Thornhill Toyota

Just picked up my certified pre owned 2016 toyota 4runner limited. Joe Brancato was my sales guy. He went above and beyond. Joe is the man! limited. Joe Brancato was my sales guy. He went above and beyond. Joe is the man! More

Just picked up my new car from Thornhill Toyota, the overall experience in dealing with Wietzes Toyota was excellent my salesman Nash Hamoodi was exceptional in assisting me throughout this process. I h overall experience in dealing with Wietzes Toyota was excellent my salesman Nash Hamoodi was exceptional in assisting me throughout this process. I highly recommend anyone looking for a vehicle to give this dealership a visit. cheers More

The customer service is very poor. One if their salesperson told me over parking that he will knock me out but he wont because he has a record and he is going to work. But he took my plates down th salesperson told me over parking that he will knock me out but he wont because he has a record and he is going to work. But he took my plates down that he will look me up and send his sister to make it even. More

Excellent Salesman We got our new RAV4 2020, thanks to the amazing salesman, David Cheung, who helped us. It was an excellent experience for us who bought our first bran We got our new RAV4 2020, thanks to the amazing salesman, David Cheung, who helped us. It was an excellent experience for us who bought our first brand new car. When we arrived at the building, David welcome us with a big smile. He was approachable and was able to explain very well the full details of the car that we want. He also answered all our questions and provided us a great deal. All in all, it was a very smooth process. Thanks again for a job well done, Wietzes Toyota and David. More

Great Service Just got my new C-HR 2020. I dealt with Julia Luchanina and my experience at Wietzes Toyota has been amazing. She understood what I was looking for an Just got my new C-HR 2020. I dealt with Julia Luchanina and my experience at Wietzes Toyota has been amazing. She understood what I was looking for and advised me with a number of options really providing a top quality Customer service. The whole process was easy and smooth. I have even received post-purchase call to make sure that I am completely satisfied with everything. Definitely I will recommend Julia and Wietzes Toyota to anyone who is looking for a new Toyota. More

Bowtie service at Wietzes Toyota I Bought a 2020 RAV 4 Trail, that I received a week ago, fom Joseph Miller aka Wietzes Bowtie salesman. When I arrived at the dealership wright away I I Bought a 2020 RAV 4 Trail, that I received a week ago, fom Joseph Miller aka Wietzes Bowtie salesman. When I arrived at the dealership wright away I was asked if I had an appointment or would like to see anyone. I was introduced to Joseph Miller who took me for a test drive. He explained everything in detail and answered all my questions, he wasn't one of those aggresive salesman. I had visited some other dealerships in my search and felt ignored as a women, My overall experience at Wietzes Toyota was outstanding, maybe because it is one of the last remaining family owned dealerships that delivers a personal touch. Thank you Jospeh & Wietzes Toyota More

Great service The moment we stepped in the door we were welcomed at the front desk with a smile. We met up with Phil who introduced us to Ola. Ola was very friendl The moment we stepped in the door we were welcomed at the front desk with a smile. We met up with Phil who introduced us to Ola. Ola was very friendly and knowledgeable about the RAV4. Our whole experience was super casual and we never felt pressured to buy that day. We did end up buying that day, but because we LOVED the RAV4 XLE! We even ended up getting the luxury package based on Olas suggestion. I would definitely recommend Wietzes to anyone looking for a new vehicle and would also recommend the RAV4. It is a very fun drive and I have no regrets about our purchase. Thanks Phil and Ola! More

Worst service experience ever On Wednesday Sept 4 I had a service appointment at wietzers Toyota and it was the worst experience ever The service was supposed to take 2-3 hours a On Wednesday Sept 4 I had a service appointment at wietzers Toyota and it was the worst experience ever The service was supposed to take 2-3 hours and when I asked for shuttle to Vaughan mills the girl was there in the customer service (called Alicia) and said it’s out of their area (11 kilometers away?!!!) She was very rude , abrupt , ignorant and disrespectful she treated me so bad and rolled her eyes on me when I was telling her it’s only 11 kilometers away .. this girl doesn’t have the minimum level of customer service I really don’t understand how she is hired in such a spot without knowing how to deal properly with customer Then she called her supervisor who was called ( Adam) who was very rude and abrupt as well . A person like him in a management position should know how to handle situations better that that but he had ZERO experience in customer care and problem solving . His job is to help customer not giving them hard time ... he didn’t even try to offer other solutions ... I live in Newmarket but I go to their branch to get my service done but after this very very bad experience I won’t go there again It’s like what kind of customer service is that doesn’t wanna help customer.. other dealerships are more cooperative like me friend in Honda they shuttled him from Richmond Hill to Newmarket... plus the way both Alicia and Adam talked to me was extremely unacceptable .. .I didn’t even finish my service today just wanted to take my car and leave .... worst experience ever with Toyota dealership .. not professional employees More

Satisfactory I would highly recommend Wietzes Toyota , It was my first experience and sale representative name Hamed did it as smoothly as possible, I really a I would highly recommend Wietzes Toyota , It was my first experience and sale representative name Hamed did it as smoothly as possible, I really appreciate his efforts More

Exceptionally awesome service! Had been diligently worked every detail of our transactions; patiently waited for us as we negotiate with another third party in another state. Gave u Had been diligently worked every detail of our transactions; patiently waited for us as we negotiate with another third party in another state. Gave us ample time to sort out all requirements. Treated us with respect and confidence! Just so thankful, from reception (Mara) to Paul! More