Terrace Totem Ford Sales

Salesman was good with information on questions I asked about a number of requirements I had for the truck. Before purchase updated me quickly on savings to be had for price reductions for paying cash inst about a number of requirements I had for the truck. Before purchase updated me quickly on savings to be had for price reductions for paying cash instead of financing. Good explanation of truck details prior to us taking truck. I still have a lot of things to get used to with the new technology but it’s getting better each day. More

Well, it's tire change season! I called for an appointment, Mike was very friendly and got me an appointment right away. Roop was friendly and knowledgeable. Changed my tires qui I called for an appointment, Mike was very friendly and got me an appointment right away. Roop was friendly and knowledgeable. Changed my tires quickly, texted updates and offered a courtesy ride to and from the appt. Clean shop, friendly atmosphere. I trust Ford. More

Service from Quicklane is fast and friendly, good people working there, easy to get appointment working there, easy to get appointment More

Salesperson was patient and respectful, returned my calls and explained the options with the truck I purchased. He even offered to spend some time after my purchase to help me understand some of the electro and explained the options with the truck I purchased. He even offered to spend some time after my purchase to help me understand some of the electronic options. More

Excellent staff very knowledgeable and friendly makes it an easy choice for vehicle servicing. The service manager goes above and beyond cant say enough. an easy choice for vehicle servicing. The service manager goes above and beyond cant say enough. More

Sales, Parts, Service, Quick Lane, and Ownership are extremely efficient and very helpful. For other dealers, Totem Ford is an example of how to serve the motoring public. I will return often. extremely efficient and very helpful. For other dealers, Totem Ford is an example of how to serve the motoring public. I will return often. More

I found the service to be excellent compared to other dealerships recommend this dealership to all my colleagues dealerships recommend this dealership to all my colleagues More

I cant say enough about Terrace Totem Ford , they took care of my vehicle like it was family .Dialed it, fixed it and went out of their way. Thanks I definitely know where I will be purchasing my next ve care of my vehicle like it was family .Dialed it, fixed it and went out of their way. Thanks I definitely know where I will be purchasing my next vehicle ! More

I had my 2013 Ford Escape serviced by their Quick Lane and received a quote for the work and made an appointment. On my first visit, an on screen problem with the vehicle in the car did not give a servic and received a quote for the work and made an appointment. On my first visit, an on screen problem with the vehicle in the car did not give a service code at a service visit, so they asked me to wait (rather than commencing on some unnecessary repairs) for the problem to show up again - which it did. The repairs cost exactly matched the original estimate, so I was delighted that there were no surprises. Their work is honest and thorough, so I would recommend them to anyone with a Ford. More

Great Service from The Service Advisors Fast ,Friendly ,and professional. I recommend Terrace Totem Ford for all your vehicle needs . ,and professional. I recommend Terrace Totem Ford for all your vehicle needs . More