Terrace Totem Ford Sales
Terrace, BC
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144 Reviews of Terrace Totem Ford Sales
I didn’t have a specific appointment and they were able to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front co to look at my vehicle that day, diagnose the problem and I was able to pick it up the next morning with only paying for the oil change!! The front counter staff was friendly and understanding, and made the experience a positive one. More
Helpful courteous staff. Appointment was easy to book and drop off and pick up were made easy. I was contacted promptly by preferred method when vehicle was ready and given a thorough explanation of work don drop off and pick up were made easy. I was contacted promptly by preferred method when vehicle was ready and given a thorough explanation of work done. More
In-person and telephone interaction with staff is excellent. My only criticism is the difficulty in getting through to Fast Lane via phone. I would suggest you provide voice mail message service. excellent. My only criticism is the difficulty in getting through to Fast Lane via phone. I would suggest you provide voice mail message service. Other than that everything was great. Staff very friendly and knowledgeable. More
Every time I have had to deal with terrace totem Ford the staff is very friendly, the place is nice and clean and the salesman are not pushy the staff is very friendly, the place is nice and clean and the salesman are not pushy More
Great people and very helpful. Everyone from sales and finance to parts and services! Thanks so much making this a smooth purchase! Love my new Ford wheels! :) finance to parts and services! Thanks so much making this a smooth purchase! Love my new Ford wheels! :) More
Had a need for their quick lane service and the manager, Roop Mohabir, is excellent. He reviewed my issue and phoned me back with a appointment date and time. And I was in and out very quickly. Can’t say en Roop Mohabir, is excellent. He reviewed my issue and phoned me back with a appointment date and time. And I was in and out very quickly. Can’t say enough about the excellent service team that they have. More
The service department was very helpful and informative. They took great care of my vehicle explained everything to me and that was helpful. Thanks guys! They took great care of my vehicle explained everything to me and that was helpful. Thanks guys! More


