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The Lakehead Motors Ltd.

Thunder Bay, ON

3.2
740 Reviews

951 Memorial Ave

Thunder Bay, ON

P7B 6T9

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740 Reviews of The Lakehead Motors Ltd.

December 07, 2015

Trade In Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2n More

by tpost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Seabrook, Doug Boardman, Jolene Dosen
Dec 07, 2015 -

The Lakehead Motors Ltd. responded

Thank you so much for your kind review! I hope you enjoy your first new truck!!! And thanks again for your business ☺️ Anna

December 04, 2015

Great service bad moral I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after More

by jtheriault
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Rocco Cristoforo, Justin Melanson
Dec 08, 2015 -

The Lakehead Motors Ltd. responded

Hello jtheriault, I want to first and foremost thank you again for your business. We value you as a returning customer. That being said, I would also like to thank you for the review. We take every review seriously and appreciate that you voiced your opinion. I would like to apologize for the error with the oil changes, they completely slipped my mind and I take full responsibility for the mix-up. I do have the vouchers for them. I will make contact with you in regards to them separately. If you have any further questions or concerns please do not hesitate to reach out to us. We strive for 100% customer satisfaction. Thank you again! Kind regards, Justin Melanson

December 02, 2015

Great Team! From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was wel More

by Gino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Dave Land, Paul Marshall, Chris Gledhill, Jolene Dosen
Dec 03, 2015 -

The Lakehead Motors Ltd. responded

Thanks for choosing Lakehead Motors Gino. It was great working with you to find your new truck. Enjoy the Rebel! Chris

December 02, 2015

Joe's Journey The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the More

by JJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandi Caputo
Dec 02, 2015 -

The Lakehead Motors Ltd. responded

Thank you for the great review! It was a pleasure dealing with you. Enjoy the Journey!

December 02, 2015

Our New Jeep Cherokee We visited many dealerships looking for an SUV. When we got to Lakehead Motors Nick met us, took us to his desk and gave us valid reasons for purchas More

by Bonnie and Alan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Nick Figliomeni
Dec 03, 2015 -

The Lakehead Motors Ltd. responded

Thank you very much for the kind review Bonnie and Al hope you enjoy the new ride !it was a pleasure being able to get you the perfect vehicle for you looking forward to seeing you in the future!

November 30, 2015

Great dealership We had a great experience buying our first family van. The staff was helpful and down to earth. They did a great job of helping us find what we needed More

by Ang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug, Doug Boardman, Chris Gledhill
Dec 01, 2015 -

The Lakehead Motors Ltd. responded

Thanks for the kind words Ang! It was great working with you and your family to find the right vehicle for you. All the best with your new van! Chris

November 29, 2015

Awesome Experience! What an awesome experience to deal with such fabulous people!! Thanks to Greg Cleland for all his help, guidance and patience!! He searched to find me More

by AR29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Gregory Cleland
Dec 01, 2015 -

The Lakehead Motors Ltd. responded

Thank you for the awesome review! I am glad we were able to find the vehicle you did not have to make any compromises with. I hope you will enjoy the vehicle for years to come and please don't hesitate to call me with any questions. Proud new T&C owners!

November 28, 2015

Very friendly, no pressure Awesome customer service. Couldn't be happier with my experience at Lakehead Motors. Answered any questions I had and kept me updated through the enti More

by MCR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cherie Papa, Michelle Difelice, Doug Boardman, Brandi Caputo
Nov 28, 2015 -

The Lakehead Motors Ltd. responded

Thank you for your review! I really appreciate your business and hope you enjoy your new vehicle!

November 27, 2015

Efficient, Honest, Easy All staff is very friendly, was a pleasant experience. Nick had many customers when I went in and made me a priority since I had made an appointment. More

by mkirychuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Figliomeni
Nov 28, 2015 -

The Lakehead Motors Ltd. responded

Thank you very much for your kind review I hope you enjoy your new ride !!!!! I appreciate your business looking forward to seeing you in the future !

November 26, 2015

Nothing but professionals Big thanks to Grant and the service staff at Lakehead Motors for taking care of my 2013 Jeep Wrangler Sahara. From the service counter to the techs wh More

by Hercules
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the techs who worked on my vehicle in the shop, Grant Wilkie
Nov 26, 2015 -

The Lakehead Motors Ltd. responded

Thank you so much Hercules for your review!! Our service department and staff try very hard to make sure that we do everything in our power to make it as "seemless" as possible and we certainly appreciate your feedback and kind words! Thanks again!

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