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Toronto Hyundai
Toronto, ON
1,017 Reviews
Welcome to Toronto Hyundai, a full-service, multi-lingual Hyundai franchise serving Central Toronto, Ontario.
Established in 1998, we are a family-owned and operated dealership that proudly serves the automotive needs of customers throughout the GTA, and beyond. From new and pre-owned sales and leasing to parts, service and collision repairs, Toronto Hyundai has earned a stellar reputation from customers and industry peers alike.
Whether you are in the market for compact, mid-size, luxury/sport or crossover model, we feature a complete line-up of passenger vehicles to suit every style and budget, and a large selection of Hyundai Certified Pre-Owned vehicles. With a staff of over 50 employees our experienced employees serve customers from diverse nationalities and we speak over 15 languages, including Italian, Spanish, Portuguese, Cantonese, Mandarin, Korean, Polish, Tagalog, French, and several more.
Toronto Hyundai represents one of the world's top automotive brands, with an impressive line-up of award-winning models in all categories. We are pleased to offer the AJAC award-winning Accent, Elantra, and Veloster; Sonata, Sonata Hybrid, Veloster Turbo, Genesis, Equus, Tuscon and Santa Fe. In design, convenience, engineering, infotainment systems, fuel economy and safety, Hyundai continues to set new standards in automotive excellence.
Our state-of-the-art facility is conveniently located on Dufferin St., just south of Yorkdale Shopping Centre. We feature:
• 10 fully-modern service bays (including an alignment bay);
• Factory-trained and award-winning technicians;
• A comfortable customer lounge area, free coffee, espresso & cappuccino;
• Convenient shuttle service and free Wifi
• Our Tire Centre offers top brand name tires and rims for all types of vehicles.
We want our customers to have a great buying experience and to feel that their automotive needs have been addressed in a friendly and supportive environment.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,017 reviews
November 08, 2015
Very understanding and acommodating I was treated with Professionalism , integrity and patience all information was explained in a timely manner and I was able to responded with out bein I was treated with Professionalism , integrity and patience all information was explained in a timely manner and I was able to responded with out being feel rushed in a comfortable atmosphere . I will recommend then with high regards to any member of my family and my friends. (My Daughter was the person who suggested that i purchase from this Dealership) I respect and value the opinion of these Employee greatly. Thanks Again God Bless. VM More
by jody
November 07, 2015
Highly satisfied Mr. Arnold Cabalza is very nice and honest person. He help us through until the process is done. He is very friendly and in a very short period of tim Mr. Arnold Cabalza is very nice and honest person. He help us through until the process is done. He is very friendly and in a very short period of time we feel very welcome to Hyundai Dufferin.. I will highly recommend Mr. Arnold Cabalza if your looking for help to buy a car.. Two thumbs up of Mr Cabalza for a very great experience.. Team Hyundai Dufferin staff are all friendly. More
by marlon13
November 06, 2015
Excellent! I was a totally new customer to Toronto Hyundai. First thing I must admit is the customer care. Employees were very friendly and caring, especially Je I was a totally new customer to Toronto Hyundai. First thing I must admit is the customer care. Employees were very friendly and caring, especially Jeffery, my salesperson. He was professional, knowledgeable and well mannered. I had visited there couple of times and had to drove different cars before final purchase. They have showed us equal amount of care and respect, every time. Yes, I recommend this dealer. More
by Wilfred Gomes
Employees Worked With
Jeffrey Dallard
November 04, 2015
I would definitely recommend Jeorge. My wife and I made our homework by comparing different cars before engaging negotiations with Jeorge. It was our first car in Canada. We brought our s My wife and I made our homework by comparing different cars before engaging negotiations with Jeorge. It was our first car in Canada. We brought our spreadsheets and we made questions about every single number. He had his patience tested, but was very kind, honest and provided a lot of attention to us. More
by CWB
Employees Worked With
Jeorge Jiao
November 01, 2015
Arnold is truly an honest, caring salesman and human being Arnold is an excellent salesperson and a caring person. He will try his best to do whatever it takes to make you happy. He stands behind his word and Arnold is an excellent salesperson and a caring person. He will try his best to do whatever it takes to make you happy. He stands behind his word and follows through on his promises. I would definitely recommend anyone interested in buying a Hyundai to deal with him for sure. Even though we have an issue with getting the exact Elantra we wanted, I can not fault Arnold for what happened. The blame lay elsewhere. I hope you are doing well and wish you all the best to you Arnold. More
by Elantra
October 30, 2015
Knowledgeable and personable sales representative The rep who looked after us, Arnold Cabalza, was knowledgeable, professional, and friendly. He showed us exactly what we were looking for, a used Elan The rep who looked after us, Arnold Cabalza, was knowledgeable, professional, and friendly. He showed us exactly what we were looking for, a used Elantra with the right number of kilometers on it, and did not try to oversell to us which we really appreciate. We now have two Hyundais! In a few years' time, we are going to replace both of them with another Hyundai. More
