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Toronto Hyundai
Toronto, ON
1,015 Reviews
Welcome to Toronto Hyundai, a full-service, multi-lingual Hyundai franchise serving Central Toronto, Ontario.
Established in 1998, we are a family-owned and operated dealership that proudly serves the automotive needs of customers throughout the GTA, and beyond. From new and pre-owned sales and leasing to parts, service and collision repairs, Toronto Hyundai has earned a stellar reputation from customers and industry peers alike.
Whether you are in the market for compact, mid-size, luxury/sport or crossover model, we feature a complete line-up of passenger vehicles to suit every style and budget, and a large selection of Hyundai Certified Pre-Owned vehicles. With a staff of over 50 employees our experienced employees serve customers from diverse nationalities and we speak over 15 languages, including Italian, Spanish, Portuguese, Cantonese, Mandarin, Korean, Polish, Tagalog, French, and several more.
Toronto Hyundai represents one of the world's top automotive brands, with an impressive line-up of award-winning models in all categories. We are pleased to offer the AJAC award-winning Accent, Elantra, and Veloster; Sonata, Sonata Hybrid, Veloster Turbo, Genesis, Equus, Tuscon and Santa Fe. In design, convenience, engineering, infotainment systems, fuel economy and safety, Hyundai continues to set new standards in automotive excellence.
Our state-of-the-art facility is conveniently located on Dufferin St., just south of Yorkdale Shopping Centre. We feature:
• 10 fully-modern service bays (including an alignment bay);
• Factory-trained and award-winning technicians;
• A comfortable customer lounge area, free coffee, espresso & cappuccino;
• Convenient shuttle service and free Wifi
• Our Tire Centre offers top brand name tires and rims for all types of vehicles.
We want our customers to have a great buying experience and to feel that their automotive needs have been addressed in a friendly and supportive environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,015 reviews
January 16, 2014
The 'negotiation' process felt poorly staged. Whenever I offered up a price, the sales agent spent 15-30 minutes for his manager to provide an answer. Either this was intended (let's make the cus Whenever I offered up a price, the sales agent spent 15-30 minutes for his manager to provide an answer. Either this was intended (let's make the customer wait so they think we're really thinking hard about this offer (xx)), or it was not intended (manager busy on the phone with something that must have been a major emergency to keep a paying customer waiting). Both options are incredibly distasteful. Everyone works their butts off to get the sale, and then when they do have it, nobody seems to give a xxxx (salesperson excluded). 2. Despite repeated requests, it was rarely clear if I absolutely needed to come back to fill in more paperwork, or if it could be done remotely. 3. The lease application looked like crap and was barely legible. The fact that nobody in the dealership could take 2-3 hours over the span of 10 years (it looked like a form that's been around that long, photocopied and faxed too many times) to recreate the form in a professional manner shows lack of care in details. 4. More time wasted when the Financial Services Manager went over my application item by item - we could have combined the application and verification in one step, but instead, it was spread out over two days because in the 2.5 hours I spent at the dealership from the time I said "ok", he was too busy to see me, so I had to return the following day. 5. The salesperson, Chase, seemed to be the only person at the dealership who cared about getting the business; though given his limited experience, should have received more help from other staff - instead, it felt like nobody could be bothered. Seeing as how a potential and paying customer is treated, I'm quite certain I would never return to this dealership for servicing or any other post-sale anything unless absolutely required under the terms of my lease. More
by KevenM
January 14, 2014
I was very pleased on my last visit had an issue with my dads car and Rad went over and beyond to assist and fix the issue quickly and i appreciated that because i have an elderly dad and it helps to be ser dads car and Rad went over and beyond to assist and fix the issue quickly and i appreciated that because i have an elderly dad and it helps to be serviced quick and efficiently . More
by enzabella
January 13, 2014
Excellent help both of the times we purchased a car there, we would recommend this place to everyone. Everyone there was really friendly and helpful. there, we would recommend this place to everyone. Everyone there was really friendly and helpful. More
by CindySitu
January 12, 2014
Joseph Zhou was a great sales representative. He had a great deal of knowledge, was very helpful, informative, and very patient. It was a great experience and service. this why I would definitely recomme great deal of knowledge, was very helpful, informative, and very patient. It was a great experience and service. this why I would definitely recommend this place again, because I know that the service i will get is very professional. More
by Yalda
January 10, 2014
