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Toronto Hyundai
Toronto, ON
1,032 Reviews
Welcome to Toronto Hyundai, a full-service, multi-lingual Hyundai franchise serving Central Toronto, Ontario.
Established in 1998, we are a family-owned and operated dealership that proudly serves the automotive needs of customers throughout the GTA, and beyond. From new and pre-owned sales and leasing to parts, service and collision repairs, Toronto Hyundai has earned a stellar reputation from customers and industry peers alike.
Whether you are in the market for compact, mid-size, luxury/sport or crossover model, we feature a complete line-up of passenger vehicles to suit every style and budget, and a large selection of Hyundai Certified Pre-Owned vehicles. With a staff of over 50 employees our experienced employees serve customers from diverse nationalities and we speak over 15 languages, including Italian, Spanish, Portuguese, Cantonese, Mandarin, Korean, Polish, Tagalog, French, and several more.
Toronto Hyundai represents one of the world's top automotive brands, with an impressive line-up of award-winning models in all categories. We are pleased to offer the AJAC award-winning Accent, Elantra, and Veloster; Sonata, Sonata Hybrid, Veloster Turbo, Genesis, Equus, Tuscon and Santa Fe. In design, convenience, engineering, infotainment systems, fuel economy and safety, Hyundai continues to set new standards in automotive excellence.
Our state-of-the-art facility is conveniently located on Dufferin St., just south of Yorkdale Shopping Centre. We feature:
• 10 fully-modern service bays (including an alignment bay);
• Factory-trained and award-winning technicians;
• A comfortable customer lounge area, free coffee, espresso & cappuccino;
• Convenient shuttle service and free Wifi
• Our Tire Centre offers top brand name tires and rims for all types of vehicles.
We want our customers to have a great buying experience and to feel that their automotive needs have been addressed in a friendly and supportive environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 9:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 8:00 AM - 5:00 PM
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Showing 1,032 reviews
October 30, 2015
Knowledgeable and personable sales representative The rep who looked after us, Arnold Cabalza, was knowledgeable, professional, and friendly. He showed us exactly what we were looking for, a used Elan The rep who looked after us, Arnold Cabalza, was knowledgeable, professional, and friendly. He showed us exactly what we were looking for, a used Elantra with the right number of kilometers on it, and did not try to oversell to us which we really appreciate. We now have two Hyundais! In a few years' time, we are going to replace both of them with another Hyundai. More
by JoyToronto
Employees Worked With
Arnold Cabalza
October 29, 2015
Helpful, friendly sales and service. I just bought my second car from Toronto Hyundai. The whole team from sales, to financing listened to my needs and wants and were able to find the rig I just bought my second car from Toronto Hyundai. The whole team from sales, to financing listened to my needs and wants and were able to find the right fit for me. The service team for ongoing maintenance is top notch as well. More
by chicago
Employees Worked With
Patrick Philippe, Rovena Gaffar, Peter Luis, Ralston Nicholson, Michael Smith
October 26, 2015
Toronto Hyundai expects customers to drive hazardous cars Update :- Since I provided the below review, Toronto Hyundai staff reached out to me. They have resolved the horn issue in a courteous and timely mann Update :- Since I provided the below review, Toronto Hyundai staff reached out to me. They have resolved the horn issue in a courteous and timely manner. Thank you. The rating that I am providing is for the service department. I bought the Elantra Touring from Toronto Hyundai on 2460 Dufferin Street, Toronto, in 2011. I have always got my car serviced with them since purchase. The service team at this location is thoroughly insensitive to client convenience, unaccommodating, generally rude and their mechanics seem to be incompetent based on my experiences below: INCIDENT 1 - CHECK ENGINE LIGHT NOT RESOLVED FOR MORE THAN 2 YEARS: Less than two years after I bought my brand new car, the “Check Engine” started going on and off intermittently. Upon taking the car to be checked at Toronto Hyundai, I was told to come only when the light was on. The issue continued and finally in 2014 when I was able to finally get the car to them while the light was still on, I was told that "no specific issue could be pinpointed" but recommended a change of the transmission fluid, “as it looked dirty”. I proceeded to get the transmission fluid changed but the issue continued. In January 2015, when I mentioned the check engine light issue during the regular service, I was told, "No Fault found at this time." Since this issue continued I made multiple visits to Toronto Hyundai without any resolution. Finally in May 2015 they recommended to change the complete transmission. While collecting the car, when my wife asked the attendant about why the transmission would become faulty so soon, she was told dismissively, “You never know, but why are you concerned? This is covered in warranty. You are getting $5000 worth transmission for free.” The fact that the faulty transmission endangers lives did not seem to matter. INCIDENT 2 - HORN WORKING INTERMITTENTLY – NOT RESOLVED In October 2015 during a service appointment, I asked to