Toyota on the Trail

This was my first service. The greeting by Herman Lee was excellent. He even helped me set up the GoAuto App. The greeting by Herman Lee was excellent. He even helped me set up the GoAuto App. More

Easy to book appointment via text, service advisor friendly. Service was relatively fast (1.5 hours for oil change plus spark plugs and air filter). My only complaint would be that it is never “just a friendly. Service was relatively fast (1.5 hours for oil change plus spark plugs and air filter). My only complaint would be that it is never “just an oil change” at this dealership, there are always service add ons. More

Employees paid attention to customers. They know exactly how to do and communicate with everyone. They know exactly how to do and communicate with everyone. More

Jay found me the exact right car for me, in my price range--quite quickly , too. Sandra found financing for me that was affordable. Highly recommend Toyota on the Trail! range--quite quickly , too. Sandra found financing for me that was affordable. Highly recommend Toyota on the Trail! More

Neat and attentive to costumers, the staff is very friendly, the building is cleaned and above all, their service is excellent. friendly, the building is cleaned and above all, their service is excellent. More

The text and mechanics were efficient and polite. Gave me exactly what I needed with recommendations for future repairs. Gave me exactly what I needed with recommendations for future repairs. More

Thought 2 years free service was 2 years with no exceptions , not based on mileage exceptions , not based on mileage More

Great service. Friendly and helpful from start to finish I was happy with each person I dealt with. Friendly and helpful from start to finish I was happy with each person I dealt with. More

Polite and give clear explanations Prompt service and clean facilities Overall it was a positive experience clean facilities Overall it was a positive experience More

Seamless and efficient. Had an excellent customer service experience. Have never been anywhere else, no need to look. Had an excellent customer service experience. Have never been anywhere else, no need to look. More