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ToyotaTown
London, ON
7,438 Reviews
Since our grand opening in 1970, ToyotaTown has been committed to being the leading Toyota dealership in London, Ontario. This commitment, along with our dedication to the London community, has resulted in ToyotaTown becoming the oldest, largest and most well-reviewed new & used Toyota dealership in London, ON.
As an award winning London Toyota dealership, our dedicated staff strives for excellence on a daily basis as it relates to your satisfaction. ToyotaTown has been awarded the Toyota Canada Pride award a total of eleven consecutive years by Toyota Canada, and also received their prestigious Toyota Pinnacle award four times. Our exclusive ToyotaTown Advantage Club membership rewards card can also save you money during every visit you make to our dealership. Visit our website at www.Toyota-town.com to learn more or to become a service member.
Our facilities go above and beyond Expert Toyota Service and Toyota Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Toyota Touch Detailing service, and of course a complimentary car wash. Our ToyotaTown Tire Centre also guarantees a price match on all tires, including Winter Tires. ToyotaTown also guarantees a price match guarantee on all repairs using comparable parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 7,438 reviews
March 10, 2022
Awesome and friendly service on our car! Thanks Dennis Dabous for your help! We appreciate it! Thanks Dennis Dabous for your help! We appreciate it! More
by Lisa Gray
March 08, 2022
I appreciate Todd’s efforts in dealing with the insurance company and consider my request. He kept me updated and was very responsive to my messages. Great customer service indeed! Thank you so much, Toyota company and consider my request. He kept me updated and was very responsive to my messages. Great customer service indeed! Thank you so much, Toyota Town and Todd! More
by Mhike
Employees Worked With
March 05, 2022
5 stars isn’t enough to show my appreciation for Gwen and Andre at ToyotaTown. They were kind, patient, and helpful throughout the car buying process. I now own a beautiful 2018 RAV4 that is in immaculate co Andre at ToyotaTown. They were kind, patient, and helpful throughout the car buying process. I now own a beautiful 2018 RAV4 that is in immaculate condition and that has everything I’d hoped for and more when I set out to get a new vehicle. I really felt like Gwen took the time to get to know me and my needs. I truly felt valued and like Gwen wanted to see me in a car that would keep me safe moving forward (I needed a new car due to an accident). Andre was so helpful with financing and struck a perfect balance between providing sound advice and not pushing to sell me packages I was hesitant about. I would absolutely shop at ToyotaTown again, although this is my dream car and I’m hoping to never need to replace it! More
by briesadler
March 05, 2022
I appreciate all the service you guys have done for me since 2015 you guys are awesome. since 2015 you guys are awesome. More
by n.kavousi
Employees Worked With
March 05, 2022
Thank you Jason you told me my BSM taco has no juice at all. Before spending money again I want to know the issue of my BSM is worth fixing all. Before spending money again I want to know the issue of my BSM is worth fixing More
by MyTaco
Employees Worked With
March 05, 2022
Trusting Toyota town for almost 10 years. THANKS Sylvia for helping us out getting our new Rav4. Amazing customer service, always available for all of our questions. THANKS Sylvia for helping us out getting our new Rav4. Amazing customer service, always available for all of our questions. More
by Rav 4 lover
Employees Worked With
March 03, 2022
The five stars are for the salesperson that assisted us Gwen Jones. We did not end up purchasing what we were looking for because of the shortage of inventory and the long wait for a new car. Had the veh Gwen Jones. We did not end up purchasing what we were looking for because of the shortage of inventory and the long wait for a new car. Had the vehicle been in or if it had a short wait time it would have been very different. This has nothing to do with Gwen's service to us as she was excellent in our opinion. More
by djdavy
Employees Worked With
March 02, 2022
The service department at Toyotatown is amazing. I have tried another but no comparison. Toyotatown is efficient, friendly, don’t try to have me replace unneeded items and keep my Venza in on top sh I have tried another but no comparison. Toyotatown is efficient, friendly, don’t try to have me replace unneeded items and keep my Venza in on top shape. Thank you to everyone of the service staff for outstanding Customer service. I recommend you to everyone. My daughter loves Toyota as much as me and now only has Toyotatown service her Rav 4 as well. Great people work at. Toyotatown. More
by Lorwil59
March 02, 2022
I worked with Shawn Longworth to purchase my new Rav4. He is always attentive and fun! He is always attentive and fun! More
by ALWAYS HAPPY!
Employees Worked With
March 02, 2022
This was the first time buying a Toyota , am very pleased with it and with the service I got .Geordie and Andre made the experience very enjoyable . Only complaint was the waiting time but it's over now and with it and with the service I got .Geordie and Andre made the experience very enjoyable . Only complaint was the waiting time but it's over now and I'm very pleased with what I got More
by bjuergens
