The Lakehead Motors Ltd.

Excellent customer service and understanding I had just lost my job in Alberta and was travelling home back to the Maritimes and of course the weather was not at all the best, while travelling th I had just lost my job in Alberta and was travelling home back to the Maritimes and of course the weather was not at all the best, while travelling through Ontario my windshield wipers decided to stop working and driving in these conditions were dangerous at best. I was directed to Lakehead Dodge and met with Grant Wilkie, he heard what was wrong and although there were no openings, he told me to leave the truck and they will look at it. Not only did they look at it, they told me what was wrong, did not put parts in that were not necessary and told me how to fix the problem should it occur again. He then tells me they are not going to charge me for their time, what can I say, it was just what I needed to hear, they treated me with respect and did not take advantage of the situation, I seriously could not drive on without wipers. Upmost respect for Grant and his Service Dept. Thank you. More

Over all pretty good. My over all experience was good. The dealership met most of my very specific and rigid demands. The only thing I was unhappy with was they did not use My over all experience was good. The dealership met most of my very specific and rigid demands. The only thing I was unhappy with was they did not use my old plates when I asked them to, instead they put new plates on my vehicle. And they did not give me the plate portion of my old ownership so it cost me $20 to get my refund for my old plates. More

Very professional, excellent service Title says it all, I was very impressed and had no complaints with my experience at the dealership. Brad and Jolene were also great to work with! Title says it all, I was very impressed and had no complaints with my experience at the dealership. Brad and Jolene were also great to work with! More

great hospitality Doug -Chris-Cherie They delivered 150 percent to assist me for what i was looking for...interest rate was excellent---service was totally great. I do Doug -Chris-Cherie They delivered 150 percent to assist me for what i was looking for...interest rate was excellent---service was totally great. I do recommend to who is buying a vehicle new or used to go to this dealership. Guarantee d ----they will help you ----that s for sure. Great work guys and another happy customer. More

Great service! We visited the dealership on a very busy weekend for them. There was plenty of staff, very willing to help. The one backside to the experience, is th We visited the dealership on a very busy weekend for them. There was plenty of staff, very willing to help. The one backside to the experience, is the waiting... everyone we needed to see was a little backed up. I am guessing this is due only to the big sale they had running. Besides the waiting, excellent service, excellent price, and zero %. Can't complain about that! Hopefully the vehicle works out well for us. More

quick and easy Had a great experience at I car, went in looking for a cheap reliable vehicle and Derek helped me out right away making the process simple and fast an Had a great experience at I car, went in looking for a cheap reliable vehicle and Derek helped me out right away making the process simple and fast and doing an awesome job finding exactly what I was looking for ! Will be going back in the future for sure. More