Town + Country Volkswagen
Unionville, ON
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161 Reviews of Town + Country Volkswagen
Bart is a valuable asset to VW My last service appointment was on time and hassle free. He explained the issues with the car in details and kept his promise. I was very satisfied w My last service appointment was on time and hassle free. He explained the issues with the car in details and kept his promise. I was very satisfied with the service level and professionalism provided and will always return to the same dealership. Also gave me some good tips on how to maintain the car properly More
These guys in the service department are awesome I came into this dealership one day on a tow truck and was greeted by George what a great guy he was. They got me a loaner car they took care of my ne I came into this dealership one day on a tow truck and was greeted by George what a great guy he was. They got me a loaner car they took care of my needs help me unload my stuff to my rental car. They are so friendly they make you feel like you're part of the family I never once feel uncomfortable when coming into that department. I've dealt with Bart in the past and I love his personality and approach. What a great place to come too. More
Great service !!!!!! I Dealt with Bart Guica as my service advisor. He was excellent throughout the whole process very attentive to what I needed done and made it hap I Dealt with Bart Guica as my service advisor. He was excellent throughout the whole process very attentive to what I needed done and made it happen in a timely and professional fashion . He had good knowledge of the task at hand and explained the job being completed thoroughly so that I understood what was actually being done to my vehicle . Thanks Bart Guica it was a pleasure dealing with you ! More
Got a new lease from this dealership because of the Service I had a Golf that I leased from this dealership, and gone through every service at this location. When it came time to get a new car, I got a new GTI I had a Golf that I leased from this dealership, and gone through every service at this location. When it came time to get a new car, I got a new GTI from here as well. There's nobody else I would trust to do a good and honest job than Bart. I've seen his interaction with other customers as well, he's always, respectful, upbeat and professional. I have and will recommend this dealership and service centre to others. More
terrible service advisor First time to this dealership and first oil change for my Volkswagen. The first person that i approach was very friendly,name Ron. Then he passed me o First time to this dealership and first oil change for my Volkswagen. The first person that i approach was very friendly,name Ron. Then he passed me over to the most rude, careless, arrogant and unfriendly Bart Guica. He was very unprofessional, he just want your money to make his commission.He could careless if you get proper service or not. I asked him a question, no eye contact, rude and arrogant. He was awful, treats people with no respect, he rudely shoves me away "just wait over there, he says" He never explained the service i got, when i need to exit, he did not show me the way and just said when you drive your car to gate it will automatically open...not true, i went to gate it never opened until a few minutes later he comes to open it. Terrible, terrible and very awful service from this unprofessional advisor. Unfortunate for this dealership to have him cause the technician and the other advisor Kevin was very awesome. Kevin when he handed me my key, you can feel his sincere approach..but unfortunately Bart was my advisor, threw my keys at me. He even ask me to give him good score, with his poor service and unrespectful approach, i am so afraid of dealership...it was a terrible and scary experience. More
Couldn't be happier - exemplary service I already wrote this review on Yelp but I'll put it here as well, as I have nothing extra to say: Bar none the best and most unconventionally pleas I already wrote this review on Yelp but I'll put it here as well, as I have nothing extra to say: Bar none the best and most unconventionally pleasant car buying experience I could've asked for. After getting similar quotes from VW dealerships around town, I went with the kindest and most attentive sales rep I'd met along the way: Joe Galluzzi. He he listens to your needs and priorities, he only recommends when you ask for a recommendation, and the fact that he truly cares about making sure you're a happy customer shines through in every interaction. This is extremely rare and not something to be looked over! After hearing horror story after horror story about sleazy sales tactics and hidden fees, I had my hackles up, researching every nuance to death about the car buying experience, preparing for surprise fees at every turn. None of that was necessary. Joe sold me the nicest car I've ever owned at an incredible price, and he made the experience unforgettable. Joe still gets in touch to see how I like my car and if there's anything I need. The way he conducted this sale earned him a faithful customer, and I can't recommend him highly enough. Thanks for an amazing experience, Joe, I hope others go the way I did and buy a car the easy way, from you. Couldn't be happier with my silk blue, six speed manual TDI golf! Thanks again! More
Called the dealership about several issues, was scheduled into service immediately. The staff walked me through the various issues pointing out options (some bodywork damage etc...) suggested a plan of actio into service immediately. The staff walked me through the various issues pointing out options (some bodywork damage etc...) suggested a plan of action. The service was conducted promptly, amenities at the dealership (free wifi, coffee, table & chair) meant that I could work while I waited. REALLY convenient. Everything was taken care of quickly, the staff was very friendly. The price for all the maintenance was as quoted. I won't take my Jetta to any other dealership - I felt confident that the staff at Town + Country had my interests in mind. Thank you, Paul More
Have been extremely satisfied with all aspects of customer service and service to vehicles. Long time customer who hasn't had need to consider whether to visit another dealer. Now my children are a customer service and service to vehicles. Long time customer who hasn't had need to consider whether to visit another dealer. Now my children are also buying vehicles here and relying on dedicated professionals to take care of their car. It comes down to trust, it needs to be earned and the management, sales and service staff at T+C VW are worthy. g More
I recently bought a used Volkswagen from Town and Country VW and found the whole process to be positive and looking back, not to be as dreaded as I had feared. The Salesperson was helpful and not inimidated VW and found the whole process to be positive and looking back, not to be as dreaded as I had feared. The Salesperson was helpful and not inimidated in the least. Helpful, engaged, honest and positive is how I rate the experience. The two Managers were very helpful also and I met a contact at the service desk that I knew from previous experiences at another dealership which were great. Overall an "A", I will definitely go back. More
I am always pleased with the Service and staff at this dealership. I have refered others to this location and always have heard positive comments back in return and thanks. I love my Volkswagen dealership. I have refered others to this location and always have heard positive comments back in return and thanks. I love my Volkswagen More