The car was in super clean condition at time of pick up. THANK YOU Brian, . Adolf Diederichs More

I realize we’re in the midst of a pandemic, but to say that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicl that this dealership is disorganized would be fairly accurate. Since purchasing my car I have: Discovered that the online description of the vehicle was inaccurate. Had to have the car re-detailed because the first attempt was pitiful. Told that there was no record of the snow tires that came with the car. Told I would have to wait six weeks for an appointment to put on the snow tires. Now... I have had the privilege of dealing with Brian Komar who did a great job of remedying these problems... it just seems like an awful lot of issues right from the start. Put it another way... if someone were to ask me how my time has been with ToyotaTown, and I simply listed what I’ve experienced... do you think they’d visit your dealership? More

Rita made the entire car buying experience worth going back to Toyota again. She was a pleasure to deal with and got me a lower rate than promised. Thanks again back to Toyota again. She was a pleasure to deal with and got me a lower rate than promised. Thanks again More

We have been dealing with Toyotatown for more than twenty years. We have always been happy with the service we get. Todd has been fair and honest with us. years. We have always been happy with the service we get. Todd has been fair and honest with us. More

First of all, I have been dealing with ToyotaTown for 20 years. My wife and I are looking at buying a new SUV. We sent an initial email and received a negative response about being busy. Then we go for the years. My wife and I are looking at buying a new SUV. We sent an initial email and received a negative response about being busy. Then we go for the appointment and wait for thirty minutes. Then Baz comes over and doesn’t even apologize for the thirty minute wait. He proceeds to tell us that he does not have the new Rav 4 Hybrid to test drive and takes us out to a used Rav 4. Opens it up and it is dirty and has pet and human hair everywhere. He sanitizes the seat and steering wheel for my wife, but does nothing to sanitize or clean the seats that myself and our two teenagers are going to sit in. After we return from the test drive that we should never have even taken, he is surprised to hear that we did not enjoy the experience. This is the treatment that we received after being Toyotatown customers for 20 years. I am more than disappointed and we will now be buying either a Honda or a Mazda. More