Terrace Ford Lincoln

The experience is like night vs. day when compared to the 'other' Ford dealership in Burlington. James @ Terrace is upfront, honest, and makes recommendations in the client's interest. The 'other' guys just 'other' Ford dealership in Burlington. James @ Terrace is upfront, honest, and makes recommendations in the client's interest. The 'other' guys just push their "dealer recommended" service options (i.e. unnecessary items *in addition* to the factory specified maintenance schedule) and pass your details to the sales team to harass you when they need to make their quota. The service @ Terrace is a lot more like what you would expect from an independent autoshop (and there are at least a few good ones around). It's still a dealership -- so more expensive than the local shops. But if I'm going to a dealer for any type of service, I'll be going the extra distance to Terrace from now on. More

I’ve purchased a 2013 Hyundai Genesis from Terrace Ford Lincoln and they were awesome when servicing the car and going over what needed to be done. I would defiantly recommend terrace Ford Lincoln in Burli Lincoln and they were awesome when servicing the car and going over what needed to be done. I would defiantly recommend terrace Ford Lincoln in Burlington to anyone trying to buy a car, the general manager Jeff, was extremely respectful and helpful throughout the purchase of the car and the service. Great experience overall! More

Great friendly sales service by Brian Silva and great financial help by Amanda. They were both on point the whole time. I love my new F150 302a! Well done and thank you! financial help by Amanda. They were both on point the whole time. I love my new F150 302a! Well done and thank you! More

Was a customer for 20 years.After latest crap of not Was a customer for 20 years. After latest crap of not being able to pickup tires in storage won’t even return Obvious don’t care about customers Was a customer for 20 years. After latest crap of not being able to pickup tires in storage won’t even return Obvious don’t care about customers More

Worst Experience Ever!! Buyer's Beware. I would rate a zero if I could. After reading over the other reviews, it seems as though it's standard practice to not fulfill sign Buyer's Beware. I would rate a zero if I could. After reading over the other reviews, it seems as though it's standard practice to not fulfill signed agreements. It seems to also be standard practice to have the manager sell YOUR car to one of his friends....then to turnaround and tell you that the car wasn't a "Unicorn" and he would find a better deal. That was October and still nothing. Many attempts were made to reach Andre, the General Manager who was the one that decided to sell my car (that had a signed agreement and deposit on) with zero response. The most disgusting experience I've ever had with any business. More

I must say HARJIT SIDHU was very professional in the way He handled himself and I was very pleased with the way he helped with my needs. He was kind and did His job very well. I was very pleased with the He handled himself and I was very pleased with the way he helped with my needs. He was kind and did His job very well. I was very pleased with the dealership.my overall experience was excellent More

Friendly staff Called for oil change. Got in next day at a time convenient for me. Chatted with Brenda like we were long lost friends. All staff in that departmen Called for oil change. Got in next day at a time convenient for me. Chatted with Brenda like we were long lost friends. All staff in that department spoke to me. Walked over to Body Shop to say hello. (had work done there a while back) . Rick stopped what he was doing and talked to me and even took me to the show room to show me something I asked him about. Very personal service from Rick and Brenda. Even Dennis the sales man we had purchased a vehicle from in the past stopped to say "hello". Bad experience at another dealership with oil changes so it is worth my while to travel from Grimsby to have my oil changed. Not that I want to get in an accident but if I did I would take my car to Rick. He took the time to talk to me and treated me like I mattered to him. Great job Rick and Brenda. Keep up the good service. You are an asset to Terrace Ford. Cathy Williams More

Over due on my oil change Ive been dealing with Brenda for over 10 years now . I called Brenda and let her know I was over due on my oil change and if she could take me this mo Ive been dealing with Brenda for over 10 years now . I called Brenda and let her know I was over due on my oil change and if she could take me this morning as I was concerned being a new car. She brought me in within the hour, I'm a very happy customer !!! Thank You Brenda for always taking care of me over the years !! More

service on my car I have been coming to Brenda for quite a few years to have my car look after. Brenda is so helpful, she well say yes or no if it can be done. Brenda I have been coming to Brenda for quite a few years to have my car look after. Brenda is so helpful, she well say yes or no if it can be done. Brenda seem to have a good team working with her. You really not have to wait long for appointment either. Diane More

Quick lane service Great service in quicklane area honest people that work for brenda. I have been bringing my cars and trucks to brenda for years great works. Keep up Great service in quicklane area honest people that work for brenda. I have been bringing my cars and trucks to brenda for years great works. Keep up the great service More