My experience at the Hyundai dalership on Dufferin was an extremely positive one! Luis Cardoso was the sales employee who assisted me and he was the most knowledgeable, experienced, kind, patient and consi extremely positive one! Luis Cardoso was the sales employee who assisted me and he was the most knowledgeable, experienced, kind, patient and considerate employee I have ever had the pleasure of dealing with. From the beginning of the process to the end, he was extremely professional, helpful and always available to answer all of my questions and concerns. My Father had bought his Hyundai Tucson from Luis years ago and highly recommended that I contact Luis to find the perfect car that was right for me. My Father always spoke very highly of Luis and assured me that he was the most experienced, helpful and polite sales associate that he had ever worked with. Luis did an excellent job of providing me with all of the necessary details that I needed to consider when purchasing a car. I found his advice and recommendations extremely useful and he made the entire process enjoyable! I would highly recommend Luis to any family member or friend looking to buy or lease a car. He made the entire experience as seamless as possible and I am extremely grateful for all of his hard work! Another employee at the Hyundai dealership that I would like to recognize is Michael Smith. He was extremely helpful and patient throughout the entire proccess as well, and provided as much detail as possible about Hyundai's policies, procedures and warranties. He also contributed in making the experience an extremely positive one! Both Luis and Michael were absolutely terrific and I look forward to dealing with them again the future! Thank you, Katie More
by leebk
Employees Worked With
Michael Smith
January 09, 2014
It was my first time to buy a car as I need it for work. A friend of my mom recommended Mr Arnold Cabalza. I must admit he was a very humble man who was willing to help and never force you to buy. He will r A friend of my mom recommended Mr Arnold Cabalza. I must admit he was a very humble man who was willing to help and never force you to buy. He will respect your decision and will let you decide while he gives you a background of what you need to have and what you dont need to have. I really recommend him as a dealer because he will go help you and and I will guarantee that he will make you satisfied. More
by markjaime
Employees Worked With
January 06, 2014
This was my very first experiance purchasing a new vehicle. I had visited a handful of dealerships within the week I purchased my vehicle and was begining to feel worn out with all of the horrible s vehicle. I had visited a handful of dealerships within the week I purchased my vehicle and was begining to feel worn out with all of the horrible service I getting from various salesmen. AND THEN I WALKED INTO TORONTO HYUNDAI. I felt welcomed immediately from the entire staff and I really appreciated the fact that the dealer prinicipal, Benny Leung was so in tune with his customers. I felt very comfortable, as if I was among friends at this dealership. The Salesman who I had the opportunity to deal was Chase Anthony. He went above and beyond what I would expect anyone to have done. He was super nice and very patient with myself. I was shopping with my mom, dad and uncle at the time, I feel like we definitly put him to the test...he did amazing!! He was able to answer any question without delay. I never once felt pressured or as if I was playing a game with him as I had felt at previous dealerships. They even went farther beyond my expectations by saving me a good chunk of money with always very important to the customer. You can tell they really prize themselves on building great relationships based on trust and quality rather then to see who can sell the most cars. THANKS FOR MAKING MY FIRST PURCHASE SO GREAT!!! More
by TaniaM
Employees Worked With
January 04, 2014
I first entered, and went to the front desk. One of the I first entered, and went to the front desk. One of the girls at the desk ask me if she could help me. I told her I'm here to buy a car, she called a I first entered, and went to the front desk. One of the girls at the desk ask me if she could help me. I told her I'm here to buy a car, she called a sale rep. one came to help me, but a few minute with him I was not feeling him. I went back to the desk and I ask for someone, Phil was at the counter she ask if she will do, I said "ok" the girls and Phil assured me if they have to go through all the sale reps until I'm happy that what they'll do. I went to buy a car and I brought an SUV. Phil, Leo and all the staff. when over and above. I was not pressured. I Just LOVE the SUV and the Customer Service. Great! My left mirror got scratch after I have it for a few days. This was not covered under my plan. However as a courtesy, Leo & Ralston cover the cost of fixing the mirror. they provide courtesy driver to drop me and pick me up back when my car was ready. This is my Kind Of Car Dealership. If you need a new car this is the place to go. Ladies especially! More
by dfrater
January 03, 2014
Great service. Will most definitely recommend to friends and family. Thanks Chase you came through from start to finish. A pleasure dealing with you on the purchase of a 2013 Hyundai Accent GLS. and family. Thanks Chase you came through from start to finish. A pleasure dealing with you on the purchase of a 2013 Hyundai Accent GLS. More
by EGabriele
Employees Worked With
Brandon Blacker
January 02, 2014
Patrick was a joy to deal with. Best sales person ever. He was straight forward and honest. First rate service, dependable and quick with all my inquiries. This is why I am a loyal customer to Hyundai and He was straight forward and honest. First rate service, dependable and quick with all my inquiries. This is why I am a loyal customer to Hyundai and this particular dealership. More
by jkoutso
Employees Worked With
Patrick Philippe
