Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,437 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,437 reviews
February 21, 2021
This is the second vehicle I have purchased through Shawn Longworth. He is very fun yet professional in his interaction which helps to make what could be a stressful purchase quite fun. Shawn was a referral Longworth. He is very fun yet professional in his interaction which helps to make what could be a stressful purchase quite fun. Shawn was a referral from my friend Scott Armstrong both times. I was gonna buy a cheaper Vehicle through Kijiji but Scott reminded me of the advantages of dealing with Shawn and staying with the Toyota brand for peace of mind. Glad I did, and will continue to deal only with Shawn Longworth. You have a great sales rep that truly believes in the Toyota brand and goes above and beyond to make you almost enjoy spending your money. LOL. Thank you sincerely. I love my new Sienna LE More
by kimgibbard
February 19, 2021
Rob Dako is an exceptional service advisor! He responds to all my questions before, during and after my service. The entire staff is very helpful and I wouldn't take my RAV4 anywhere else! (Note to Rob: So to all my questions before, during and after my service. The entire staff is very helpful and I wouldn't take my RAV4 anywhere else! (Note to Rob: Sorry for taking so long but I was confused about which appointment it was and I found it in my 'delete' column. More
by rbergman_51
Employees Worked With
Robert Dako
February 19, 2021
Had my RAV4 serviced recently. Jason was my service advisor and did an excellent job throughout the service with updates and recommendations. Jason provided fantastic customer service as always! advisor and did an excellent job throughout the service with updates and recommendations. Jason provided fantastic customer service as always! More
by Camryxse2018
Employees Worked With
February 18, 2021
Thank you Todd Servant for the excellent services as always, I appreciate the extra mile you go for my business; Thanks again Todd. Mike G. always, I appreciate the extra mile you go for my business; Thanks again Todd. Mike G. More
by Mike G
Employees Worked With
February 17, 2021
Leased a 2021 Corolla XSE through Sylvia. Love the look of the vehicle. We appreciated the pro-active e-mail sent out to us in December in regards to our current lease nearing the end of it's term. We ha of the vehicle. We appreciated the pro-active e-mail sent out to us in December in regards to our current lease nearing the end of it's term. We have been dealing with Sylvia since 2014 and she always makes the process so easy. More
by spasic
February 16, 2021
Leased a 2021 Corolla and love every second. Sylvia was always very helpful with understanding my options going forward and getting me going as quick as possible. Highly recommend. always very helpful with understanding my options going forward and getting me going as quick as possible. Highly recommend. More
by b pratt
February 15, 2021
It was a pleasure meeting and dealing with Shawn. His sense of humor and fun style relaxed me from the start. A pleasure doing business with him. sense of humor and fun style relaxed me from the start. A pleasure doing business with him. More
by theultimateprinter
February 14, 2021
Sylvia Donovan and ToyotaTown did a great job supplying me with a 2021 RAV4 Prime! It’s like these things are made out of unobtanium, but she did it! I’ve been dealing with Sylvia for many years and I’ll c me with a 2021 RAV4 Prime! It’s like these things are made out of unobtanium, but she did it! I’ve been dealing with Sylvia for many years and I’ll continue dealing with her for many more. Andre de Coning was great at arranging financing and helping me option up the RAV4 Prime. Bravo Sylvia and Andre! More
by bri.peck55
February 13, 2021
We were randomly assigned to Geordie Hock (Product Advisor) based on when we requested an appointment to test drive a Sienna. We were so glad we ended up with Geordie. He was prepared ahead of time fo Advisor) based on when we requested an appointment to test drive a Sienna. We were so glad we ended up with Geordie. He was prepared ahead of time for our arrival, concise and tailored our appointment based on what we shared and asked him upon arrival. We sincerely appreciated his approach as a sales rep- friendly, trusting, transparent, detailed and responsive. We absolutely recommend that you request him! Biggest complaint has nothing to do with Geordie- Toyota's financing rate is ridiculous and not competitive with other brands! More
by Jessica Kay
Employees Worked With
February 12, 2021
First time at this dealership. I found that they were very welcoming. I dealt with Shawn and found him to be very professional and took the time to explain alot of the details about the vehicle that I p very welcoming. I dealt with Shawn and found him to be very professional and took the time to explain alot of the details about the vehicle that I purchased. Shawn was a pleasure to deal with and I would recommend him and this dealership. More
by Rick7916
Employees Worked With
