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The BMW Store

Vancouver, BC

4.8
171 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

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171 Reviews of The BMW Store

August 27, 2016

Excellent Service! Excellent service, very honest. I've been with The BMW Store Service for 5 years now, always very pleased with their work! The staff is very friend More

by Hugsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip and Tim
May 04, 2016

Be very careful - Ganovim - Gazlonim. No customer service whatsoever. Happy to string us along with promises which are worthless. If they would only put the effor More

by Never Again
Customer Service
Recommend Dealer
No
Employees Worked With
All the administrative staff
May 03, 2016

All your worst neightmares combined into one STAY AWAY!!!! BEWARE!!! It is unthinkable to think there is a luxury car service department with this lack of disregard and respect. I could not be More

by Daniel
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
koren
February 08, 2016

Its either gross incompetence or Faud Took my 2009 BMW 750li for a Drive-train Malfunction alert. I was a loyal customer for years and had some warranty work a year earlier. There was a ve More

by BMWdriver
Recommend Dealer
No
Employees Worked With
service manager
November 28, 2015

Great Experience at The BMW Store John Baker was most helpful while shopping for a new SUV to replace my aging Lexus. Friendly, knowledgeable and patient. No pressure and he really spe More

by Caron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Baker
August 19, 2015

We will take your car from the driveway- bmw sales rep Just bought a 2015 x5 msport, spent a well 90k on it. All the paperwork is done, icbc transfered title of the vehicle from BMW to my name, the contrac More

by Bmwstorecurupt
Recommend Dealer
No
Employees Worked With
Neil shah
July 14, 2015

Bait and switch First, we chose a beautiful new BMW and received a written contract outlining all of the extras on the car (we did not sign right away, unfortunately) More

by K C3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Baker
May 09, 2015

Fabulous Service Absolutely fabulous service. Just routine but was greeted by the Service Manager Koren upon arrival. Just seemed like a great environment and well r More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Koren, Garett
October 11, 2013

If you ever consider this dealer, run away. Fast. I picked this dealer because they were the only local dealer who had an appointment available. Now I know why. This dealership is INCOMPETENT, DISHO More

by mahasamatman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Richard Han
May 28, 2013

I brought my car in twice for service for the same issue, and each time the parts was not there. then I finally have a battery issue they claim is the problem but held my car without telling me what actually More

by doubledial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Philip