The Lakehead Motors Ltd.
Thunder Bay, ON
Filter Reviews by Keyword
By Type
740 Reviews of The Lakehead Motors Ltd.
Excellent Experience Would like to thank Anna she was able to take the time to find me the right truck with the options I wanted great service. Would like to thank Anna she was able to take the time to find me the right truck with the options I wanted great service. More
Typical Dealership.... Nothing To Brag About Typical Dealership.... They are your "Best Friend" and follow up on things until they get your cheque. After your money is in their hands, do not ev Typical Dealership.... They are your "Best Friend" and follow up on things until they get your cheque. After your money is in their hands, do not even try to get follow up questions answered because it will not happen... I traded my Journey in for a 5 month old one in that had a few extras already included... I found the business manager Bryan extremely annoying. He tried to sell me a warranty the car already had and when I told him to stop as I was not buying any extras, he continued to talk and push.... I have purchased my last 5 Dodge/Ram products down East in the GTA area. I find the service before and after the sale way more personal and professional not to mention the huge $$$ savings. I tried to give Lakehead a chance after being blown off by them 4 years ago... The deal I got on this car was fair but not sure if I could recommend them or not. The Used car manager John was extremely helpful and gave me fair value for the car I traded in. Thumbs up to him. More
Excellent overall experience! Lakehead motors is, in my opinion, a 5-star dealership. From owner to managerial, to sales and service staff, they excel in providing the most persona Lakehead motors is, in my opinion, a 5-star dealership. From owner to managerial, to sales and service staff, they excel in providing the most personalized, professional, courteous care for their clients. More
Excellent experience Nick found me exactly what I was looking for and had me in my new truck very quickly and provided a quality experience that I would recommend Nick found me exactly what I was looking for and had me in my new truck very quickly and provided a quality experience that I would recommend More
Most fun we have ever had buying a vehicle! We bought a 2016 Dodge Challenger SRT HELLCAT. Everyone at the dealership was attentive and focused on customer service. The salesperson concentrate We bought a 2016 Dodge Challenger SRT HELLCAT. Everyone at the dealership was attentive and focused on customer service. The salesperson concentrated on establishing a relationship with us rather than simply focusing on the sale. Financing was simple and the staff expedited the paperwork so we could have the car for the weekend. We would recommend everyone at the dealership, especially Michael Vanderwater, as the experience was positive and hassel-free. It isn't every day that you walk into a dealership and buy a Hellcat and Lakehead Motors made sure we had fun buying it!!! More
Great experience Made a purchase order for a Jeep Wrangler. Greg Cleland helped me custom make exactly what I wanted and more. Not only was the sale experience easy, G Made a purchase order for a Jeep Wrangler. Greg Cleland helped me custom make exactly what I wanted and more. Not only was the sale experience easy, Greg listened to what I wanted and made suggestions that helped me greatly. Would definitely recommend anyone to see Greg at Lakehead Motors. Great Jeep and great service! More
Super service I give Lakehead Motors a very greatful thank you for the excellent service L received for a recall on my 2010 Grand Caravan that I just bought My keys I give Lakehead Motors a very greatful thank you for the excellent service L received for a recall on my 2010 Grand Caravan that I just bought My keys went bad and the fix would have cost a bundle. Special thanks to Scott Shumka for the recall search and to Dodge Corp. Cdn. made product. More
Positive Vehicle Purchase Experience The folks at Lakehead Motors were very helpful with regard to the purchase of our new 2017 Dodge Grand Caravan. Thank you to Kris, Doug and Brandi! The folks at Lakehead Motors were very helpful with regard to the purchase of our new 2017 Dodge Grand Caravan. Thank you to Kris, Doug and Brandi! More
The Only reason I'm writing a review , Nick Figliomeni From the time i met Nick on the Sales grounds to the time my wife and i signed the papers to purchase a new Dodge Ram Outdoorsman 2016 it was nothing From the time i met Nick on the Sales grounds to the time my wife and i signed the papers to purchase a new Dodge Ram Outdoorsman 2016 it was nothing but a pleasant experience for two of us! Nick was anything but high pressure sales. He made us feel comfortable and won us over with his down to earth demeaner. I would highly recommend anyone searching for a vehicle to look Nick up and go for a test drive with him. Bar none the BEST Salesperson i've ever dealt with. Lakehead Motors is lucky to have you on their Sales team!! More
Poor customer service When things go wrong Doug will not return your calls. Avoids you until you basically give up calling or emailing. No credibility or integrity. Thankfu When things go wrong Doug will not return your calls. Avoids you until you basically give up calling or emailing. No credibility or integrity. Thankful there are other dealers to choose from. More