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The Lakehead Motors Ltd.
Thunder Bay, ON
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744 Reviews of The Lakehead Motors Ltd.
buying a car at Lakehead Motors, Thunder Bay first impression of the dealership is nice bright clean showroom. Rick Reid was friendly and professional. He explained all aspects of the car in a s first impression of the dealership is nice bright clean showroom. Rick Reid was friendly and professional. He explained all aspects of the car in a slow direct professional tone, ensuring that I understood everything. Very patient with all my questions. I feel as a front line employee he set a very high standard for the rest of the employees. My time with the other two individuals was very limited but they were very firendly and did the job in a very short time. More
Great customer service I told Nick exactly what I was looking for and he found the perfect safe vehicle for me! Taki was very thorough in walking me through considerations f I told Nick exactly what I was looking for and he found the perfect safe vehicle for me! Taki was very thorough in walking me through considerations for additional options...I needed a vehicle quick and both Nick and Taki made that happen....much appreciated! More
Friendly courteous service Have always had great service. Both in the sales and in the service departments they have always given me great service. Forth vehicle We have bought Have always had great service. Both in the sales and in the service departments they have always given me great service. Forth vehicle We have bought here, speaks for itself. More
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My purchase of my 2017 RAM. Service was excellent. I felt very well taken care of. Purchase of my RAM was a great experience thanks to Frankie Lento. I highly recommend him. Service was excellent. I felt very well taken care of. Purchase of my RAM was a great experience thanks to Frankie Lento. I highly recommend him. More
No pressure We didn’t feel any pressure to buy here. Fair trade in value Friendly service Huge selection of used vehicles to choose from Frankie was patien We didn’t feel any pressure to buy here. Fair trade in value Friendly service Huge selection of used vehicles to choose from Frankie was patient as we weren’t sure exactly what we were looking for More
Good customer service John Kelly went above and beyond to get the right vehicle for me. I have him a criteria and searched for the best options. Top notch John Kelly went above and beyond to get the right vehicle for me. I have him a criteria and searched for the best options. Top notch More
over joy of our 2018 Grand Cherokee purchace A Big thanks to Frankie and the rest of the Lakehead Motors Team. Thanks Frankie for your patience and knowledge in our purchace of our 2018 Grand A Big thanks to Frankie and the rest of the Lakehead Motors Team. Thanks Frankie for your patience and knowledge in our purchace of our 2018 Grand Cherokee Trailhawk , we will highly recommend you and the rest of the Lakehead motors team that made us feel like family , Happy Holidays and Happy new year to all !!! More
Fantastic I have given this dealership a five star as I left with exactly what I wanted. My customer sales rep. Nick Figliomeni made sure that everything I aske I have given this dealership a five star as I left with exactly what I wanted. My customer sales rep. Nick Figliomeni made sure that everything I asked for my Ram to be was exactly that. From a remote start to installing seat warmers. He explained my vehicle to me and I didn't leave not understanding how everything operates. Bryan also was fantastic with all the financing. He made sure I was comfortable with my payments. Thank you Lakehead Motors for helping my pick out my new truck! More
Very Happy I wanted to trade in our vehicle for a new one. Within a matter of hours I received a phone call letting me know they had found the exact vehicle I wanted to trade in our vehicle for a new one. Within a matter of hours I received a phone call letting me know they had found the exact vehicle I was looking for. The next day I went in for a test drive, they had my vehicle appraised and a deal already worked out by the time I got back from the test drive. Couldn't have been easier! Very pleased with the courteous Professional Service provided. Will definitely be back again. Thank you so much Amanda for helping me to accomplish my goal so effortlessly. You made what is normally a horrible experience for me, extremely Pleasant. I couldn't be happier with the service I received from you. Hope you're still there next time I come back! More
Gregory Cleland I was extremely impressed with Gregory Cleland’s professionalism and his efficient and committed work ethic. His dealings with me were always prompt I was extremely impressed with Gregory Cleland’s professionalism and his efficient and committed work ethic. His dealings with me were always prompt and diligent. His social and communication skills are excellent, and Greg was very patient with my numerous questions. He is friendly and made me feel very comfortable throughout this whole process. My Jeep is the first brand new vehicle I have purchased and it was great dealing with Greg. Lakehead Motors has an outstanding and conscientious employee who I feel should be recognized and praised for his dedication and hard work. Thanks Greg! Emily Latimer More