Thornhill Toyota

Nice people, excellent costumer service, kind and polite. Very clean place and warm enough waiting area. Very clean place and warm enough waiting area. More

We bought our first Toyota from Weitzes in 2009. We took it there for all our service and were always satisfied. In June 2021 we bought another car, this time from Thornhill Toyota. The sales experience wa it there for all our service and were always satisfied. In June 2021 we bought another car, this time from Thornhill Toyota. The sales experience was excellent. Our first service appointment was Dec. 1st. It was my first time taking a car to be serviced. This was always my husband's job, but in August he became seriously ill, and no longer able to drive. Service rep, Bob, promised the car would be ready in 90 minutes, so I decided to stay and wait. Other dealerships have free shuttle service. Why doesn't TH? I had to wait 2 and a half hours for my car to be ready, all the while worried about my sick husband home alone. I called and left a message for the service manager, but nobody called back. Very disappointed for a first experience. More

I have been dealing with this dealership since 2015, bought my car from there, and get it serviced there. Last week I took it there to be serviced, and had the unfortunate experience of dealing with As bought my car from there, and get it serviced there. Last week I took it there to be serviced, and had the unfortunate experience of dealing with Asad. He needs lessons in customer service!!! He is very rude, and I feel looks down on females, because of this experience, I will never deal with this dealership again!!! I will be taking my business elsewhere!!! More

This is a big shoutout to THANK Kangli A for his help in pairing our new iPhone to our car even though we bought the car years ago with another sales person. Everyone at the dealership was busy so he took i pairing our new iPhone to our car even though we bought the car years ago with another sales person. Everyone at the dealership was busy so he took it upon himself to help us out. This is our sixth car with this Toyota dealership because their service from sales to service is top notch - truly a 10++!!! Thank You Kang. More

David and Maryam helped me to purchase a new car today. They were very friendly and professional. I could test drive a car, which made me easy to decide getting a new car. Also, sales manager helped me a l They were very friendly and professional. I could test drive a car, which made me easy to decide getting a new car. Also, sales manager helped me a lot to provide a reasonable value for my previous car (trade-in). If I need to get a new car again, I will definitely use this location. I want to say thank you again to David and Maryam! More

Top notch team. Readily availabl, prompt service. The Best Toyota Dealership for me. Good job Best Toyota Dealership for me. Good job More

Even though Ryan Howard just started working, he has a lot patience when answering questions. Ryan also has a wide knowledge on what is the best car for me. He also is a friendly and approachable guy to w lot patience when answering questions. Ryan also has a wide knowledge on what is the best car for me. He also is a friendly and approachable guy to which he told me to message him anytime even after we received the car already. Received great customer service from him! More

Excellent Service …THANK YOU, Mr Assad M and Mr Himmat G for all your help and professional advise to keep my Venza running Worry-Free, all these years. I have been a Wietzes customer for the past 25 years for all your help and professional advise to keep my Venza running Worry-Free, all these years. I have been a Wietzes customer for the past 25 years and have continued to be a customer at Thornhill Toyota. Most recently, that is, in September 2021, Thanks to both of you for spending considerable time to advise and explain to me in simple terms what needed to be done to restore the automatic lock and unlock functioning of the passenger doors. Also, Special Thanks to Mr Assad M for arranging timely service hours. More

Great support on our visit to the dealership to buy a new car. Salesman went the extra mile to provide information and support. car. Salesman went the extra mile to provide information and support. More

I appreciate David Cheung being hands on. I can easily reach him out whenever I have questions regarding my car. And he keeps on guiding me and giving me tips about what I must or can do especially that I reach him out whenever I have questions regarding my car. And he keeps on guiding me and giving me tips about what I must or can do especially that I am just a newbie and this things are really new to me. More