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ToyotaTown
London, ON
7,470 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,470 reviews
February 03, 2021
Last week I had an engine issue diagnosed and repaired at ToyotaTown. The arrival coordinator was friendly and efficient. My service advisor was Amanda Krug, who was very helpful, knowledgeable and efficient ToyotaTown. The arrival coordinator was friendly and efficient. My service advisor was Amanda Krug, who was very helpful, knowledgeable and efficient when I dropped off my Corolla. After diagnosis, Amanda clearly communicated the findings and provided several repair options, as well as informing me of a small risk involved. The Corolla was repaired the same day and the pick up instructions were clear, making for an easy after-hours collection. I continue to feel confident about giving my future service business to ToyotaTown. More
by Stewart
Employees Worked With
Amanda Krug
February 03, 2021
I’ve leased 4 vehicles from Sylvia. She is pleasant to deal with, knowledgeable about the vehicles, and always comes up with a plan to make the deal “happen”. It’s nice to be able to trust your car sales deal with, knowledgeable about the vehicles, and always comes up with a plan to make the deal “happen”. It’s nice to be able to trust your car salesperson! More
by Gayle
February 03, 2021
Todd was excellent. The customer service and support given is invaluable. We appreciate dealing with professionals such as him! The flexibility and courteous nature is always well received. given is invaluable. We appreciate dealing with professionals such as him! The flexibility and courteous nature is always well received. More
by MKerr
Employees Worked With
February 02, 2021
Jason DeFelice provided me with an outstanding customer experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Ja experience at your dealership. My 2016 Toyota Highlander Limited won't start and had to be towed to your dealership. I was welcomed so warmly by Jason who is a service advisor. From the get go, he demonstrated the highest level of technical competence and professionalism. He was very friendly, was willing to go the extra mile which I very much appreciate. The issues being exhibited by my vehicle was quickly diagnosed and repaired without an appointment. I will always recommend this dealership to friends. Because of him, I am in the process of buying a new Highlander from this dealership. Thank you so much Jason for the outstanding service and warm reception given to me over the weekend... Cheers! Sammy More
by Sammy
February 02, 2021
Shawn was super helpful in getting me what I wanted/needed! Provided me with all the details. Very friendly and great service!! Thank you Shawn! wanted/needed! Provided me with all the details. Very friendly and great service!! Thank you Shawn! More
by malabde1225
Employees Worked With
February 02, 2021
Serviced my Avalon couple weeks back at Toyotatown London and was amazed at how quick the turnaround was. Process was very smooth and well managed by Amanda. She gave me call once service was done. Really ap and was amazed at how quick the turnaround was. Process was very smooth and well managed by Amanda. She gave me call once service was done. Really appreciate the customer oriented attitude and professionalism shown by Amanda and Toyotatown team. I will recommend this dealer for new sale and service. Thank you More
by Sk
Employees Worked With
Amanda Krug
February 02, 2021
Amanda was my service advisor. She was pleasant, professional and helpful. She provided the details of the problems of my car and the part required to be replaced. Great job! professional and helpful. She provided the details of the problems of my car and the part required to be replaced. Great job! More
by Ean Quah
Employees Worked With
Amanda Krug
February 02, 2021
My advisor today was Amanda. She was pleasant, helpful, explained the process to me and took great care of my beloved Rav-4 Hybrid. Thank you, Amanda! explained the process to me and took great care of my beloved Rav-4 Hybrid. Thank you, Amanda! More
by Janine P
Employees Worked With
Amanda Krug
February 02, 2021
Amanda has been more than helpful, friendly and Amanda has been more than helpful, friendly and professional. The service went beyond my expectations. The place was very clean and sanitized. A Amanda has been more than helpful, friendly and professional. The service went beyond my expectations. The place was very clean and sanitized. All the safety measurements were followed successfully. More
by Sara Abdelkader
Employees Worked With
Robert Dako, Amanda Krug
