Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
ToyotaTown
London, ON
7,437 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,437 reviews
February 27, 2021
Dennis and I were very happy with the customer service that Shawn gave to us. He explained things very well. Great service from Shawn. Dennis & I were happy & would that Shawn gave to us. He explained things very well. Great service from Shawn. Dennis & I were happy & would recommend him. More
by gwenevans931
Employees Worked With
February 27, 2021
Shout out to ToyotaTown who demonstrated excellent customer service through the extraordinary challenges posed by the “red zone/Stay at Home lockdown period” when I was buying out my lease. The who customer service through the extraordinary challenges posed by the “red zone/Stay at Home lockdown period” when I was buying out my lease. The whole team was helpful and accommodating, assuring the minimum number of visits to the office and the least number of direct contacts possible. All done with friendliness and courtesy More
by Pam Hill
February 26, 2021
Gwen and Janine were very nice people. They explained things so that I can understand them. They were both a big help. I would highly recommend them to anyone looking for a car things so that I can understand them. They were both a big help. I would highly recommend them to anyone looking for a car More
by Maria271
February 25, 2021
This is my first car I have bought. My Parents have a Toyota and i have borrowed it for sometime and love it. My parents Toyota lasted them a long time and still running very well. I have had my new car Toyota and i have borrowed it for sometime and love it. My parents Toyota lasted them a long time and still running very well. I have had my new car for a few days now and really enjoying it. Great service and very helpful and informative. Thank you again.Great people. More
by Natalie
Employees Worked With
February 23, 2021
As usual, great service (both product and customer). Haven't gone to another dealership in many years, and don't plan to start now! Keep up the great work :) Haven't gone to another dealership in many years, and don't plan to start now! Keep up the great work :) More
by Toyota Cx
Employees Worked With
Firis Sharif
February 23, 2021
Todd Servant was the Service Advisor who helped me make an appointment for my 4Runner, at exactly the day and time that was good for me, and he monitored all the work that had to be done, including last mi an appointment for my 4Runner, at exactly the day and time that was good for me, and he monitored all the work that had to be done, including last minute stuff! He was exceptional in how he made sure everything went smoothly! His work and courteous manner were awesome! More
by Robbin
Employees Worked With
February 23, 2021
Top. Notch as expected but bring vcomTop.notch as Top. Notch as expected but bring vcom Top.notch as expected. Thanks to dh Met dennis for first time he Top. Notch as expected but bring vcom Top.notch as expected. Thanks to dh Met dennis for first time he went beyondexcellenceamid these trying times More
by Happy. Highllander
Employees Worked With
February 22, 2021
Super helpful and friendly!! Awesome people who ensure that you know exactly what they’re going to be doing on your car, and give you an accurate estimate! that you know exactly what they’re going to be doing on your car, and give you an accurate estimate! More
by Lexxee89
February 22, 2021
Took my car in for service - everything went smoothly. All staff were professional, everything ran on time. They completed the job without issue. No complaints. All staff were professional, everything ran on time. They completed the job without issue. No complaints. More
by LDP
