ToyotaTown

Always such a pleasure to come in and see Firis! I'm always sure to book my tire swap with him. Firis is very kind and compassionate. He always makes sure to communicate with me as soon as my vehicl I'm always sure to book my tire swap with him. Firis is very kind and compassionate. He always makes sure to communicate with me as soon as my vehicle is finished and arranges a shuttle to work promptly to avoid me being late for work. Firis has been at Toyotatown for many years and is consistent with transparency, customer service and pricing. He is a very important member to the Toyotatown dealership. Will continue to get my tires swapped there as long as Firis is there! More

I attended for an oil change. Instead, I was bombarded with items that didn’t need any work completed. Even a back windshield wiper which was fine. I felt because I was a woman, t Instead, I was bombarded with items that didn’t need any work completed. Even a back windshield wiper which was fine. I felt because I was a woman, that I was being told there were more things wrong with my vehicle than there actually was. In total, I could have spent over $500 when I came in for a simple oil change. Every time Todd came out, I cringed because I wondered how much it would cost. I don’t think men are treated this way. This is why woman don’t like to bring their vehicles in for servicing because they are being fed lies. This is the last time I bring my vehicle in for servicing with Toyota. More

Excellent customer service, friendly and kindness advisor, Toyota Town, staff are always clean and welcoming. advisor, Toyota Town, staff are always clean and welcoming. More

They are very helpful and make sure you are taken care of. Geordie was great to deal with. of. Geordie was great to deal with. More

As always Todd is totally a great help and takes pride in customer service,thanks for doing a great job Todd customer service,thanks for doing a great job Todd More

Always a good experience at Toyota Town. Service is prompt, reliable and efficient. My service advisor Firis is the best! He keeps me well informed, is courteous and very knowledgeable. High Service is prompt, reliable and efficient. My service advisor Firis is the best! He keeps me well informed, is courteous and very knowledgeable. Highly recommend this dealership., More

0n a scale of 1-10 I give Dennis a 10. I have immediately bonded with him, which is unusual for me, considering that we have met for the first time. Dennis put me at ease. He is knowledgea I have immediately bonded with him, which is unusual for me, considering that we have met for the first time. Dennis put me at ease. He is knowledgeable, friendly and easy to work with. He is reasonable and communicate openly. We look forward to going back to Toyota, with Dennis Dabous taking care. Way to go Dennis! More

Great service as usual. Greeted promptly. Todd said how long my service should take, and service delivered within that time frame. The service department contacted me via em Greeted promptly. Todd said how long my service should take, and service delivered within that time frame. The service department contacted me via email and with a phone call prior to service. Great to have a reminder. More

Service repairs are great #1 considering they know your vehicle best however the price was higher then anyother local mech shop or Canadian Tire by 15%, THANKFULLY, they'll reduce cost if your willing to d vehicle best however the price was higher then anyother local mech shop or Canadian Tire by 15%, THANKFULLY, they'll reduce cost if your willing to do a little research homework and provide comparisons. Other dealerships I've visited provide a curtisy exterior wash, DIDN'T GET THAT HERE! It just shows customer appreciation for chosing them in my opinion and justify the price gouge. Service time is important and going to dealer for repairs normally means your not waiting for parts as they'll most likely have them readily available which is a huge plus. The waiting area and bathrooms are extremely clean and the environment is exciting being able to look at the new vehicles. Other then higher then average prices for repairs / parts it's a piece of mind repair as I've never had a part replaced or worked on that wasn't fixed on the first visit. My next vehicle will either be electric or a hybrid and will always be a Toyota so I'll definitely be back but hopefully Team Toyota London will keep my 2011 running until Trudeau takes it away from me. More

Awesome service and support from the entire team. It was a great experience, very professional and thorough. A special thank you to Firis and John for everything! It was a great experience, very professional and thorough. A special thank you to Firis and John for everything! More