The Lakehead Motors Ltd.
Thunder Bay, ON
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740 Reviews of The Lakehead Motors Ltd.
Great experience purchasing 2016 Ram Rebel Went in for normal service, came away with a 2016 Ram Rebel. What a salesman. I told Nick Figliomeni that there was no way he could sell me a new tru Went in for normal service, came away with a 2016 Ram Rebel. What a salesman. I told Nick Figliomeni that there was no way he could sell me a new truck. I believe I made the deal that first visit. Excellent service. Excellent staff. I now consider Nick a friend of mine I also met Cherie who walked me through the finance end of things. Once again great service, everything went smoothly and a very pleasurable experience. Took me a while to remember her name but I now also consider Cherie a friend :-) Thanks again for a great experience. More
new Jeep Patriot Nick was very patient with my specially ordered model and clarified the situation for me. He also ensured that I received all applicable discounts. Nick was very patient with my specially ordered model and clarified the situation for me. He also ensured that I received all applicable discounts. Cherie Papa was very efficient in handling the financial details. More
new van Chris and Brandy were awesome. they made the process easier and painless. I had endless questions that they answered them quickly and efficiently. Tha Chris and Brandy were awesome. they made the process easier and painless. I had endless questions that they answered them quickly and efficiently. Thank you so much for all your help. if you are looking for a vehicle new or used look up Chris. More
Honesty and Integrity I always go into these kind of sales situations with my guard up. It's sad to say but this line of work has a bad reputation for pulling the wool over I always go into these kind of sales situations with my guard up. It's sad to say but this line of work has a bad reputation for pulling the wool over people's eyes. Anna was recommended to me and from the first time we met I knew I could trust her. I had gone in there with all these walls up, she sensed that and took the time and energy to put me at ease. She wanted nothing more then to provide me with a positive and happy experience. Anna's integrity and honesty could not be more appreciated. Cherie is an absolute gem. She's done the financing for my last three vehicles and I have always been so well taken care of. She goes out of her way to make you feel like you matter and that you're important and not just a file full of paperwork on her desk. Her thoughtfulness and kindness also could not be more appreciated. Dear Mr. Rose, I would like to congratulate you on being the one who's solely responsible for losing a star on this review. During the nagotiations for my trade in and new vehicle all I got from you was awkward stern glances from your office. When you went to take MY car for a test drive you had the audacity to walk right by me without even a hello. In the two hours that I was there not once did you make any effort at an introduction or to acknowledge that I existed. What a shame "manager" Rose and who do you think you are? I'd also like to gently remind you that your office actually has no walls. That means that when you're demeaning and belittling your staff WE CAN HEAR YOU. Thanks again to all the staff that made this a positive and fun experience. I love the new Jeep!! More
Great Experience We just purchased our 2014 Ram 1500 and had a great experience from start to finish at Lakehead Motors. Greg Cleland worked hard to help us find a the We just purchased our 2014 Ram 1500 and had a great experience from start to finish at Lakehead Motors. Greg Cleland worked hard to help us find a the perfect truck to suit our needs and budget. We were looking for a 2013 or newer crew cab in very good shape with low kilometers and he found us exactly that, and at a great price. When we picked up the truck, it was totally immaculate - the couple of scratches it had were buffed out and the interior/exterior were spotless. Every member of the Lakehead Motors staff that worked with us was friendly and helpful; Greg, Doug, Jolene and Brandi were all great. We would not hesitate to recommend this dealership and especially Greg to anyone looking for a vehicle. Thanks for everything, we love our new truck! More
Second truck purchase I find that Lakehead is very accommodating, has lots of stock to choose from and offers very reasonable trade in prices. It is a large dealership with I find that Lakehead is very accommodating, has lots of stock to choose from and offers very reasonable trade in prices. It is a large dealership with lots of sales and service staff. They all work together well to get you in and out as quickly as possible. Thanks to our salesman Nick Figliomeni for all his help, he made our purchase go through seamlessly. Brandi and Rocco also worked with us and helped make our sale and purchase go through smoothly. Kudos to all these folks! More
Attentive and patient Thanks Nick for the help in getting me the best truck. I showed up for my second test drive and not only was the price better (I expected some moveme Thanks Nick for the help in getting me the best truck. I showed up for my second test drive and not only was the price better (I expected some movement there ;) but it was a better truck as well! I'm very happy with the service provided and the patience you had with me. I would recommend Nick to others. More
Salesman was very good....this time. Taki was very good. In 2012, the salesman, who's not there anymore was terrible when I bought my truck. A better experience this time around. Taki was very good. In 2012, the salesman, who's not there anymore was terrible when I bought my truck. A better experience this time around. More
Buying the Jeep of our dreams! Our salseperson Nick Figliomeni, was extremely helpful and always available when we had a question. He even went above and beyond the call of duty, Our salseperson Nick Figliomeni, was extremely helpful and always available when we had a question. He even went above and beyond the call of duty, when he came to our place and helped teach us how to remove the Freedom hardtop from our Jeep. What a great guy with a charming sense of humour! More
friendly people Friendly people who pay attention to clients needs. Good location of the renovated dealership and large variety of cars available for test drive. Lots Friendly people who pay attention to clients needs. Good location of the renovated dealership and large variety of cars available for test drive. Lots of personal available to answer your questions. More