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Terry Ortynsky Royal Ford

Yorkton, SK

4.5
220 Reviews
Call Dealership (306) 782-2261
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81 Dracup Avenue

Yorkton, SK

S3N 3P9

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220 Reviews of Terry Ortynsky Royal Ford

November 28, 2021

The dealership as awesome service I would recommend do anyone to deal with Royal Ford More

by Leo.renaud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cymbalisty, Page Calicdan, Lucas Tracy
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Dec 01, 2021 -

Terry Ortynsky Royal Ford responded

Your positive comments keep us motivated to work hard for our valued customers, Leo.renaud! Thank you for the recommendation! At Terry Ortynsky's Royal Ford, we value our customers and we look forward to seeing you on your next visit. Many thanks!

November 26, 2021

Staff are efficient and friendly the work was thorough and was explained in detail. Very easy to deal with this business. More

by Alexa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Thomsen
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Dec 01, 2021 -

Terry Ortynsky Royal Ford responded

Alexa, thank you for writing this fantastic review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Safe travels!

November 22, 2021

Awesome service. Very friendly service had the ranger ready for me when I arrived. Very helpful More

by Frisbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruel Guthrie
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Nov 28, 2021 -

Terry Ortynsky Royal Ford responded

We appreciate your feedback regarding our Staff's outstanding service, Frisbee! Thank you again for choosing Terry Ortynsky's Royal Ford, and we hope to see you again soon!

November 21, 2021

Had oil change done on Friday nov 19 and fuel filter changed. Have terrible diesel smell in truck and now my whole garage smells from diesel. not Happy More

by Jeno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Ortynsky, Ken Semeniuk, Dennis Becker, Dwayne Takatch, Bruce Thomsen, John-Paul Hester
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Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Jeno, our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. We value your input and your business so we hope to speak with you. Please give us a call at 306-782-2261 and look for Bruce Thomsen, our Service Manager or Dwayne Takatch, our General Manager. Thank you and we hope to hear from you soon.

Nov 24, 2021 -

Jeno responded

I did get a call from the service department and took the truck back. They washed it off It still has a smell but not as bad as before. Still can’t park it in the garage and leave it there without stinking up garage.

November 20, 2021

It was a good experience, Lucas was professional and at the same time laid back which provide a sense of calm More

by wolynyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay De Perio, Lucas Tracy
Print
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Wolynyk, we are glad we could help! We're pleased to hear everything was completed to your satisfaction, We sincerely thank you for the positive review, and look forward to seeing you again soon! Safe travels!

November 19, 2021

Salesman I was to deal with was not there when I got there as well as finance guy had to phone me for information I had already given all the the salesman More

by Ally
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ruel Guthrie, Page Calicdan
Print
Nov 24, 2021 -

Terry Ortynsky Royal Ford responded

Ally, we are so disappointed to learn of this situation you have described. We would like the opportunity to try and make this up to you. Please reach out to us at 306-782-2261 and look for Dwayne Takatch, our General Manager when you have a chance so we can try to improve this situation. Our goal is to learn from this experience and continue to improve for all our valued clients. We hope to hear from you.

Nov 29, 2021 -

Ally responded

Thank you for the response is greatly appreciated

November 17, 2021

There are some good people working who are helpful to customers in the store rather than sales on the phone only. More

by Ranbir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody pilipow, Ruel Guthrie
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Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

We appreciate you bringing this to our attention, Ranbir. Our Staff is dedicated to providing each of our valued clients with the highest caliber of customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 16, 2021

they are the reason i deal at TERRY ORTYNSKY ford always friendly and true to their words . i would send anyone looking for a vehicle to shop at royal ford or honda. clinton is who i dealt with and he is am More

by gordcblack fordath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clinton D'Souza, Jay De Perio, Bruce Thomsen
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Nov 20, 2021 -

Terry Ortynsky Royal Ford responded

Gordcblack Fordath, thank you for writing this fantastic review and giving our dealership such a high star rating! We appreciate your loyalty to Royal Auto Group. Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 20, 2021 -

gordcblack fordath responded

just keep up the great work

November 09, 2021

Service is excellent as always they attend me right away despite of busy operation. I am satisfied with the over all service, keep it up guys! More

by Evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dusan Milovanovic, Bruce Thomsen
Print
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We really appreciate your feedback Evelyn! We hope you continue choosing Terry Ortynsky's Royal Ford for all your vehicle needs! Take care!

November 09, 2021

Always friendly and timely service - outcome of service is always explained to customer with no pressure for follow up appointment if needed. More

by Turtle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Pillipow
Print
Nov 11, 2021 -

Terry Ortynsky Royal Ford responded

We're pleased to hear everything was completed to your satisfaction, Turtle! We hope to be of service again! Have yourself a wonderful day!

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