The Lakehead Motors Ltd.
Thunder Bay, ON
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740 Reviews of The Lakehead Motors Ltd.
Trade In Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2n Anna was working the night I came in to Lakehead Motors and I asked her if she was busy. She advised me she wasn't and I sat down which started my 2nd very great experience with Lakehead Motors. She listened to everything I said, found the vehicle I was looking for and helped me trade in my vehicle for the one I was interested in. All 3 employees that helped me were great and offered nothing but smiles and a helping hand. I am very grateful for everything they have done for me. I am now a proud owner of my very first truck!!!! I couldn't be happier =) More
Great service bad moral I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after I would defiantly recommend Justin. He was great. The overall experience however was not wonderful. I heard other employees bad mouth customers after they got off the phone. The manager was very rude to Justin (who I purchased the vehicle off of). I thought it was inappropriate to speak badly about any employee in front of customers. Also the manager made promises to me about a "few" free oil changes due to changes in the contract just before the sale went through which I have not received nor heard about again. I love my new Jeep it is the second one I have purchased however, after the treatment of the staff not sure I would return if Justin was not working there. More
Great Team! From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was wel From a initial routine service to collecting a brand new Ram a few weeks later. Had a good experience during my first visit as a new client. I was well looked after from the service advisors to the courtesy shuttle driver. Special thanks to Chris and the black Friday incentives to find me the right truck. More
Joe's Journey The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the The employees at Lakehead Motors were wonderful, very friendly, knowledgeable, and patient. I was apprehensive in making such major commitment but the ladies assured me I wouldn't regret it and will enjoy my new Journey along with peace of mind. Megan was truly wonderful and patient, she was also very helpful in aiding me get all the documentation needed to seal the deal. Brandi was also very nice, answered any questions I had, and assured me I will be happy with my Journey. Thanks for being my chauffeur Megan! More
Our New Jeep Cherokee We visited many dealerships looking for an SUV. When we got to Lakehead Motors Nick met us, took us to his desk and gave us valid reasons for purchas We visited many dealerships looking for an SUV. When we got to Lakehead Motors Nick met us, took us to his desk and gave us valid reasons for purchasing a Jeep Cherokee. We decided to test drive it and Nick led us through many of the in-car features. After test driving it we decided it was what we wanted. Nick worked hard to get us a deal within our budget and made it easy to trade in our older car. Bryan and Nick got the paperwork organized and completed efficiently. More
Great dealership We had a great experience buying our first family van. The staff was helpful and down to earth. They did a great job of helping us find what we needed We had a great experience buying our first family van. The staff was helpful and down to earth. They did a great job of helping us find what we needed within our budget. More
Awesome Experience! What an awesome experience to deal with such fabulous people!! Thanks to Greg Cleland for all his help, guidance and patience!! He searched to find me What an awesome experience to deal with such fabulous people!! Thanks to Greg Cleland for all his help, guidance and patience!! He searched to find me exactly what I wanted. He made my choice in picking out our new van so much easier! Also thanks to Bryan Sullivan for walking us through the last steps to getting our van. Thank you both for such excellent customer care! More
Very friendly, no pressure Awesome customer service. Couldn't be happier with my experience at Lakehead Motors. Answered any questions I had and kept me updated through the enti Awesome customer service. Couldn't be happier with my experience at Lakehead Motors. Answered any questions I had and kept me updated through the entire process. Thank you! More
Efficient, Honest, Easy All staff is very friendly, was a pleasant experience. Nick had many customers when I went in and made me a priority since I had made an appointment. All staff is very friendly, was a pleasant experience. Nick had many customers when I went in and made me a priority since I had made an appointment. Very much appreciated. More
Nothing but professionals Big thanks to Grant and the service staff at Lakehead Motors for taking care of my 2013 Jeep Wrangler Sahara. From the service counter to the techs wh Big thanks to Grant and the service staff at Lakehead Motors for taking care of my 2013 Jeep Wrangler Sahara. From the service counter to the techs who worked on my Jeep, I express a huge thank you for your patience and professionalism. At Lakehead their is a process that must be followed for all warranty issues with Chrysler Canada. For those of you who are frustrated with this be patient. Let these guys and gals do their jobs and you will be happy. Good service is hard to find these days. These guys went above and beyond..... Thank you...Thank you More