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The BMW Store

Vancouver, BC

4.8
169 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

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169 Reviews of The BMW Store

June 03, 2018

Consistently failed to fix radiator problem Incapable, untrustworthy service. The BMW Store Service Department was unable to resolve the Radiator issue on our 2012 X1. They attempted to fix the More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brad DeKoster
May 01, 2018

Insulted and called liars! Humiliating experience Long-term sales person was rude and forced us into a sale when in a rush and needed to go to a funeral. BMW would not return our deposit, and then sa More

by neverthebmwstore123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NEIL SHAH, BILLY DHALIWAL
September 16, 2017

AJ Gupta Saved Us AJ was incredible. After having a horrible experience at GoldLine buying an awful car AJ helped us get such a good deal and really cared. More

by katealvarado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AJ Gupta
August 30, 2017

Choose your sales representative carefully! If you're visiting this location please don't choose AJ Gupta as your sales representative. He doesn't even know how to speak and behave with the cust More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
AJ Gupta
July 13, 2017

xx service don't waste your time to buy your spend your money they are only nice when u are making a deal not after that I spend $70,000 I waiting for car to co More

by jp2913
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
xx
March 01, 2017

Awesome experience I got a new car from Kevin Juan last week which was a very pleasant and easy experience.I was really happy with his purchase and Kevin's service was More

by Lily Guo 9877
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Juan
February 24, 2017

Excellent service in The BMW Store on Burrard I have two BMWs now, and had some before that. Two of those recent ones were bought in this dealership (new). Also, I've always serviced my BMWs in th More

by Zed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Bharwani, Steve Fareham, Shannon Young, Jordan Kan, Arthur Lin, John Baker
December 28, 2016

ask for Shannon Young if you would like serve well After so many years experience with BMW stores in Burrard and North Vancouver, today I had the best experience with BMW store. Ask for Shannon Young, More

by BMW 2003
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Young
August 27, 2016

Excellent Service! Excellent service, very honest. I've been with The BMW Store Service for 5 years now, always very pleased with their work! The staff is very friend More

by Hugsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip and Tim
May 04, 2016

Be very careful - Ganovim - Gazlonim. No customer service whatsoever. Happy to string us along with promises which are worthless. If they would only put the effor More

by Never Again
Customer Service
Recommend Dealer
No
Employees Worked With
All the administrative staff