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Terrace Totem Ford Sales

Terrace, BC

4.7
132 Reviews

4631 Keith Ave

Terrace, BC

V8G 1K3

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132 Reviews of Terrace Totem Ford Sales

January 21, 2022

Staff is great and friendly Great service Rebecca went Staff is great and friendly Great service Rebecca went out of her way to get me in after I had to change appointment date so to rales being closed More

by REAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
January 21, 2022

The service advisors at Terrace Totem Ford are Excellent People. Thanks To Roop in Quicklane for my getting car serviced on time and with excellent techs to help keep my car on the road. I especially Apprec More

by bigc5380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roop, Chad, Codie, bekie, Jillian Kofoed
January 17, 2022

Great experience, and even though Covid measures are keeping things to online shopping, I was able to research stats, double check, circle back, shop accessories etc. Team was helpful , knowledgeable a More

by J. Kim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Hockman Tereas Melanson
December 20, 2021

Always good service. even the coffee is good. well managed with the costomer aleay first. More

by mbevan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
December 16, 2021

No False selling found. Mechanic for work was professional, service manager was attentive, office supplement and parts dept. spot on. More

by nri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
December 10, 2021

Totem Ford provides speedy, professional and superior service. Always a great experience when you go into the service department More

by Tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad, Becky and Mikey
December 09, 2021

Service scheduling arrangements were very helpful and very supportive to my short notice on getting shop time for service to fit with my narrow highway travel window...that is Tops in my book...follow th More

by claimsurvey1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sallenback, Totem Ford Service Manager..Top Hands On Service Manager, who looked after all my service requests...A-1, Jillian Kofoed
December 01, 2021

I don't go anywhere else. Quicklane and Ford service always take care of any of my vehicles on time and with care. More

by Adam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roop, Jillian Kofoed
November 17, 2021

picked up winter tires to put on myself. Quick and easy transaction. Pulled in a timely matter for me to pick up. More

by lenay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
November 16, 2021

I didn’t have a specific appointment and they were able to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front co More

by Jentaimi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jillian Kofoed
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