The BMW Store

All service work done to my satisfaction and timely completion. Good communication and explanation of all the work done . The car was super clean Thanks very much once again. completion. Good communication and explanation of all the work done . The car was super clean Thanks very much once again. More

Easy to make the appointment, drop off easy, updates throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appoin throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appointment & throughout the appointment. More

Amazing experience purchasing my BMW at Burrard dealership, the Sales Consultant Neil Shah was very knowledgeable and helpful, best service ever, thank you BMW Team you are the Best dealership, the Sales Consultant Neil Shah was very knowledgeable and helpful, best service ever, thank you BMW Team you are the Best More

The best service you will receive from any of the BMW dealerships around town. Especially in sales Neil and service manager Brad. Would strongly recommended. Their priority is the customers satisfa dealerships around town. Especially in sales Neil and service manager Brad. Would strongly recommended. Their priority is the customers satisfaction, happiness!!! More

This is the best service I have had when buying a car. They went over and above help me buy and X2. I traded my car in for a new car. My car had winter tires. And I was able to to sell them so brought t They went over and above help me buy and X2. I traded my car in for a new car. My car had winter tires. And I was able to to sell them so brought the winter tires out and assisted the buyer to get them into his car. Would buy a car from the Bmw store again More

Service is second to none Unfortunately, we have had to bring our vehicle several times to the dealership to deal with different issues. Service Manager, Brad DeKoster and his Unfortunately, we have had to bring our vehicle several times to the dealership to deal with different issues. Service Manager, Brad DeKoster and his team have always been excellent with all aspects of the service process and have always provided service with a smile and the utmost professionalism. More

Outstanding service by Neil Shah We just picked up our X5, love the car, but more importantly, extremely impressed with the services provided by Neil. He knows the car well, gave good We just picked up our X5, love the car, but more importantly, extremely impressed with the services provided by Neil. He knows the car well, gave good advice, coordinated everything from ordering the car, swapping snow tires and delivery. Everything is so smooth and enjoyable. He offers competitive pricing, and excellent services that exceed our expectation! More

Bmw had issues They sold me a car that was broken...had to spend over 20 k to repair. They wouldmt take their car back after 1hoir of ownership They sold me a car that was broken...had to spend over 20 k to repair. They wouldmt take their car back after 1hoir of ownership More

Just some small motor parts Hi, I phoned the parts department on Monday to see if they had or could get a small motor part and was pleasently surprised to hear that although the Hi, I phoned the parts department on Monday to see if they had or could get a small motor part and was pleasently surprised to hear that although they did not have it in stock, it would be onsite next day. I recieved a call to say the parts came in on Tuesday morning, and went to collect them. The staff were very pleasent, professional and efficient. I told my kids, if I were to seek work in customer service, thats the place I would like to be. Such a pleasent experience. Emmet More