Toyota on the Trail

I cannot thank Toyota on the trail enough for the excellent service and warm welcome. From the initial inquiry to picking up my vehicle I was provided friendly (very chill and non pushy) service and excellent service and warm welcome. From the initial inquiry to picking up my vehicle I was provided friendly (very chill and non pushy) service and information, clear quick communication and direct answers to all of my questions. If you are thinking about buying ANY vehicle consider the team here. I was assisted by Sandy and Raymond and they are spectacular. I will make the drive from Calgary to Edmonton for service like this any day. Thanks guys! More

Benny Singh is wonderful. He helped me to get the car I wanted, answered all my questions with lots of patience, and provided me with the information I needed to make an informed decision. wanted, answered all my questions with lots of patience, and provided me with the information I needed to make an informed decision. More

Do not buy from Toyota on the Trail! They sold us a used vehicle, only 4 years old, with broken air conditioning and 3 exhaust leaks, costing us extra money. They lied to us about the condition of the vehic vehicle, only 4 years old, with broken air conditioning and 3 exhaust leaks, costing us extra money. They lied to us about the condition of the vehicle and were very difficult to deal with More

ALL IN PRICING IS THE LAW IN ALBERTA.That means when an ALL IN PRICING IS THE LAW IN ALBERTA. That means when an AMVIC-licensed seller advertises the price of a vehicle it must include ALL fees and charg ALL IN PRICING IS THE LAW IN ALBERTA. That means when an AMVIC-licensed seller advertises the price of a vehicle it must include ALL fees and charges the seller intends to charge. The only fee that can be added to the advertised price is GST and any costs associated with financing. But seems these dealership doesnt follow the law. Added Anti theft fee, documentation and admin fee on their deal with me. When I mention the Law, they just dont mind and stop entertaining me.They better sell their cars to people that are not aware of the law. And when I requested Navdeep a copy of my Credit report after they made a hard check no Answer.Very frustrated! More

I had the best experience while purchasing my 4RUNNER. Raymond was fantastic informative and very professional. Kept me in the loop on my purchase thx Raymond was fantastic informative and very professional. Kept me in the loop on my purchase thx More

Most shady Toyota dealer in Alberta/ Canada. Avoid at all cost for sure!! Don't go to them, thay have worst customer service anh they will trick on you. cost for sure!! Don't go to them, thay have worst customer service anh they will trick on you. More

They worked for us! They brought prices down on packages and Made the payments work for us. Our salesman, Benny, also entertained our son which was really nice! and Made the payments work for us. Our salesman, Benny, also entertained our son which was really nice! More

I went there for first for oil change, they don't put sticker on my car for next service and washed my car in -10 and park outside my door rubbers and gas tank cover got Frozen, when I complain about thi sticker on my car for next service and washed my car in -10 and park outside my door rubbers and gas tank cover got Frozen, when I complain about this to their supervisor, NIGEL told me TWICE "Don't come back to our place again if you have any concern like this" More

if you like being RIPPED OFF, then this is a great choice, bought a used truck for 17000,put over 15000 in repairs in the first 2 mos,dealership's response was that I should have bought new,my mechani choice, bought a used truck for 17000,put over 15000 in repairs in the first 2 mos,dealership's response was that I should have bought new,my mechanic said the vehicle should have never been allowed to leave the lot,wouldn't recommend this dealership to anyone More

I just bought a brand new toyota sienna with heated seats as requested but the heated seat is defective and we've been waiting for 2 weeks for them to replace the heating element . And now they told us that as requested but the heated seat is defective and we've been waiting for 2 weeks for them to replace the heating element . And now they told us that the parts will arrive hopefully on January. And we are paying on time every two weeks. Problem resolved, Toyota on the trail will fix my heated heat and replace with a new one. More