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ToyotaTown
London, ON
7,594 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,594 reviews
August 27, 2026
Excellent customer service, Jason was very helpful and even sent me a video of my car be serviced even sent me a video of my car be serviced More
by Jagmeet27.me@gmail.com
Employees Worked With
August 27, 2026
The customer service was excellent at Toyota Town. Ken and the team were great! Effective communication and follow up. Ken and the team were great! Effective communication and follow up. More
by Samer Haj
August 26, 2026
WS welcoming feeling, Personal attention. Video of service operations performed. Fast check out. Jason was caring and attentive. Video of service operations performed. Fast check out. Jason was caring and attentive. More
by Don Park
August 26, 2026
We just picked up our 2026 RAV4 yesterday and we love it! It's our first Toyota. We bought it through Baz, he has been amazing throughout the whole process. very patient answering all our questions, getting It's our first Toyota. We bought it through Baz, he has been amazing throughout the whole process. very patient answering all our questions, getting us a great trade value on our trade and keeping us informed every step of the way. Overall Baz made the whole experience excellent in every way. We highly recommend working with Baz. More
by jmaas
Employees Worked With
August 25, 2026
We just purchased our second car with Toyotatown, and our first with Shawn. He was very accommodating and a pleasure to deal with. first with Shawn. He was very accommodating and a pleasure to deal with. More
by Laura
Employees Worked With
August 25, 2026
Excellent service. Service manager Latoya is great and shuttle was fantastic - very accommodating. 2nd vehicle I have purchased from Toyotatown. Service manager Latoya is great and shuttle was fantastic - very accommodating. 2nd vehicle I have purchased from Toyotatown. More
by sharonvitek
Employees Worked With
August 24, 2026
My first time at Toyota Town, and here is my experience. Before I even stepped into the dealership, I was speaking with Alex over the phone about a 2024 Toyota Corolla Cross Hybrid. I had several specifi Before I even stepped into the dealership, I was speaking with Alex over the phone about a 2024 Toyota Corolla Cross Hybrid. I had several specific technical questions, and I was very impressed by Alex’s knowledge. Even at his young age, his understanding of the vehicle is very, very good. He answered all of my questions to my 100% satisfaction. When we visited the dealership, I was equally impressed with the entire staff. Everyone was very polite, professional, and welcoming. Alex made our purchase very smooth and completely stress-free. I have visited many dealerships in the past, but this one is truly way above the standard. The customer service and professionalism were exceptional. Once again, thank you, Alex, for making our car-shopping experience absolutely perfect. We really appreciate your help and highly recommend you! Paul More
by lacopaul
Employees Worked With
Alex
August 16, 2026
Friendly sales people. No pressure sales. Very knowledgeable and helpful with explaining the various models and options available. Very fair with their trade in offers. Rew No pressure sales. Very knowledgeable and helpful with explaining the various models and options available. Very fair with their trade in offers. Rewards and appreciates loyal, repeat customers. Special shout out to Ken Yates. More
by dwilmink
August 11, 2026
This is the third vehicle from Shawn and everything when well, as expected. Thanks again Shawn well, as expected. Thanks again Shawn More
by nicksuek
