Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Team Ford
Edmonton, AB
2,036 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,036 Reviews of Team Ford
February 21, 2025
Last couple of years Auto mechanic Mo taking care of my vehicles, in one word just awesome. Very efficient to finding out issues and fix with full confidence. Never went back to raise any complain on his w vehicles, in one word just awesome. Very efficient to finding out issues and fix with full confidence. Never went back to raise any complain on his works. Excellent service for my dollars. More
by Punam
Employees Worked With
Mo, Auto mechanic
February 08, 2025
Ripped off! Bought a $120,000 truck, got $40k for my old truck and it's listed for $60k. Another payment came out for my old truck before they got the paperwork Bought a $120,000 truck, got $40k for my old truck and it's listed for $60k. Another payment came out for my old truck before they got the paperwork done more than a week later but I guess that's my fault. Paid more than what they were asking for the new one also. Drove 10 hrs each way and they had no room in the deal to even throw i. A tonneau cover. Dissapointed big time. Think twice!! More
by Gabe
Employees Worked With
Dornel, Sheldon and sales Manager.. , Sheldon Dimma
December 24, 2024
Worst dealership experience to date. Truck took 7 months to arrive, paperwork was a nightmare with finance first tacking on $10,000 for their prepaid service and paint protection crap (w Truck took 7 months to arrive, paperwork was a nightmare with finance first tacking on $10,000 for their prepaid service and paint protection crap (which was then offered at half price down the road) and tried to use double speak to screw me out of $900.00 on my trade, so I left. Came back a couple days later to try again and now there was a random $600 charge put on the paperwork for a VIN etching fee (which I had removed early in negotiation and that time it was $500). Took delivery of my truck and it was scratched, had the wrong winter tires on it and was missing 2 dealer installed accessories. In the last month, nothing but xx and platitudes, but still nothing done to make me whole. AMVIC and Ford Canada are now involved. Go buy a Ford elsewhere, if they can screw around this much with a new vehicle, I'd hate to see what happens with used. Emails to higher management also go unanswered. I know the response from team Ford will be an insincere apology and a recommendation to contact higher management, but they've been on all of my communications to the dealership and have yet to do anything to respond More
by tkunka
Employees Worked With
Sheldon Dimma, Thomas Slaney, Dylan Wilkins
December 23, 2024
When the vehicle sold that I was interested in Victor said he would watch for on and he followed up when another one came in, and I bought it. Way to follow up When the vehicle sold that I was interested said he would watch for on and he followed up when another one came in, and I bought it. Way to follow up When the vehicle sold that I was interested in Victor said he would watch for on and he followed up when another one came in, and I bought it. Way to follow up Victor More
by jeffso89
Employees Worked With
Victor Kim
