The Lakehead Motors Ltd.

Good understanding people. So I had dropped my truck off for some warranty work and when I picked it up I noticed a scratch over the gas tank.. Hey, mistakes happen. I emailed So I had dropped my truck off for some warranty work and when I picked it up I noticed a scratch over the gas tank.. Hey, mistakes happen. I emailed a very nice lady named Anna Seabrook about the issue I had. She emailed me back promptly and said when I brought it in next ( which was in a week) that they'd take a look at it. Not only did they fix the scratch I had noticed, they fixed another scratch that I know wasn't their fault. And to boot they washed my truck after and the scratch is unnoticeable. I was never angry with Lakehead, they Handled the complaint perfectly and communicated well and in the end I ordered a new set of tires from them to be put on in 2 weeks. I've had work done at Lakehead before and they always fix the problem no questions asked and today was no different. Brad Kennedy More

Top notch service from Frankie and Cherie Frankie did a great job at finding me the best vehicle for my family and I and Cherie found me the best financing possible. I see myself being a custo Frankie did a great job at finding me the best vehicle for my family and I and Cherie found me the best financing possible. I see myself being a customer of lakehead motors for a long time. Thank you for making me feel like i was the only customer in the buikding. More

Awesome Jarrid!! What a wonderful breath of fresh air it was to deal with Jarrid. He took the time to answer my questions and I had a lot LOL. Also, to show me the man What a wonderful breath of fresh air it was to deal with Jarrid. He took the time to answer my questions and I had a lot LOL. Also, to show me the many features of my new Jeep Cherokee Trailhawk! She is a beauty! Whoever hired Jarrid...give yourself a pat on the back! He is a asset to your company. Jarrid ...Thank you! More

Frankie Lento is amazing If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for If your in need of a vehicle definitely go and see Frankie and Taki. They are amazing! They listen to what you want and gets you what your looking for. More

Smooth Friendly, knowledgeable people, a pleasure to deal with. Rick was easy to talk with, he seemed to listen and he was in no way pushy or aggressive. H Friendly, knowledgeable people, a pleasure to deal with. Rick was easy to talk with, he seemed to listen and he was in no way pushy or aggressive. He answered my questions and showed me a variety of options. I would recommend Lakehead to friends. More

Worth checking out Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed optio Good people, good communication and no bull#$%*. I had no issues with my trade in, purchase of vehicle and trade in, as well as dealer installed options. Jarrid is a knowledgable hard working young man. More

New Ram purchase Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen o Had a great experience purchasing new truck while in Thunder Bay visiting my daughter. Had only stopped in to look at a few vehicles that I had seen on their website. They were having year end clear-out event and the dealership was very busy. It wasn't 3 minutes before my salesman Amer Shaheen introduced himself to me and asked what he could assist me with. Amer was great through the process and wasn't pushy at all. We test drove 2 trucks and I made a decision to purchase truck after reviewing all the benefits and details of the truck. I would recommend this dealership and Amer for anyone who is looking for great service and great pricing on their new purchase. As mentioned I was also only in town for the weekend and was able to have the truck ready for Saturday before 3pm as I was leaving Sunday morning. More

Great service Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the fina Had a great experience start to finish. Frankie was very knowledgeable and friendly. Bryan was also very helpful and friendly when it came to the financial part of the sale. The whole experience was trouble free and everyone was great to deal with. Would defiantly recommend. More

Awesome Ram Rebel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbel I have been a GMC owner my whole live and had the pleasure to meet Frankie Lento , he was patient will my questions and found me a truck that is unbelievable. When I mean by patient is , we had a truck all locked in for me to buy and I backed off. His personalty never changed, he was truly professional and started all over again and he found me a great truck. I had my mind set on a certain style of truck and he found me one, but then showed me a 2019 Ram Rebel and it took me 5 mins to fall in love with it. That's a true sales professional when he understands what the person wants based of their personality but was not afraid to show them something different. I have nothing but great things to say about Frankie. Thanks Paul More

Use vehicle purchase Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service Just took possession of my third vehicle purchase. Sales team are friendly, knowledgable and thourogh. Some patience is need when dealing with service dept. . Repairs are done well but are tardy with completion notifications. I’ll be back. More