The Lakehead Motors Ltd.

Frankie Lento is amazing If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for. More

Worth checking out Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed optio Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed options. Jarrid is a knowledgable hard working young man. More

Awesome Ram Rebel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbelievable. When I mean by patient is , we had a truck all locked in for me to buy and I backed off. His personalty never changed, he was truly professional and started all over again and he found me a great truck. I had my mind set on a certain style of truck and he found me one, but then showed me a 2019 Ram Rebel and it took me 5 mins to fall in love with it. That's a true sales professional when he understands what the person wants based of their personality but was not afraid to show them something different. I have nothing but great things to say about Frankie. Thanks Paul More

New Ram purchase Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen o Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen on their website. They were having year end clear-out event and the dealership was very busy. It wasn't 3 minutes before my salesman Amer Shaheen introduced himself to me and asked what he could assist me with. Amer was great through the process and wasn't pushy at all. We test drove 2 trucks and I made a decision to purchase truck after reviewing all the benefits and details of the truck. I would recommend this dealership and Amer for anyone who is looking for great service and great pricing on their new purchase. As mentioned I was also only in town for the weekend and was able to have the truck ready for Saturday before 3pm as I was leaving Sunday morning. More

Use vehicle purchase Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service dept. . Repairs are done well but are tardy with completion notifications. I’ll be back. More

Great service Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the fina Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the financial part of the sale. The whole experience was trouble free and everyone was great to deal with. Would defiantly recommend. More

New purchase Helpful, knowledgeable sales staff. They were able to answer any questions we had. The truck was ready when they said it would be and they went over Helpful, knowledgeable sales staff. They were able to answer any questions we had. The truck was ready when they said it would be and they went over the truck with us More

If she's not there, I don't bother calling for parts Nadine is my go to, my parts girl. Anytime I need something fixed, I wait until she's working and go get it or order it in. There's other parts people Nadine is my go to, my parts girl. Anytime I need something fixed, I wait until she's working and go get it or order it in. There's other parts people, but it's almost robotic talking to them, and the speed is not what I expect, nothing against them, I'm sure they try. Nadine is just fast and efficient. I need a part, we get it done and always leave it on a smile. I find once you click with a part source you stick with it, she's my click. More

Great customer service This is the second new truck bought at The Lakehead Motors and again the customer service was friendly, no pressure and everyone was very easy to deal This is the second new truck bought at The Lakehead Motors and again the customer service was friendly, no pressure and everyone was very easy to deal with. Would definitely recommend. More

Best Customer Service I've had a bad experience in purchasing my last vehicle at a different dealership which left me doubts in the process. I was referred to Vince by a f I've had a bad experience in purchasing my last vehicle at a different dealership which left me doubts in the process. I was referred to Vince by a friend and what a wonderful experience. I was treated with respect and wasn't pressured in anyway to purchase a vehicle. I feel I am a strong woman and I can say that the staff at Lakehead Motors made the experience magnificent....I have a brand new vehicle which I love and have referred a coworker to Vince and she too purchased a vehicle. I wish to thank Vince, Anna and Taki for treating me with respect, kindness and giving me the BEST customer service I have EVER received. You have all restored my faith in dealership customer service. THANK YOU More