ToyotaTown
London, ON
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Shawn has in the past sold four RAV4 Limited vehicles to my wife. I was always present during the sale and delivery process. Her last was the hibred which I liked so much decided to get or for myself. Shawn my wife. I was always present during the sale and delivery process. Her last was the hibred which I liked so much decided to get or for myself. Shawn helped me pick out exactly whatIwated and worked hard to get the maximum trade in value. I would highly recommend Shawn More
Excellent service, perfect quality in timely manner. The service advisor Ms. Enna Pinacho was was extremely helpful, nice, and professional. I keep coming to Toyota Town for service for decades and ev The service advisor Ms. Enna Pinacho was was extremely helpful, nice, and professional. I keep coming to Toyota Town for service for decades and every time I was treated with curtesy, respect and honesty regardless of service type provided, I will keep coming back for service and getting a new car when the time comes. Thank you Toyota Town. More
Fantastic service, friendly, welcoming and efficient. Rita, Gwen and Dhav were great! I originally bought a vehicle i 2024 and since then I feel that we have a great relationship and I can rely on the Rita, Gwen and Dhav were great! I originally bought a vehicle i 2024 and since then I feel that we have a great relationship and I can rely on them for anything :) More
I rececenty purchased a preowned vehicle at Toyota-Town. I had a great experience dealing with my client rep Dawson Belanger. I’ve been purchasing vehicles for more than 40 years and it was one of the best I had a great experience dealing with my client rep Dawson Belanger. I’ve been purchasing vehicles for more than 40 years and it was one of the best experiences. Dawson was communicative, knowledgeable and most importantly low pressure. My family members are loyal customers as well. This is the busiest dealership in London because of their reputation. More
Toyota Town can be a mixed bag. Sometimes they are so helpful, kind and just nice. This visit, service was quick, staff were efficient and helpful. Last visit I dealt with someone Sometimes they are so helpful, kind and just nice. This visit, service was quick, staff were efficient and helpful. Last visit I dealt with someone who didn't listen, and was so puffed up with himself it was incredible to see in a service position. Overall, still a decent place, and everyone is allowed a bad day. More
Simply, worse service. I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but o I pay more than $900 and they don't give a courtesy of a carwash. In the last 5 services they says the carwash is broken and not in service, but other clients get their carwashes. No secretaries in costumer service and only 1/3rd of employees is working from Toyota Town. And If you go to ask anything, they treat you with anger and without education. More
Beyond frustrated with the lack of availability for communication. Have left several messages on several different dates and never receive a return call. communication. Have left several messages on several different dates and never receive a return call. More
- Booked for 2:45, showed up at 2:37 and waited 15 min for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil for someone to check me in (or frankly, talk to me) - was told it would 2hrs because they were backlogged, I booked for a tire change and basic oil change (indicating I was staying), 2hrs seems excessive for these services - car didn’t move in until 3:15…sat for 1/2hr before any work even started - internal tracking number was left on the vehicle (small, attention to detail…) More








































