Toronto Hyundai

Disappointed Check engine light appeared on my well maintained and low km 2012 Hyundai Sonata (bought as new, single owner). Did my homework by reading the OBD Check engine light appeared on my well maintained and low km 2012 Hyundai Sonata (bought as new, single owner). Did my homework by reading the OBD error code and researching the code online. There are literally dozens and dozens of posts linking this error code to a mass North American Hyundai recall related to a potential engine fire / engine knock sensor / sensor harness. Reasonably expected this be fixed under the above mass recall warranty. Right off the bat in my initial call to book an appointment with Toronto Hyundai I had to argue with their staff about my eligibility for this issue to be repaired under ANY recall warranty. Then I was also informed that I MUST pay diagnostic fee in any case, AND, as all my past recalls were already completed, they see "no reason" not to FULLY charge me for the repair ... This poor experience concluded my dealings with this "highly praised" dealership. Next I called another dealership, much closer to my home location, but one which does not advertise itslef as the "No. 1 Hyundai dealership in Ontario" (which I also got fooled by - see above), and could not be happier. They immediately acknowledged this is a familiar issue which IS related to a mass recall and informed me immediately that I will be taken care of promptly and at no charge to me whatsoever. I was booked for service on the morning after. All was completed within 2 hours, $0 charge, they even Ubered me on their expense two ways to my home. I really expected better from the "No. 1 Hyundai dealership in Ontario" . More

Stay away,they do not honour their deals, unprofessional I had a terrible experience with Toronto Hyundai, after coming to an agreement with one of their Sales reps and sales Manager, we failed to finalize t I had a terrible experience with Toronto Hyundai, after coming to an agreement with one of their Sales reps and sales Manager, we failed to finalize the deal that was promised. They wanted to charge me more for what was already agreed upon. Their Director of sales refused to give me the deal that I was promised and placed blame on his staff for offering me the deal. He insisted in showing me internal numbers in order to make me understand why he could not give me the vehicle for the price that I was offered, internal numbers should not be my concern as a customer. What is my concern as a customer is to expect what I was promised. Not only was this a complete waste of time for my wife and I, but I also turned down other offers from other dealerships as I was assured this was a done deal, which I have in writing to prove. This experience leaves a sour taste in my mouth with the Hyundai brand. I would avoid this dealership, as they are unprofessional. More

Excellent Service I made my first car purchased (Hyundai Tucson 2020 ) with a very low mileage from Arnold Cabalza at Toronto Hyundai at Dufferin location.. Arnold was I made my first car purchased (Hyundai Tucson 2020 ) with a very low mileage from Arnold Cabalza at Toronto Hyundai at Dufferin location.. Arnold was very proficient, well-informed, and easy to work with. We arrived at a fair price for the vehicle and the trade in was smoothly fair on my end. I would definitely recommend Mr. Arnold Cabalza to my family and friends. To tell you the truth Arnold was very helpful and pays so much attention to the little things- from the describing of the car to showroom complete to providing facts, figures and answers to questions without no pressure of a sale. What a convenient way to have a salesperson like Arnold who I felt no intense moment to the whole process of buying a brand new car. Thank you Arnold for making the exploration and decision making procedure so conveniently easy for me and my family. Again, thank you as always ! Regards Alan Bermudez and Family More