by JoyToronto
Employees Worked With
October 29, 2015
Helpful, friendly sales and service. I just bought my second car from Toronto Hyundai. The whole team from sales, to financing listened to my needs and wants and were able to find the rig I just bought my second car from Toronto Hyundai. The whole team from sales, to financing listened to my needs and wants and were able to find the right fit for me. The service team for ongoing maintenance is top notch as well. More
by chicago
Employees Worked With
Other Employees :
Patrick Philippe, Peter Luis, Ralston Nicholson, Michael Smith
October 26, 2015
Toronto Hyundai expects customers to drive hazardous cars Update :- Since I provided the below review, Toronto Hyundai staff reached out to me. They have resolved the horn issue in a courteous and timely mann Update :- Since I provided the below review, Toronto Hyundai staff reached out to me. They have resolved the horn issue in a courteous and timely manner. Thank you. The rating that I am providing is for the service department. I bought the Elantra Touring from Toronto Hyundai on 2460 Dufferin Street, Toronto, in 2011. I have always got my car serviced with them since purchase. The service team at this location is thoroughly insensitive to client convenience, unaccommodating, generally rude and their mechanics seem to be incompetent based on my experiences below: INCIDENT 1 - CHECK ENGINE LIGHT NOT RESOLVED FOR MORE THAN 2 YEARS: Less than two years after I bought my brand new car, the “Check Engine” started going on and off intermittently. Upon taking the car to be checked at Toronto Hyundai, I was told to come only when the light was on. The issue continued and finally in 2014 when I was able to finally get the car to them while the light was still on, I was told that "no specific issue could be pinpointed" but recommended a change of the transmission fluid, “as it looked dirty”. I proceeded to get the transmission fluid changed but the issue continued. In January 2015, when I mentioned the check engine light issue during the regular service, I was told, "No Fault found at this time." Since this issue continued I made multiple visits to Toronto Hyundai without any resolution. Finally in May 2015 they recommended to change the complete transmission. While collecting the car, when my wife asked the attendant about why the transmission would become faulty so soon, she was told dismissively, “You never know, but why are you concerned? This is covered in warranty. You are getting $5000 worth transmission for free.” The fact that the faulty transmission endangers lives did not seem to matter. INCIDENT 2 - HORN WORKING INTERMITTENTLY – NOT RESOLVED In October 2015 during a service appointment, I asked to check my car horn as it was working intermittently. This was a Saturday and I had given the car at 1:15 for service. When I picked it up at 3:00 pm the invoice said the “horn was working fine at this time.” I immediately went out to check and the horn was not working. Upon asking the attendant to recheck—this was at 3:02 pm— I was told that no mechanic was available as it was past 3.00 pm. Helpless, I left a letter expressing my disappointment to which I received a voice mail the next morning to call back. There was no apology about the inconvenience from the previous day. I was asked to come back in when the horn was not working. During multiple visits that followed, their team has not yet found a resolution for the issue, but I have been curtly informed the following at various times: “You’ve arrived too late… we can’t perform miracles.” “Come back when the horn is not working.” “Come back before 6:00 pm—there is no one who can look at your car now.” This was when I reached at 6:15pm (Their official working hours are until 7:00 pm on week days). While I do not expect them to perform miracles, I do wish they would simply be empathetic. I havent received a single apology or a simple sorry from them. They are OK making the customer run to them everytime, but cannot afford to have a mechanic work a little past their official hours for customer convenience. They claim to have award winning master techinicians, however their expertise is rarely used or the rest of his staff do not have adequate skills. I can understand the fact that they may not detect the cause of an issue at the first go, but the staff should have the courtesy to explain and empathise with the customer, and find a resolution after multiple (sometimes more than 6 checks). Driving with a faulty transmission or a faulty horn is a dangerous matter. But their attitude appears to be lackadaisical. I have given up on Toronto Hyundai for service and as such I will not recommend anyone to have their valuable cars serviced there. More
by ChetanRathod
Employees Worked With
Peter Luis, Ralston Nicholson
October 24, 2015
customer satisfaction I'am very satisfied with ARNOLD CABALZA. He is a great assest in hyundai very ccommodating gives excellent service he know his job very well. I'am very satisfied with ARNOLD CABALZA. He is a great assest in hyundai very ccommodating gives excellent service he know his job very well. More
by kris
Employees Worked With
October 23, 2015
great excellent experience. Arnold Cabalza is a great asset in Hyundai Dufferin, he is very accommodating, professional & straightforward. I happily ended up buying my 2016 Sant Arnold Cabalza is a great asset in Hyundai Dufferin, he is very accommodating, professional & straightforward. I happily ended up buying my 2016 Santa Fe Sports AWD...I will definitely recommend and bring my friends to him...Thanks Arnold for the excellent service you provided...more power to all of you there. More
by rnjoel
Employees Worked With
