Tony Graham Lexus
Ottawa, ON
58 Reviews of Tony Graham Lexus
Great service JC, the service advisor that served me was professional, knowledgeable, friendly and patient. He answered all my questions and had my car ready on ti JC, the service advisor that served me was professional, knowledgeable, friendly and patient. He answered all my questions and had my car ready on time. More
IS350 F-SPORT SWEET RIDE - PURCHASE EXPERIENCE Professional. Knowledgeable. Courteous. Accommodating. Go the extra mile. Patient. Thorough. More than full service. Yan knows her product and repre Professional. Knowledgeable. Courteous. Accommodating. Go the extra mile. Patient. Thorough. More than full service. Yan knows her product and represents LEXUS well. Love the flowers and showroom. All staff are friendly and helpful. More
Very pleased with dealership when purchasing new Lexus I just received my new Lexus 1S & was very pleased with the salesperson as well as the service I received for delivery of the vechicle. I just received my new Lexus 1S & was very pleased with the salesperson as well as the service I received for delivery of the vechicle. More
Always a pleasurable experience Whether it is to ask a dumb question; get a new vehicle or pop in for regular servicing one is always made to feel exceptional. Like they are the mo Whether it is to ask a dumb question; get a new vehicle or pop in for regular servicing one is always made to feel exceptional. Like they are the most important person in the world. More
Great service; pre-qualifying condescending sales people Over the 2 years that I had my Lexus with Tony Graham I had no complaints about their service. After dealing with Thanh Trinh a sales representative Over the 2 years that I had my Lexus with Tony Graham I had no complaints about their service. After dealing with Thanh Trinh a sales representative at their latest "invite only" special sales event; I with the assistance of Thanh physically walking me to the door, immediately crossed town and unloaded my ES 300h. He was very knowledgable about their product and he was right; I am much happier with my brand new car (no longer with Lexus.) More
Lexus NX Service was excellent and professional. Will definitely refer friends and go back as staff and department was friendly and efficient. All in all was Service was excellent and professional. Will definitely refer friends and go back as staff and department was friendly and efficient. All in all was very happy. More
Great service, knowledgeable staff My salesperson was very knowledgeable, she knew EVERYTHING about their cars! It's refreshing as we tend to live in a world which has the sales pressur My salesperson was very knowledgeable, she knew EVERYTHING about their cars! It's refreshing as we tend to live in a world which has the sales pressure first and the automotive knowledge a distant second. It's been a month now and I love my SUV. I went for scheduled maintenance today, which was free and the serive department definitely went out of their way to accommodate me... Definitely first rate! More
Best service you can ever asked for! I walked into Lexus not knowing what I wanted at first, but then I was approach by a Sales man named David Tran whom was very knowledgeable and helpfu I walked into Lexus not knowing what I wanted at first, but then I was approach by a Sales man named David Tran whom was very knowledgeable and helpful! He took the time to listen to what my needs were and answered all my concerns and questions that I had. David also came up with the best solution that would work for me and most importantly he did not put any pressure on me, so I decided to lease an IS 350 F Sport at first and it was the best car I've ever driven! It was smooth and comfortable! After a while I decided to return the IS and got an SUV instead only because it was best for my family! I would also like to thank Thomas O'Keefe whom was also very helpful and had made it easy for me to switch up my lease in such short time! My whole experience with David and Thomas has been nothing but great customer service! I would definitely recommend purchasing your next vehicle at Tony Graham Lexus! You won't be disappointed! More
Michelin 3 Star Restaurant Being from the Culinary Industry, the highest recognition in the food service industry is that of a 3 Star Michelin Award. It is our 3rd. purchase of Being from the Culinary Industry, the highest recognition in the food service industry is that of a 3 Star Michelin Award. It is our 3rd. purchase of a Lexus car and the service and friendliness of the sales team was always equivalent to a 3 Star Michelin Restaurant Award. David Tran, our Sales person, would very much appreciate this Michelin comparison as he knows what good food is all about. I also would like to point out on the excellence of the "Service Department" advisers and staff who always ensure a 100 % job satisfaction in maintaining the upkeep of the car. Thank you to all the staff of Tony Graham Lexus who provided us with the best service and hospitality of our new car purchase . Very happy customers, Katherine & Michael More
Great service This is a great dealership and Maurice is very professional and friendly. And indeed we were very happy with our experience here, from staff to manage This is a great dealership and Maurice is very professional and friendly. And indeed we were very happy with our experience here, from staff to management and service. Definitely the place to go for our next Lexus. More