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The Lakehead Motors Ltd.
Thunder Bay, ON
744 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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744 Reviews of The Lakehead Motors Ltd.
September 26, 2017
Poor Service Once again at the dealership just another day waiting for a ride home and listening to people complain about service.. I've had nothing but poor servi Once again at the dealership just another day waiting for a ride home and listening to people complain about service.. I've had nothing but poor service since I bought a vehicle here. beyond waiting for parts and not been told when they cancelled my appointment, the worst part is the kid at the service desk who pretends to look busy when there are huge line ups..WORST SERVICE GUY IVE ENCOUNTERED NO CONCEPT OF PEOPLE NEEDS AND THEY'RE PRIZED POSSESIONS..not sure his name he's not on here to review More
by TYPICAL DAY AT SERVICE DEPT
Employees Worked With
young fellow at the service desk
September 26, 2017
New Wheels Just bought a new 2017 Grand Caravan. Greg and Brandi made the process so easy. It was great dealing with wonderful people and getting the vehicle I Just bought a new 2017 Grand Caravan. Greg and Brandi made the process so easy. It was great dealing with wonderful people and getting the vehicle I wanted. More
by grcnew17
Employees Worked With
Gregory Cleland, Brandi Caputo
September 26, 2017
Great service Big thank you to the staff at lakehead motors. I could not be happier with my new Ram!! Very friendly service at a great price. Big thank you to the staff at lakehead motors. I could not be happier with my new Ram!! Very friendly service at a great price. More
by Evanhaywood15
Employees Worked With
Doug Boardman, Brandi Caputo, Frankie Lento
September 22, 2017
Dream Jeep I recently purchased my 2017 Jeep Wrangler .. A vehicle I've always had on my Bucket list !! Frankie Lento in customer sales was very knowledgable and I recently purchased my 2017 Jeep Wrangler .. A vehicle I've always had on my Bucket list !! Frankie Lento in customer sales was very knowledgable and friendly .. As a jeep owner himself , He easily convinced me that I would not regret my purchase .. How much fun a jeep can be . He went above and beyond with awesome customer service ! Thx Frankie More
by Szucs
Employees Worked With
Frankie Lento
September 21, 2017
Pacifica Anna was amazing helped us unbelievably . She showed us all of the features.set up my phone hands free Anna knows her stuff . She has lots if experie Anna was amazing helped us unbelievably . She showed us all of the features.set up my phone hands free Anna knows her stuff . She has lots if experience and knowlege. More
by Elizabeth Rose
Employees Worked With
Nancy Depis, Anna Seabrook, Gregory Cleland, Taki Vlotaros, Frankie Lento
September 17, 2017
Greg provided excellent customer service. Will return again! I recently purchased a 2015 Jeep Cherokee. Greg Cleland in Sales went above and beyond in providing exceptional customer service. I will definitely be I recently purchased a 2015 Jeep Cherokee. Greg Cleland in Sales went above and beyond in providing exceptional customer service. I will definitely be coming back in the future and recommending to my friends, family, and co-workers! More
by vanessap
Employees Worked With
Gregory Cleland
September 16, 2017
Frankie and Lakehead Motors made it feel like family. Frankie and Lakehead Motors took me in and me feel comfortable from minute 1. It was a great experience and my first car was an excellent experience t Frankie and Lakehead Motors took me in and me feel comfortable from minute 1. It was a great experience and my first car was an excellent experience thanks to everyone involved. Frankie handled things with lots of patience and expertise. Taki was a very experienced and collected man and he made you feel like you could trust him. It truly made me feel like family, I was really welcome there, and I'll definitely be using Lakehead for my future needs and services. EXCELLENT! More
by Mario Freitas
Employees Worked With
Taki Vlotaros, Frankie Lento
August 31, 2017
Forever Dodge Ram! We were not even looking for a vehicle, just brought our 2011 Dodge 1500 in for service. The service dept. treated us excellent, but Doug Boardman tal We were not even looking for a vehicle, just brought our 2011 Dodge 1500 in for service. The service dept. treated us excellent, but Doug Boardman talked us into checking out their great sales. Greg showed us what great deals they had and the excellent trade in value we received for our truck, we couldn't go wrong. Greg's knowledge of the 1500 Ram was impressive. He delivered it all and more. Greg's easy going attitude made us feel at ease and confident that we could afford this purchase. Greg and Brandi were so easy to work with, even when we showed up on delivery day and added more options to the truck. More
by Gary Hachey
Employees Worked With
Doug Boardman, Gregory Cleland, Brandi Caputo
August 30, 2017
Great experience! Thanks everybody for giving us a great buying experience. Each one of you went out of your way to help and make it a success. We are happy we dealt wi Thanks everybody for giving us a great buying experience. Each one of you went out of your way to help and make it a success. We are happy we dealt with you and no one else. Although we shopped around for a week or so, let me tell you that other companies can learn from your service!!! DeBruin's Greenhouses More
by Arjen DeBruin
Employees Worked With
Bryan Sullivan, Rocco Cristoforo, Gregory Cleland
August 20, 2017
Great experience Very helpful and more then willing to help. The whole team treats you with respect. Greg knew exactly what I wanted before even I knew. Very knowledge Very helpful and more then willing to help. The whole team treats you with respect. Greg knew exactly what I wanted before even I knew. Very knowledgeable and eager to help. More
by catieann1985
Employees Worked With
Bryan Sullivan, Gregory Cleland
