The Lakehead Motors Ltd.
Thunder Bay, ON
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740 Reviews of The Lakehead Motors Ltd.
my first new ram truck. ....over the past 35 years i have purchased a lot of new trucks ( chev ) but this is my first ram.i am very pleased with the excellent customer se ....over the past 35 years i have purchased a lot of new trucks ( chev ) but this is my first ram.i am very pleased with the excellent customer service with all the staff at lakehead motors. im very pleased with the sales man (greg ) he did a outstanding job for me...very professional and stand up sales men.i would also like to thank the remainder of the team of lakehead motors nick.. rocco.. and once again thanks mike c. regards jim p More
Excellent Car Buying Experience Nick, Bryan, and Rocco all very professional and pleasant to deal with. They offered me a fair trade in value for my old truck and prepared my new Ram Nick, Bryan, and Rocco all very professional and pleasant to deal with. They offered me a fair trade in value for my old truck and prepared my new Ram Pickup quickly and efficiently. Definitely recommend purchasing a vehicle here! More
Overall good experience and great deal! The finance person was very helpful and down to earth. She had a lot of valuable information to offer but at the same time did not pressure me with a The finance person was very helpful and down to earth. She had a lot of valuable information to offer but at the same time did not pressure me with anything. The 2 sales people I dealt with were easily accessible by phone and text. Quick responses and very flexible and informative. Anna was very bright and friendly and helpful. I found the perfect vehicle for my lifestyle and at a terrific price. The only down point was that the sales person has to come with you on all test drives which is a little uncomfortable but definetely not their fault. More
Anna is Top Notch! I dealt with Anna for an extended period of time hunting high and low for a vehicle. Throughout the entire process she was extremely patient and dilig I dealt with Anna for an extended period of time hunting high and low for a vehicle. Throughout the entire process she was extremely patient and diligent in her search for my vehicle. Communication was instant via email or phone calls and all aspects were of the highest level of professionalism. My only issue was with finance and twice being charged the incorrect amount. Both times were corrected instantly however. More
Anna Seabrook and Jolene Dosen Although I've known Anna for awhile we have not spoke in a long time. When I was searching for a vehicle I decided to call her up and see what was ava Although I've known Anna for awhile we have not spoke in a long time. When I was searching for a vehicle I decided to call her up and see what was available. It turned out that a car just came on the lot that was exactly what we were looking for. We said we were interested and she automatically held it for us to view. We went down and talked and saw the vehicle and was indeed what we needed. I feel she went out of her way to save this car just for us. She was extremely professional and we came to an agreement for us to buy it. Enter Jolene..she was just as professional and we went through the process of the financials. Jolene made us feel comfortable and gave us options for the purchase. Turned out Lakehead Motors had a promotion for buying cars and ended up winning 300 dollars to put towards future expenses related to the car. After everything was done Anna and Jolene I feel went above and beyond to get us in this vehicle. After all the paperwork was done we were surprised that they gave us some extra coverage such as road side assistance for the full loan term. Was very impressed. I recommend to go see Anna Seabrook to get into your next vehicle. More
My vehicle puchase experience I just want to say that the professional, friendly and diligent service that was extended by Teena made my vehicle purchase a pleasure. I believe that I just want to say that the professional, friendly and diligent service that was extended by Teena made my vehicle purchase a pleasure. I believe that she really did go out of her way to make sure that the vehicle that I was looking for (however vague that description was on our initial meeting) and ultimately purchased was spot on. Finally, Jolene made the financing process a breeze with a helpful and polished demeanor. An impressive effort that will prompt me to do business again with no hesitation. Thanks. More
Fantastic Crew My primary vehicle had died and I had a deal with my wife that I could get a truck once it but the dust. I tend to do a lot of online shipping, so My primary vehicle had died and I had a deal with my wife that I could get a truck once it but the dust. I tend to do a lot of online shipping, so I instantly loaded up Lakehead Motors' website, followed by the sites of other dealerships in town. The first thing I would like to mention is the ease in which I could browse their site on both my laptop and my cellphone (and my ipad...I did a lot of research). After exhausting links and sources and research articles, my vehicle choices consisted of either a Chevy Silverado or a Dodge Ram. I have friends who own both and I discussed the options and handling and gas mileage with both of them. Still not satisfied, I went back to researching again. There was one truck on the Lakehead Motors website that kept catching my attention. It was a black, 2013 Ram 1500 Tradesman Edition. The only thing that kept me from pursuing it was the fact that it had a V6 rather than a V8...and I kind of wanted that vroom vroom. Then I remembered my Dodge friend mentioning that he dealt with Anna Seabrook and she helped get him into his Ram. So I contacted her and I had a meeting with her the next day. Anna was very accommodating with my work schedule and life schedule (we just had a baby a few months prior). She explained the differences in the engines to me and even had the vehicle ready for me to test drive. She let me put the baby seat in and the wife and baby joined us for a drive. I was hooked. We went back to the office and went over some paperwork. When she wast at her desk, the other employees never ignored us either. They came up to us and asked us about the baby and pointed out where we could get water and coffee and offered to get it for us. I've walked into dealerships before and had people just completely ignore me. This was definitely the best experience I have ever had and I love my Ram 1500. Note: Its a used truck and used vehicles sometime develop problems quickly depending on the circumstances. Since purchasing the truck, I brought it in one time for service because I noticed a wierd noise. The service department was an absolute pleasure to deal with and they had me fixed up in no time at all. Plus it was covered by my awesome warrantee that got transfered to me. I would recommend checking out Lakehead Motors any time you need a new or used vehicle. More
Amazing Service I came into lakehead motors looking to purchase a Dodge ram 1500 Friday and I just picked it today on Wednesday October 19th.. Anna(sales), Brandi (fi I came into lakehead motors looking to purchase a Dodge ram 1500 Friday and I just picked it today on Wednesday October 19th.. Anna(sales), Brandi (finance) and Doug (used car sales manager) were professional, they nailed what I was looking for in every detail. I would definitely recommend their services to anyone I know and I'll definitely be buying my next vehicle from Lakehead Motors .. Thanks for all your effort and hard work to get me in my new truck ! More
Very Professional For the purchase of my 2014 Ram I dealt Nick in sales and Brandi in finances. I found both Nick and Brandi to very friendly, professional and accommod For the purchase of my 2014 Ram I dealt Nick in sales and Brandi in finances. I found both Nick and Brandi to very friendly, professional and accommodating. As I am living some distance outside the city, they ensured that the sale was done quickly and smoothly to get me on my way. More
Everything and more I have giving them five stars because I received fast,friendly service. I gave my list and received what I asked for plus a few extras and discounts. I have giving them five stars because I received fast,friendly service. I gave my list and received what I asked for plus a few extras and discounts. Very happy with the dealership and the service I received. More