check my car horn as it was working intermittently. This was a Saturday and I had given the car at 1:15 for service. When I picked it up at 3:00 pm the invoice said the “horn was working fine at this time.” I immediately went out to check and the horn was not working. Upon asking the attendant to recheck—this was at 3:02 pm— I was told that no mechanic was available as it was past 3.00 pm. Helpless, I left a letter expressing my disappointment to which I received a voice mail the next morning to call back. There was no apology about the inconvenience from the previous day. I was asked to come back in when the horn was not working. During multiple visits that followed, their team has not yet found a resolution for the issue, but I have been curtly informed the following at various times: “You’ve arrived too late… we can’t perform miracles.” “Come back when the horn is not working.” “Come back before 6:00 pm—there is no one who can look at your car now.” This was when I reached at 6:15pm (Their official working hours are until 7:00 pm on week days). While I do not expect them to perform miracles, I do wish they would simply be empathetic. I havent received a single apology or a simple sorry from them. They are OK making the customer run to them everytime, but cannot afford to have a mechanic work a little past their official hours for customer convenience. They claim to have award winning master techinicians, however their expertise is rarely used or the rest of his staff do not have adequate skills. I can understand the fact that they may not detect the cause of an issue at the first go, but the staff should have the courtesy to explain and empathise with the customer, and find a resolution after multiple (sometimes more than 6 checks). Driving with a faulty transmission or a faulty horn is a dangerous matter. But their attitude appears to be lackadaisical. I have given up on Toronto Hyundai for service and as such I will not recommend anyone to have their valuable cars serviced there. More
by ChetanRathod
Employees Worked With
Peter Luis, Ralston Nicholson
October 24, 2015
customer satisfaction I'am very satisfied with ARNOLD CABALZA. He is a great assest in hyundai very ccommodating gives excellent service he know his job very well. I'am very satisfied with ARNOLD CABALZA. He is a great assest in hyundai very ccommodating gives excellent service he know his job very well. More
by kris
Employees Worked With
Arnold Cabalza
October 23, 2015
great excellent experience. Arnold Cabalza is a great asset in Hyundai Dufferin, he is very accommodating, professional & straightforward. I happily ended up buying my 2016 Sant Arnold Cabalza is a great asset in Hyundai Dufferin, he is very accommodating, professional & straightforward. I happily ended up buying my 2016 Santa Fe Sports AWD...I will definitely recommend and bring my friends to him...Thanks Arnold for the excellent service you provided...more power to all of you there. More
by rnjoel
Employees Worked With
Arnold Cabalza
October 23, 2015
Excellent service! My husband and I we're very happy and satisfied with the excellent serviced given by Hyundai Dufferin and of course Mr. Arnold Cabalza. He's very prof My husband and I we're very happy and satisfied with the excellent serviced given by Hyundai Dufferin and of course Mr. Arnold Cabalza. He's very professional, friendly, knowledgeable of the car we got. We highly recommended Arnold and Hyundai to our friends and relatives. More
by henry,fil4
Employees Worked With
Arnold Cabalza
October 19, 2015
"Excellent service" We are very satisfied of mr. Arnold Cabalza when we're buying our Hyundai Tucson.. His very easy to deal with when we trading our car. Excellent custo We are very satisfied of mr. Arnold Cabalza when we're buying our Hyundai Tucson.. His very easy to deal with when we trading our car. Excellent customer service.. His friendly and very polite...Very approachable... We're very happy ... We recommend this dealership and Arnold to our friends ...Thank you ... More
by Paul
Employees Worked With
Arnold Cabalza
October 17, 2015
Above and beyond the regular dealership Choosing Toronto Hyundai is the right choice. They are very professional, and courteous. I came to Joseph Zhou looking for specific options and left w Choosing Toronto Hyundai is the right choice. They are very professional, and courteous. I came to Joseph Zhou looking for specific options and left with a quality vehicle. But most importantly I left with a positive experience, with exactly what i wanted and needed in all aspects. I definitely recommend them More
by Drew C
October 16, 2015
Excellent This is our third time trading our car and dealing with a dealer and for my experienced I haven't meet a polite, kind hearted and help you in anyway l This is our third time trading our car and dealing with a dealer and for my experienced I haven't meet a polite, kind hearted and help you in anyway like Arnold Cabalza. More
by jaykat
Employees Worked With
Arnold Cabalza
October 14, 2015
First Time Buyer It was really a breeze buying our first car..we don't have any experience on cars but we know what we wAnt and Arnold really helped us to choose the r It was really a breeze buying our first car..we don't have any experience on cars but we know what we wAnt and Arnold really helped us to choose the right car for us and in just 3 days we received our car and it was what we expected and more..would recommend this dealership and Arnold to friends..:)Good Job Kabayan..:) More
by Carmela Resoco
Employees Worked With
Arnold Cabalza
